# Salty Online Fashion Jewellery — user reviews > 54 indexed App Store user reviews of Salty Online Fashion Jewellery by Salty E-Commerce Private Limited, rated 4.60/5 from 14 ratings. - Source: https://appshunter.io/ios/app/salty-online-fashion-jewellery/id6478058864/reviews - App overview in markdown: https://appshunter.io/ios/app/salty-online-fashion-jewellery/id6478058864.md - Rating breakdown: 5★ 12 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 1 ## Newest reviews (10 of 54) ### 2/5 — Not happy *2026-03-07, version 1.18.0* I am very disappointed with the return request process. It was inconvenient and not handled efficiently. ### 2/5 — Problem in adding any thing to the cart *2025-11-12, version 1.17.0* There is some problem in your application when i add something to cart to buy it gives error could not add item to cart ### 4/5 — I buy a product from salty *2025-04-14, version 1.9.0* Very good aap for jewellery. I purchase a jewellery for my girl friend and she likes it . Thank you Salty ### 5/5 — Good app *2025-04-03, version 1.9.0* Good quality ### 5/5 — Great experience *2025-03-07* Salty Jewelry provides an great online shopping experience. They offers a wide selection of beautiful and high quality pieces. I was impressed with how fast my order arrived and how well it was packed. Jewelry was even more stunning in person. Highly recommended this store. **Developer response:** Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping! ### 5/5 — Jewellery *2025-03-05, version 1.6.0* Loved the product. Perfect to gift others and worthy of the amount spent. Got lot of compliments , looks cute with U neck and V neck dresses and tops. ### 5/5 — Best product *2025-02-18, version 1.6.0* I have recently purchased some products and im genuinely satisfied with the product. ### 1/5 — I have not received my product yet *2025-02-14, version 1.6.0* I have not received my product yet . My parcel hasn't arrived since February 4th. This is not good. And today is February 14th. And I haven't received a call from the delivery guy either. ### 5/5 — Loved the valentine’s set *2025-02-08, version 1.6.0* I absolutely loved the valentine’s new collection and the gift set is just awesome. Thanks to Salty for such great products ### 5/5 — Jewellery *2025-02-01* Salty jewellery app help me find gifts for my loved ones. The quality is amazing and the prices justifiable to that quality. Would highly recommend it to everyone for men, wonen or even kids jewellery. **Developer response:** Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping! ## Most critical reviews (10 lowest-rated) ### 1/5 — Pathetic Platform! *2026-08-01* Absolutely the worst delivery experience I have ever had. I placed my order on 22 July, and as of 1 August, it still hasn’t been delivered. Instead of delivering the package, the expected delivery date kept getting delayed day after day. This is completely unacceptable. The delivery service is pathetic, and the customer support is absolutely useless. Every interaction resulted in the same scripted responses with no accountability, no clear updates, and no effort to resolve the issue. It feels like customer satisfaction means nothing to this company. Waiting over a week past the expected timeline with no proper communication is beyond frustrating. If you cannot fulfill orders on time, don’t make promises you can’t keep. Congratulations—you’ve lost a customer. I will never order from you again and will not recommend your service to anyone. If you’re looking for a reliable shopping and delivery experience, look elsewhere. Cheapest Customer Service!!! **Developer response:** Dear Customer, We are sorry that you feel this way. Please do share your feedback along with your contact details at queries@salty.co.in and our team will reach out to you at the earliest. ### 1/5 — Awful, laidback support team! *2026-05-12* I’ve been trying to place an order since the last 2 weeks and these guys just don’t respond or they do so at sparingly and then totally forget about the issue !! They keep saying they will get back to me, but they literally never do! And now finally after waiting for about 2 weeks, they sent me a msg on Instagram saying they are closing my query because it was resolved! What? No, it wasn’t resolved! I’ve never come across a business so laidback that they don’t want a customer to place an order even! **Developer response:** Hi, Please accept our sincere apology. We are very sorry to know about your experience with us. Please let us know your order number at queries@salty.co.in and we promise to get this resolved quickly. ### 1/5 — No value of customer *2026-02-20, version 1.18.0* No response from salty team i order necklace but they delivered another one and not giving any response of mail and no one can talk on customer care also ### 1/5 — Worst app to shop on. *2026-01-07, version 1.17.0* Pathetic app and the product. Got damaged products and this app is not even letting me to register my return. ### 1/5 — Fraud *2025-08-11* "I'm very disappointed with this purchase. The product is advertised as a 32-piece 'luxury' jewelry set, but I only received 28 pieces. The quality is shockingly bad and feels incredibly cheap, not at all what you'd expect for the price of $150. I'd estimate the true value of what I received to be around $50 at most. The missing items and poor quality make this a complete waste of money. I do not recommend buying this." **Developer response:** Dear Customer, We are sorry that you feel this way. Please do share your feedback along with your contact details at queries@salty.co.in and our team will reach out to you at the earliest. ### 1/5 — It’s a Fraud Platform *2025-06-15* I ordered some jewellery hampers from here and they sent very cheap quality products. It was meant to gift someone, but seeing the cheap quality I returned it. I attached all the photos and videos of the product. All the damaged products were covered in it. When I returned them, the delivery boy took all the photos before the return. Everything was returned as it was received, but at the time of refund they said there were some missing products and deducted the cost from the refund amount. This is how they are earning, sending cheap products and playing the game at the time of refund. **Developer response:** Dear Customer, We are sorry that you feel this way. Please do share your feedback along with your contact details at queries@salty.co.in and our team will reach out to you at the earliest. ### 1/5 — Worst app *2025-05-22, version 1.9.0* Worst app i have ever seen. Poor service provider. wrong size product delivered. They told that there return/refund policy but after they delivered the product they didn’t even reply any of messages. Shame on salty developers. Literally worst app i have ever seen. ### 1/5 — Worst app *2025-05-07, version 1.9.0* I order some items form here it didn’t even reach me and yet they are asking for feedback’s And and and I try to cancel and order since I wanted to rearrange my order yet their is no the cancelling does work! ### 1/5 — They didn’t send my refund yet it’s been so long since they didn’t send me my refund *2025-04-21, version 1.9.0* So so bad app… it’s 2 months pass they didn’t send my refund yet no response also ### 1/5 — Cheap quality products *2025-04-06, version 1.9.0* Don’t buy…the refund option will not work after the delivery… ## Most praised reviews (10 highest-rated) ### 5/5 — Great Shopping Experience *2026-06-18* I had a really good experience with Salty. The products feel thoughtfully curated, the quality is impressive, and the overall brand presentation is very polished. Their team is also responsive and professional, which makes the experience even better. A great choice for anyone looking for stylish and well-made products. **Developer response:** It is delightful to hear such positive words and it’s always a pleasure to serve our users.💜 ### 5/5 — Best accessories app *2026-06-17* I have ordered for more than 15-20 times from this brand and it never disappoints. The price point is perfect. All products looks super trendy and chic. Best accessories brand with most updated design that I have found. Very nice app experience too **Developer response:** Thanks for taking out time to rate us. It really helps us to keep going and delivering the best :) ### 5/5 — Accessories that delight *2026-06-12, version 1.18.0* I absolutely loved the way attention was given to the minutest designs ### 5/5 — Best Accessories I can find *2026-06-11* Love the collection on Salty! The products feel thoughtfully curated, with great variety and styles that are hard to find elsewhere. The quality and overall experience have been excellent. **Developer response:** Thanks for taking out time to rate us. It really helps us to keep going and delivering the best :) ### 5/5 — Order review *2025-11-05* Kindly deliver your best product as per your selling pictures. Will more appreciate your product and recommend to other if things are as good a we think. **Developer response:** Hi! Greetings from Salty 👋 Could you please share your order ID with us via email at queries@salty.co.in We’ll share an update on your order as soon as possible. ### 5/5 — Nice collection *2025-04-20, version 1.9.0* Collection is too good and the designs are awesome and the service is very good. ### 5/5 — Stunning jewelry brand *2025-04-06, version 1.9.0* Salty's jewellery blends minimal elegance with bold style — perfect for everyday wear. The quality and unique designs make it a must-have in any fashion-forward collection ### 5/5 — Highly recommend *2025-04-06, version 1.9.0* Trendy product highly recommend love this brand ✨ ### 5/5 — Very nice jewellery here I like it *2025-04-05, version 1.9.0* India,s number 1 best jewellery website ### 5/5 — Good *2025-04-04* 5 Star I am not a big fan of online shopping but I was just skimming through the products on the Salty app and ended up ordering quite a few things. The quality was worth the money, service is extremely fast including replacing or returning orders and the refund is made the same day itself. I have never experienced such a smooth online shopping experience. **Developer response:** Thank you so much for your encouraging star ratings! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*