# Salt & Straw — user reviews

> 9 indexed App Store user reviews of Salt & Straw by Salt & Straw, LLC, rated 4.90/5 from 390 ratings.

- Source: https://appshunter.io/ios/app/salt-and-straw/id6737479734/reviews
- App overview in markdown: https://appshunter.io/ios/app/salt-and-straw/id6737479734.md
- Rating breakdown: 5★ 253 · 4★ 10 · 3★ 4 · 2★ 0 · 1★ 2

## Most critical reviews (9 lowest-rated)

### 1/5 — Rewards don’t Work

*2026-08-13, version 51.0.0*

When redeeming the free double scoop and birthday scoops, the coupon would instantly disappear and say I had used it many days ago. Very glitchy coupons.

### 1/5 — Be careful using coupons

*2026-07-02, version 51.0.0*

I had a free double scoop for a birthday reward. When I went in store to redeem it I l clicked “redeem in store,” then an error popped up and said “uh oh you already redeemed this,” (even though I hadn’t). 
Then the reward went away completely and wasn’t under the “rewards” tab. 

Thankfully the worker said the app was glitchy and got me my free double scoop.

### 1/5 — No reward scan

*2026-04-18, version 47.17.9*

You have to take a photo of a receipt to get rewards, no scan QR code.

### 1/5 — App Does Not Let Me Redeem Rewards

*2025-10-27*

I cannot redeem the free single scoop for points through the app. I have tried logging out, reinstalling the app, and contacting support. I’ve now wasted more time trying to get the reward than the reward is even worth.

### 3/5 — Location does not work

*2025-05-18, version 44.2.0*

The location selector does not work for me, even after reaching out to support. Also, I believe they used to have an option to order scoops with the app, and now you can’t. :(

### 5/5 — Easy ice cream access

*2025-10-24, version 45.9.1*

The ice cream is divine and inspired. The app is easy to use. You get free scoops. What more could you want?

### 5/5 — Super convenient app

*2025-08-22, version 45.5.2*

Super easy to use app to order the world’s best ice cream for pickup. I like that I can order ahead and skip the line. Also they offer good deals too on occasion! Definitely love Salt & Straw 😻

### 5/5 — Best ice cream

*2025-08-09, version 45.2.0*

Haven’t even tried the app yet. Doesn’t matter. Best ice cream.

### 5/5 — First!

*2025-05-16, version 44.2.0*

Thank goodness Salt & Straw finally made a rewards app and I can make orders online too

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*