# Sally's Spa: Beauty Salon Game — user reviews

> 922 indexed App Store user reviews of Sally's Spa by Games Cafe Inc., rated 4.70/5 from 11,330 ratings.

- Source: https://appshunter.io/ios/app/sallys-spa-beauty-salon-game/id315733642/reviews
- App overview in markdown: https://appshunter.io/ios/app/sallys-spa-beauty-salon-game/id315733642.md
- Rating breakdown: 5★ 10,272 · 4★ 206 · 3★ 136 · 2★ 182 · 1★ 534

## What do users think of Sally's Spa?

Overall sentiment: negative

**Pros**

- 👍 Fun and relaxing gameplay
- 🤩 Nostalgic for longtime players
- 💫 Calming and enjoyable experience

**Cons**

- 💰 Excessive microtransactions and paywalls
- 🕰️ Frustrating time limits and waiting periods
- 🤖 Assistants and upgrades locked behind paywalls
- 🤯 Levels become nearly impossible without paying
- 📺 Too many disruptive ads

**Commonly reported bugs**

- Game crashes and freezes on certain levels
- Progress and purchases not properly saved or restored

**Most requested features**

- Ability to earn assistants and upgrades through gameplay
- Removal of time limits and waiting periods
- Reduced reliance on microtransactions
- More free content and levels

## Newest reviews (15 of 922)

### 3/5 — Unreasonably difficult

*2026-08-16, version 5.11.6680*

This game is literally set up so you lose. Customers come in with one heart and they’ll come in pairs. You have to pay actual money for help from having employees. Even if you buy the employees, they can only do so much, so you’re still basically running the whole thing alone. You can’t even purchase upgrades with your coins because the upgrades are too pricey and you barely gain enough coins from each level to purchase the upgrades. Plus, some of the upgrades don’t unlock until you reach a certain level but to be able to reach higher levels you need more upgrades. Make it make sense. It’s an addicting game and super fun but it’s definitely greedy and way too difficult to even progress so there’s really no point in playing.

### 3/5 — Boosters create deadlock

*2026-08-13, version 5.11.6680*

boosters like tea and candle should not be diminished if a level was not passed. Otherwise u literally can’t pass a level if u need them (even with paid upgrades), because u need money to buy them, and can’t get more money if u don’t pass the level. It’s a deadlock. Tea and candles should be replenished if u didnt pass the level and didn’t earn money from using them.

### 3/5 — New pay to play update is disappointing

*2026-08-12, version 5.11.6680*

This was my favorite game to play for 10 years to replay over and over. The new updates require requires you to pay for features that were previously unlock-able as you leveled up. Not only did I pay for the initial download, but now you’d have to repay for these features every time you redownload as it resets your account.  Super disappointing and hope they restore it like how it was.

### 3/5 — Needs too much money to advance to new levels

*2026-07-22, version 5.11.6680*

It stops giving you money for trying the levels and failing so if you don’t have enough money to buy upgrades, candles, or coffee then you’re stuck on a level w nothing you can do about it. You can’t even go back and replay levels to make money

### 4/5 — Love this game but at a still point

*2026-07-10, version 5.11.6680*

Obsessed with this game but eventually levels become very difficult when you dont want to spend money

### 1/5 — Did you do anything other than hyper-monetize this game?

*2026-06-28, version 5.11.6680*

Long annoying ads, 8 HOUR WAIT TIMES, constant upsells and bugs. Why would I want to spend money on this? You don’t even have full screen support or modern graphics?

### 1/5 — Very disappointing

*2026-06-25, version 5.11.6680*

I played this game as a kid and though it would be fun to play again. The amount of ads you are expected to watch now is truly disappointing. 3 ads to play a single level? This is an obvious cash grab and not worth the little bit of nostalgia

### 2/5 — Made to make you Pay

*2026-06-25, version 5.11.6680*

The levels get very very difficult and stressful. Its hard to enjoy the game when every single thing costs money (even going back to play previous levels…) I even had to pay for the workers (2.99 a piece). I would honestly say save yourself the trouble and try playing on PC. Unless you have like 50$+ to spend

### 1/5 — Dont bother playing this game!

*2026-06-25, version 5.11.6680*

Im a pro gamer and I like a good challenge but this game literally trying to force you to purchase features otherwise you will not be able to pass the level. They also make you fly back and forth between cities and charge your hard earn game coins or else you have to wait 8hrs to land. Yeah bye 🙏🏻

### 1/5 — Dont Download

*2026-06-23, version 5.11.6680*

This game used to be completely free. It’ll hook you in then make the game harder to force you to spend money to pass a level. Hope another game developer creates a better game. This one is greedy af.

### 1/5 — Too Many Ads

*2026-06-22, version 5.11.6680*

This is such a fun game that I genuinely enjoy playing but there’s simply too many ads, and too many things locked behind a paywall. It’s such a shame that before every level there is an unstoppable video ad, and then a “playthrough” that is unstoppable for 15 seconds…

### 1/5 — Lost all progress

*2026-06-15, version 5.11.6680*

lol my game crashed and literally all my data was deleted so I have to start from scratch…really sucks!

### 1/5 — Money pit

*2026-06-14, version 5.11.6680*

Almost impossible to complete levels without emptying your entire wallet. Just avoid the hassle and download other one time purchase games.

### 3/5 — sooo fun but i can’t play past a certain level

*2026-06-12, version 5.11.6680*

i love this game so much but at a certain point it gets impossible to pass levels without paying actually money. so disappointing

### 1/5 — Not fun

*2026-06-12, version 5.11.6680*

This game is really bad. The updates, the pacing, the mechanics. Glad the original was kept. Would rather get that than waste time on this version.

## Most critical reviews (10 lowest-rated)

### 1/5 — Pay to win

*2026-08-12, version 5.11.6680*

This game is impossible to get through. At some point you become locked out of progression with insanely difficult levels. When you fail, it still depletes your consumables like tea and candles which you need to prevent customers from  getting angry and leaving. Because they get depleted no matter the outcome, you will lose all your money trying to replenish these, making the level outright impossible in the end when you can’t buy them anymore. To make matters worse, the game doesn’t let you go back to earlier levels you’ve cleared to grind money for the harder level. So you are essentially stuck unless you pay real money for coins. The game also forces you to use coins to purchase “flights” to travel and expand the spa to other countries. Which worsens the issues from before. The game is so greedy. This problem should not exist if you’ve already paid for the spa assistants, but it does. 

The levels are also impossibly difficult in and of itself. Customers come in pairs, locking out regions of the spa until you perform their complicated service requests. In the meantime, other customers come in, starting with only 1 patience bar, lose it in seconds, and leave in a rage. It is insane that with how many customers come in at once that the patience level doesn’t start between 4-5 bars. Especially because many levels are designed where if you lose even one customer, you will lose the level no matter what. Overall, do not play this because it’s a waste of your time. No matter how hard you try, it is rigged so you lose.

### 1/5 — Ugh I do have internet connection!!

*2026-08-03, version 5.11.6680*

It keeps telling me I don’t have Internet connection but I clearly do. Won’t play on phone or iPad. Useless.

### 1/5 — Money grabbing

*2026-08-01, version 5.11.6680*

The old Sally’s Salon’s and other games were my childhood so I was so excited to download one of them and reminisce. And then I opened the app to be greeted with constant notifications, items that used to be free such as the attendants now behind paywalls, and not being able to queue your actions past 2. So disappointing.

### 1/5 — What happened?

*2026-07-29, version 5.11.6680*

I played this game all the time 13 years ago and I loved it. However, after installing it again recently, I was shocked to find out everything about this game has changed for the worse. The paywall, the time crunch and the overall strategy that you have to use to play completely ruined it.

### 1/5 — No thank you

*2026-07-29, version 5.11.6680*

Used to be everything was paid for by the coins you earned. For example the helpers. You could get them in the later levels if you earned enough coins. You never had to spend real money on this game or pay for the flights from island to island. Bring back the old game

### 1/5 — Played 10 years ago, now there’s a paywall

*2026-07-21, version 5.11.6680*

I played this game over 10 years ago and LOVED it! Thought of it again and decided to pick it up since I was nostalgic. But now to level up you need to pay real money and not just invest time. Essentially there’s a level where the only way to move up is to have assistants who help you and those people you can only get by paying $5. I don’t mind ads, but not being able to play the game without paying is annoying. Especially because before these assistants could be bought with coins you earn and not real money. I’ll be deleting this game

### 1/5 — Ads

*2026-07-19, version 5.11.6680*

The X buttons on the ads doesn’t work. If you’re playing the free version, you cant progress past level 3.

### 1/5 — Too many ads pay to win

*2026-07-16, version 5.11.6680*

Levels are nearly impossible without paying for a ton of extra stuff, constant super long ads between every action you take, this game used to be way more fun when it wasn’t such a money grab

### 1/5 — Greedy.

*2026-07-13, version 5.11.6680*

Make me watch ads? Sure. Offer upgrades for money? Sure. Gotta keep your company afloat somehow. But locking upgrades that used to be free to earn behind a paywall is slimy. Ruined a good game with greed.

### 1/5 — Impossible to play long without paying

*2026-06-30, version 5.11.6680*

Any of the assistant features that you could buy with coins cost $4.99. 

You have to pay over 1,000 coins to move onto the next phase of the game. 

You don’t get to take care of the remaining customers once the store closes, so it becomes very difficult to progress in the game. 

Old Sally’s Spa way better.

## Most praised reviews (10 highest-rated)

### 5/5 — Nostalgia at its best!

*2026-08-20, version 5.11.6680*

I loved this game when it came out. I just remembered it after having many different phones. My heart is happy playing this game!

### 5/5 — So  so fun!

*2026-08-12, version 5.11.6680*

So so fun!!

### 5/5 — Childhood Nostalgia

*2026-06-28, version 5.11.6680*

This is the first game I played at 4 years old and now at 21 it’s still so fun and relaxing. The graphics have stayed refreshingly the same as well as the content of the game and it feels so calming yet skill based since it’s a time management game. I love that there are different customers and ways to upgrade yet the difficulty of the game keeps increasing. One thing I would love to see in the future is even more types of tasks and maybe some storyline or player interaction. Thank you for this amazing game GameCafe and I would love to be a part of any new projects or designs as an artist myself :)

### 5/5 — The best Spa game!!!

*2026-06-24, version 5.11.6680*

I have been playing this game since early 2000s always  great one to have.

### 5/5 — Sally spa

*2026-06-22, version 5.11.6680*

Good game and addictect

### 5/5 — So fun and nostalgic!

*2026-06-05, version 5.11.6680*

Obsessed with the art and play style of this game! So fun and enjoyable! 🩵

### 5/5 — ❤️this game!

*2026-05-29, version 5.11.6680*

You have to play this!

### 5/5 — Very cool

*2026-05-24, version 5.11.6680*

I love it

### 5/5 — So fun and quick

*2026-05-24, version 5.11.6680*

The levels get harder and harder and it sucks certain people in the game require purchase but either way I love this game!! I’ve been obsessed because you can go back to your easy or hard levels

### 5/5 — ❤️‍🔥

*2026-05-17, version 5.11.6680*

love this game since i was a kid 🫶

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
