# Salon Symphony App — user reviews

> 4 indexed App Store user reviews of Salon Symphony App by Salon Symphony, Inc., rated 4.40/5 from 7 ratings.

- Source: https://appshunter.io/ios/app/salon-symphony-app/id6471483853/reviews
- App overview in markdown: https://appshunter.io/ios/app/salon-symphony-app/id6471483853.md
- Rating breakdown: 5★ 5 · 4★ 0 · 3★ 2 · 2★ 0 · 1★ 0

## Most critical reviews (4 lowest-rated)

### 3/5 — Ok, but needs work

*2026-04-29*

As the owner and admin, I cannot access parts of the app that are available to me on the desktop version. Additionally, when I post something in an area like surveys, my staff can’t read past the first line. Request offs aren’t even viewable to me as the owner on the app. I had dozens of request offs from my staff and didn’t know because the app shows nothing. For now this works for basic communication but will likely cancel when I find something else that works as it is designed to.

**Developer response:** Thank you for this feedback, Polished Beauty! We are always looking for ways to improve Salon Symphony. 

In regard to the Time Off Requests, these are only available to Admins on the desktop app for security reasons. If you'd like, we can implement a push notification (to your mobile device) that informs you each time a staff member submits a request. Would this help? 

Also, please note the survey description issue has been resolved. Simply update your mobile app to 3.1.11. 

We hope these are the only two issues you've encountered. Let us know if you have any other questions or concerns and we'll work with you to resolve them as fast as possible.

Sincerely, 
Salon Symphony Support

### 3/5 — Needs better messaging

*2025-09-07*

It’s a great idea & has potential to be something good for salon groups, but I’m not aware that a chat is going on unless I click the app throughout the day to check. I have my phone & app settings to accept all notifications, but the app never has the small number bubble like other apps for iPhone. I wish it had something like messenger or texts.

**Developer response:** Bterrior1, thank you for your feedback!

The notification badge is typically handled by the OS, but we are double-checking our backend configurations to troubleshoot. 

If you'd like to be notified when this bug is fixed, please open a ticket on our Help Center so we can correspond: https://support.mysalonsymphony.com/hc/en-us/requests/new?ticket_form_id=16845001250715

We are pleased to know you see the opportunity our platform brings to the industry and we will continue to do everything in our power to better serve our customers.

Kind regards,

Salon Symphony Support

### 5/5 — Amazing app and support team

*2025-11-11*

We’ve been using Salon Symphony since it launched last year and we are amazed at all the updates and new features.

Plus they’re partnered with SalonCentric so we’ve been able to loop in our SBP for classes and product launch announcements 

If you’re looking to centralize all your team communication, then this tool is for you!

### 5/5 — Awesome salon app

*2025-09-20*

It’s great app for any salon love it!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*