# Salsarita's — user reviews

> 138 indexed App Store user reviews of Salsarita's by Salsaritas Inc, rated 4.86/5 from 11,397 ratings.

- Source: https://appshunter.io/ios/app/salsaritas/id1435773158/reviews
- App overview in markdown: https://appshunter.io/ios/app/salsaritas/id1435773158.md
- Rating breakdown: 5★ 8,989 · 4★ 578 · 3★ 148 · 2★ 47 · 1★ 105

## What do users think of Salsarita's?

Overall sentiment: neutral

**Pros**

- 🚀 Easy to use app
- 👍 Friendly and helpful staff
- 🍔 Delicious food and great options
- 💳 Convenient rewards program

**Cons**

- 🐛 Frequent app crashes when trying to use rewards
- 🔑 Issues with logging in and resetting passwords
- 💰 Inconsistent pricing and missing menu items in the app
- ⏱️ Long wait times for orders placed through the app

**Commonly reported bugs**

- App crashing when trying to use rewards
- Inability to log in or reset passwords
- Missing menu items and inconsistent pricing in the app
- Orders placed through the app taking much longer than in-person orders

**Most requested features**

- Dark mode option
- Ability to customize orders more in the app
- Better integration of rewards and more transparency on how to use them
- Improved order tracking and status updates

## Newest reviews (10 of 138)

### 2/5 — Not as customizable as in person

*2026-08-14, version 2.23.5*

Honestly love ordering online but I wish there was a way I can actually order what I want without having to put it in the description. Example I would like the option to add pico and hot salsa to my bowl but can’t I have to choose one

### 5/5 — Always correct and friendly

*2025-10-26, version 2.23.1*

A lot of restaurants are not doing quality assurance with orders. I have yet to pick up one from this location where it wasn’t just right. The staff is always kind and friendly.

### 5/5 — Easy ordering

*2025-10-07, version 2.23.1*

Ordering was easy. Apple Pay would be a great addition.

### 5/5 — Delicious

*2025-09-14, version 2.23.1*

Great food, friendly staff. My go to splurge

### 5/5 — Malfunctioning App

*2025-09-09, version 2.23.1*

I was trying to submit my order. I get to the phone number section, I enter it, and I get ‘phone number already in use’, then it won’t let me submit the order.

### 5/5 — Friendly staff and efficient

*2025-09-04, version 2.23.1*

You guys have a good team here :) I eat here frequently, as well as my coworkers, and you guys are always rockin’!

### 3/5 — Frustrating App Rewards

*2025-04-03, version 2.22.1*

I have lots of points and use the app frequently. I used to be able to redeem rewards through app,but after update a couple years ago the app began crashing when trying to redeem. I wrote email and was told they know of the problem yet it still hasn’t been resolved.

### 2/5 — Will not allow rewards

*2025-04-03, version 2.22.1*

I have rewards available. Each time I try to redeem a reward the app crashes.

### 2/5 — Cost vs quantity

*2025-03-20, version 2.22.1*

The cost is quite high for the little amount that you get, especially if you order online.

### 2/5 — Menu Inaccurate

*2025-03-19, version 2.22.1*

Menu items no longer available are still listed in app, and it doesn’t alert you until checking out. Need to update the menu in app!

## Most critical reviews (10 lowest-rated)

### 1/5 — Poor app

*2026-07-08, version 2.23.5*

Does not apply rewards in an easy way. Took three attempts to redeem.

### 1/5 — App is great until you want to check out

*2026-03-27, version 2.23.1*

And buddy if you ever tried at some point in your life in the last 20 years to order from them online but you still have the same phone number now as you did then, well, enjoy your 23 minute ride into the bowels of h e double hockey sticks trying to get checked out.  Save yourself the pain - check out as guest.  App gets 0 stars just from the checkout experience.

### 1/5 — Not Good

*2025-10-21, version 2.23.1*

App is complete trash. I had to enter info like a dozen times over 2 days to make it work

### 1/5 — Pitiful app

*2025-06-24, version 2.22.1*

One of the worst fast food apps. Can’t read all of the descriptions of what the restaurant offers. Doesn’t allow Apple Pay. Bare minimum app, very disappointed.

### 1/5 — Totally Worthless

*2025-06-16, version 2.22.1*

I go to Salsarita’s about once every 2-3 months and usually forget that I’ve got this app, and it’s just as well. The last couple of times I’ve tried using it, it won’t let me log in. I’ve attempted to change my password, used an alternate email address to re-register, but all to no avail. Every time, it tells me that I’ve entered invalid credentials. 

Whenever I take my whole family, we spend upwards of $60, and I’d like to get what’s coming to me and to have the confidence that it’ll be available when I want to redeem my points.

### 1/5 — Need ApplePay

*2025-06-08, version 2.22.1*

In the day and age of card info being stolen regularly through being save in profiles, it would be so nice to be able to use apple-pay in the app for a safer transaction.

### 1/5 — Annoying user experience

*2025-05-25, version 2.22.1*

I like the food, hate the app. Finished order and asked for phone number but asking my number errors saying phone number is already in use. Used made up number just to complete order. Then adding credit card you can take a picture but that doesn’t work so manually entered it. Why not Apple Pay?Just frustrating things you should fix.

### 1/5 — Fix your app

*2025-04-19, version 2.22.1*

Changed password, still wouldn't allow me to log in. Had to create a new account and not able to use same phone number since it was already attached to my previous account...

### 1/5 — Will not open

*2025-04-07, version 2.22.1*

The app will not open. It simply says there is an error and will not let me even get to the login page or any other page. I’ve deleted it, reinstalled it, close my iPhone down, retry, and continue to get the same error message.

### 1/5 — Salsarita’s

*2025-03-19, version 2.22.1*

Food  is great. App is awful! It says the location is not taking any more orders today but it will be moved to the next available date!!

## Most praised reviews (10 highest-rated)

### 5/5 — Food

*2026-07-30, version 2.23.5*

Great

### 5/5 — Works

*2026-07-18, version 2.23.5*

App works as intended

### 5/5 — Smile

*2026-07-13, version 2.23.5*

Love this place

### 5/5 — Love the new hot honey chicken

*2026-06-03, version 2.23.5*

👍

### 5/5 — We love Salsaritas!

*2026-05-10, version 2.23.1*

Almost every Sunday since shortly after they opened, we have eaten lunch at this location after church. To the point where I consider the Sunday staff my friends! We appreciate their genuine good moods and attitudes, the cleanliness of the restaurant, and the nachos lol 10/10 See y’all Sunday🫶🏼

### 5/5 — The key to delicious food!

*2026-04-12, version 2.23.1*

Smooth UI and easy to follow. Plus the result is great food.

### 5/5 — Great Value

*2026-03-19, version 2.23.1*

One of my favorite on the go meals.

### 5/5 — Always good and always great

*2026-03-12, version 2.23.1*

Good food, the portions are always the same and always good sized. Better and more consistent than Chipotle

### 5/5 — Derrick

*2025-12-28, version 2.23.1*

Been to many salsaritas by far my favorite location I have been to.

### 5/5 — Good

*2025-11-10, version 2.23.1*

Please add Apple Pay, besides that perf

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
