# Sam by UCM — Sam by UCM Digital Health

> On-demand remote healthcare access via web, mobile, or phone. (iPhone/iPad app by UPSTATE CONCIERGE MEDICINE, PLLC.)

- Source: https://appshunter.io/ios/app/sam-by-ucm/id1535808484 (this page in markdown: same URL + `.md`)
- Developer: [UPSTATE CONCIERGE MEDICINE, PLLC](https://appshunter.io/developer/1436523288)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 3.03/5 from 34 App Store ratings · 13 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 124 MB
- Languages: English
- Released: 2020-12-23
- Data updated: 2026-07-07
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/sam-by-ucm/id1535808484/reviews.md

## What is Sam by UCM?

As of July 1st, 2026 Sam by UCM is transitioning to our newest patient platform, EVO. To access your account, head to care.evohealth.com and register for a new account. Please note that your current SAM login and password will not work on EVO.

## Key features

- On-demand healthcare access
- Remote consultations
- Web, mobile, and phone support
- Convenient care delivery

## Recent user reviews (10 of 13)

All indexed reviews: https://appshunter.io/ios/app/sam-by-ucm/id1535808484/reviews.md

### 1/5 — Unacceptably bad

*2026-05-27*

No matter how many times I created a new password to log in, the app won’t let me in. It just won’t. This has to be worst possible app an American developer could come up with. A better idea would be to disband the app and just keep the calling as only option to reach out for health-related. What a shame! I’d delete the app now and will never ever use it.

### 1/5 — Good to bad

*2025-05-10*

I’ve used this app in the past and had luck. Now it just lets me fill out depression forms and doesn’t give me the ability to set up an appointment

### 1/5 — Read the fine print

*2025-03-22*

They have terms in their contract that you are going to have all your browsing history- photos and personal videos collected by them for their use and they have third parties that collect all of your online information to create targeted ads for you to change your behavior. They don’t have any control whatsoever over what the third party is collecting about you or any protections on how they are allowed to use it. This is a huge privacy violation and I’m betting 99% of users aren’t even bothering to read the terms and agreements. Anyone with any good sense would know how dangerous this is if only they read what information these people are collecting about them. Your signing up for constant monitoring and advertising to track and change your behavior. I implore all of you to go back and read the fine print.

### 1/5 — Disappointed

*2025-01-07*

I’ve used this many times and it was very helpful. However, now I am trying to use it and the app just doesn’t work. It’s a blank screen that says “How may I help you” but doesn’t give any options to request help or a virtual visit.

### 1/5 — Unable to register

*2024-09-10*

Can’t even register myself. Took forever to realize initially that my HR team put my nickname instead of legal name. After realizing that I was able to proceed but then the app does not allow me to continue registration without putting my “Home City” in (whatever that means). It does not provide any options even when I put in whatever character or city. Don’t recommend this app.

### 5/5 — Great resource

*2024-08-16*

Very easy to use

### 5/5 — Great experience

*2024-06-25*

Great experience using the app and the doctor who assisted me was so helpful.

### 1/5 — Doesn’t work

*2024-03-16*

I’ve been trying all week to register. Every time I get the error message “try again”. I emailed customer support but didn’t hear back.

### 1/5 — Not so good

*2024-01-25*

Made an appointment for an online consultation and was told my wait time was less then 1 hour. It’s now 3 hours later and I’m still waiting. Now it’s too late to make an appointment with my regular doctor

### 1/5 — Only for employee or sponsor

*2023-08-18*

This app was recommended by a friend.  No where in the app store or in the pathetic excuse for a website does it say its only available if from an employee or a sponsor.  Im self employed.  Waste of time.

## Frequently asked questions about Sam by UCM

### What is Sam by UCM?

Sam by UCM is a digital health application that provides on-demand healthcare services. You can access care remotely via web, mobile, or phone.

### How does Sam by UCM provide care?

Sam by UCM offers on-demand access to healthcare professionals. Consultations can be conducted remotely through their web platform, mobile app, or by phone.

### Is Sam by UCM available on Android devices?

Based on the provided data, Sam by UCM is currently supported on iPhone and iPod devices. Android compatibility is not specified.

### What is the user rating for Sam by UCM?

Sam by UCM has a user rating of 3.1 stars based on 33 ratings. This indicates a mixed reception from its user base.

### How often is Sam by UCM updated?

The latest version of Sam by UCM is 3.3.0, and it was last updated on March 9, 2026. This suggests a relatively active development cycle.

### What is the age rating for Sam by UCM?

Sam by UCM has an age rating of 4+, making it suitable for a wide range of users including children.

### Does Sam by UCM have ads?

No, Sam by UCM does not contain advertisements. The application is free to use and does not display ads.

### What is the price of Sam by UCM?

Sam by UCM is available for free. There are no costs associated with downloading or using the application.

## Version history (last 5 releases)

### 3.5.1 — 2026-07-02

As of July 1st, 2026 Sam by UCM is transitioning to our newest patient platform, EVO. To access your account, head to care.evohealth.com and register for a new account. Please note that your current SAM login and password will not work on EVO.

### 3.5.0 — 2026-06-11

Improvements & Bug fixes

### 3.4.0 — 2026-04-14

Bug fixes & improvements

### 3.3.0 — 2026-03-09

Bug fixes and improvements

### 3.2.2 — 2026-01-12

Improvements & bug fixes

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## More apps by UPSTATE CONCIERGE MEDICINE, PLLC

- [UCMnow](https://appshunter.io/ios/app/ucmnow/id992984071)
- [TeleSAFE](https://appshunter.io/ios/app/telesafe/id1443947987)
- [CDPHP ER Anywhere](https://appshunter.io/ios/app/cdphp-er-anywhere/id1478301014)
- [HEP HealthCare for Students](https://appshunter.io/ios/app/hep-healthcare-for-students/id1639479211)

All apps by UPSTATE CONCIERGE MEDICINE, PLLC: https://appshunter.io/developer/1436523288

## Related topics

[ucm digital health](https://appshunter.io/ios/topics/ucm-digital-health)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*
