# Sam Remote for Smart Things TV — user reviews > 36 indexed App Store user reviews of Sam Remote for Smart Things TV by Chengdu BoostVision Technology Co., Ltd, rated 4.30/5 from 1,035 ratings. - Source: https://appshunter.io/ios/app/sam-remote-for-smart-things-tv/id1571840283/reviews - App overview in markdown: https://appshunter.io/ios/app/sam-remote-for-smart-things-tv/id1571840283.md - Rating breakdown: 5★ 793 · 4★ 66 · 3★ 31 · 2★ 24 · 1★ 121 ## What do users think of Sam Remote for Smart Things TV? Overall sentiment: negative **Pros** - 👍 Simple and intuitive interface - 🚀 Responsive and fast remote control - 💡 Useful features like channel changing **Cons** - 🐛 Frequent disconnection from TV - 💰 Paywall for basic features - 🔍 Difficulty connecting to TV - 🤖 Unreliable performance - 📢 Intrusive ads **Commonly reported bugs** - App crashes and freezes - Unable to detect TV - Subscription issues **Most requested features** - Free version with basic functionality - Improved TV compatibility - Better customer support ## Newest reviews (12 of 36) ### 2/5 — Nice app, should be free. *2024-01-27* This app works well with Samsung smart TV’s, but the developer charges a monthly fee. Ridiculous! When I downloaded it and saw that it was a subscription service I immediately deleted it. **Developer response:** Thank you for your review! We apologize for any confusion caused by the monthly subscription fee. We appreciate your honesty and would like to inform you that we also offer a lifetime option for our app. We understand that some users prefer a one-time payment option rather than a recurring monthly fee. To cater to this preference, we have introduced a lifetime subscription plan that provides unlimited access to all features of our app without any additional charges. If you are interested in exploring the lifetime subscription, please let us know, and we will provide you with further details on how to avail it. ### 2/5 — Never stays connected *2023-03-21* The app has so many ads so you have to buy it for it to work at all, and then it never stays connected. **Developer response:** Dear user, we are sorry that our App doesn't make you satisfied. In order to help you better, can you please kindly tell us some details about your issue or please just email us to ios.feedback@boostvision.com.cn in your spare time. ### 2/5 — Ads too often *2023-02-27, version 1.4.1* Ads would pop up while controlling the TV, interrupting everything, good luck trying to type something. **Developer response:** Thank you for your review! We have a team to raise and we are so sorry for the inconvenience brought to you. We will continuously improve our service and we will bring you a better experience for you in the near future. If you have any thoughts, questions or suggestions, please don't hesitate to contact us at ios.feedback@boostvision.com.cn. ### 1/5 — Scam *2023-02-25, version 1.4.1* Pay for something expecting it to work and it’s worse then doing nothing. **Developer response:** Dear user, we are sorry that our App doesn't make you satisfied. In order to help you better, can you please kindly tell us some details about your issue or please just email us to ios.feedback@boostvision.com.cn in your spare time. ### 1/5 — Didn't work. Full of ads *2023-02-17, version 1.4.1* Downloaded it, approved network access but it did not connect to the Samsung TV. It saw all the Firesticks but no TV. Ads all over the place. Pushing their paid version over and over. **Developer response:** Thank you for your review! We are so sorry that the app doesn't meet your requirements. We will continue to improve our service and enhance the overall performance of this app in future release. If you have any thoughts, questions or suggestions, please don't hesitate to contact us at ios.feedback@boostvision.com.cn. ### 1/5 — does not work *2023-02-04, version 1.3.6* does not work ### 2/5 — Ridiculous but it works so far. *2023-01-31, version 1.3.6* I just downloaded the app and the first thing I tried to do was turn down my volume… but I couldn’t as that comes at a cost. Worst part is I have the physical remote control but for some reason, despite me changing the batteries multiple times it simply doesn’t work anymore. I guess Im just going to watch it at this volume. 🤷🏻‍♀️ **Developer response:** Thank you for your review! We are so sorry that the app doesn't meet your requirements. We will continue to improve our service and enhance the overall performance of this app in future release. If you have any thoughts, questions or suggestions, please don't hesitate to contact us at ios.feedback@boostvision.com.cn. ### 1/5 — Could not get to work *2023-01-25, version 1.3.6* Remote will not connect…tried everything. **Developer response:** Thank you for your review! We are so sorry that the app doesn't meet your requirements. Could please describe more details of this App so that we can further help you? If you have any thoughts, questions or suggestions, please don't hesitate to contact us at ios.feeedback@boostvision.com.cn. ### 2/5 — Flakey *2023-01-05, version 1.3.6* 1. Frequently asks to reconnect with device 2. Sometimes TV stops responding to inputs 3. Ads are annoying for free version and the above two issues prevent me from moving to pro Nice when it works though. **Developer response:** Thank you for your review! We are sorry for the inconvenience brought to you. We will continuously improve our service and bring a better experience for you in the near future. If you have any thoughts, questions or suggestions, please don't hesitate to contact us at ios.feedback@boostvision.com.cn. ### 1/5 — Won’t work *2023-01-04, version 1.3.6* Won’t work would like a refund ### 1/5 — Doesn’t work *2022-11-19, version 1.3.5* This app doesn’t work ### 1/5 — التطبيق سيى *2022-11-07, version 1.3.5* التبيق سيى ## Most critical reviews (10 lowest-rated) ### 1/5 — Not authentic Samsung app *2024-04-22* Horrible app, it connected to my TV for all of 10 mins, the pop up to purchase pro came up a few times, no problem I understand that’s how apps make money… but after 10 mins I couldn’t even use the remote anymore with out the pop up. I’m not trying to buy the extra features, why am I being forced to? Just make it a paid app from the beginning, I would’ve skipped it and not waste my time.👎🏿👎🏿👎🏿 **Developer response:** Thank you for your review! We are so sorry that the app doesn't meet your requirements. We will try to adjust it, improve our service and enhance the overall performance of this app in future releases. If you have more thoughts, questions or suggestions, please don't hesitate to contact us at ios.feedback@boostvision.com.cn. ### 1/5 — App cannot connect to device *2023-12-07* I’m afraid this app is a scam to charge you fees for an app that does not work at all. I tried all the trouble shooting advice, contacted their support through the app and submitted the problem but there doesn’t seem to be any response. I’m contacting Apple to report this as a fraud app. Luckily I purchased with my Apple Card so they’ll likely return the fee . Do not download, doesn’t work!! **Developer response:** Thank you for your review. We are so sorry the app doesn't meet your requirements and the refunds are managed by the Apple Store. You can manage your refund via Apple iTunes. If you have any thoughts or questions, please don't hesitate to contact us at ios.feedback@boostvision.com.cn. ### 1/5 — Cannot find my TV *2023-08-03* Bought a lifetime membership only to find out immediately that the app won’t find my TV. I’m on the same Wi-Fi, I have turned on accessibility for my IOS16. Technical support is not so technical? No one seems to be able to help. **Developer response:** Dear user, we are sorry that our App doesn't make you satisfied. In order to help you better, can you please email us to ios.feedback@boostvision.com.cn and tell us some details about your device information, including TV brand, TV model, phone model and premium membership ? Thanks for your help in advance! ### 1/5 — Doesn’t work and no free options *2023-07-21* Only clicked a few button and immediately blocked me for using without signing up for a trial. **Developer response:** Hi, dear, we are so sorry for any inconvenience this may have caused. We have a free version with limited features available. You can either choose the free version or the pro version according to your needs. If you have any thoughts, questions or suggestions, please don't hesitate to contact us at ios.feedback@boostvision.com.cn. ### 1/5 — Work on it *2023-05-12* It gets freezes at no where and it take longer to connected. **Developer response:** Dear user, we are sorry that we didn't meet your expectations. Please let us know what we can do to improve. Drop us an email at ios.feedback@boostvision.com.cn and we will definitely try to resolve the issue. ### 1/5 — Charged even though I cancelled before trial *2023-05-06* I was just charged for an annual subscription even though I cancelled before trial ended. It does not work unless you have the physical remote which is why I cancelled. I can’t find a contact number to request a refund **Developer response:** Thank you for your review. We are so sorry the app doesn't meet your requirements and the refunds are managed by Apple Store. You can manage your subscriptions via Apple iTunes. If you have any thoughts or questions, please don't hesitate to contact us at ios.feedback@boostvision.com.cn. ### 1/5 — Worst App it’s a scam *2023-04-18* Don’t pay anything to this. It’s a scam. I paid for lifetime premium and this remote can’t even detect TV. No support no response. I disputed money and will get my money back but it’s waste of time **Developer response:** Dear user, we are sorry that our App doesn't make you satisfied. In order to help you better, can you please kindly tell us some details about your issue or please just email us to ios.feedback@boostvision.com.cn in your spare time. ### 1/5 — Bad app get smart things instead *2023-04-09* There are better apps out there that are more compatible with smart tvs. Dont get this one. Paying for this app did not make it any better. I regret buying the lifetime version 😔 **Developer response:** Hi, dear, we are so sorry for any inconvenience this may have caused. We have a free version with limited features available. You can either choose the free version or the pro version according to your needs. If you have any thoughts, questions or suggestions, please don't hesitate to contact us at ios.feedback@boostvision.com.cn. ### 1/5 — Disappointed *2023-04-07* It worked good for only two months now it doesn't work at all for my tv why I sent in numerous emails and got no response **Developer response:** Dear user, we are sorry that our App doesn't make you satisfied. In order to help you better, can you please kindly tell us some details about your issue or please just email us to ios.feedback@boostvision.com.cn in your spare time. ### 1/5 — Don’t waste your money. *2023-03-31* Purchased the app for life and won’t even connect to the TV. There’s not help. No way of getting my money back either. DONT BUY! **Developer response:** Thank you for your review!! We are so sorry that the app doesn't work well for you. We apologize for any inconvenience this may have caused. Could you please describe more details about the error so we can further help you? If you have any thoughts, questions or suggestions, please don't hesitate to contact us at ios.feedback@boostvision.com.cn. ## Most praised reviews (10 highest-rated) ### 5/5 — Samsung remote *2023-06-28* Since their remotes are so difficult to navigate, your app saved my temper from flaring! **Developer response:** Thanks for your excellent feedback! It really means a lot to us that you are enjoying our app as we are working very hard on it. We will try our best to develop the app to meet your requirements. If you have any thoughts, questions or suggestions, please don't hesitate to contact us at ios.feedback@boostvision.com.cn. Thank you again! ### 5/5 — Marvin en Argueta *2023-02-19, version 1.4.1* Marvin Amaya ### 5/5 — Wow 🤦‍♀️😮 *2023-01-21, version 1.3.6* It is so smart and stupid that they have the nerve to charge you for a remote on your phone. Their TVs cost an arm and a leg but on top of all that they have the nerve to charge you for a remote digitally but at the same time I get it, it’s a business and nowadays nothing is free! **Developer response:** Thank you for your nice feedback. Your encouragement is the greatest motivation for us. By the way, if you have any suggestions, thoughts and questions, please contact us at ios.feedback@boostvision.com.cn. Thanks again! ### 5/5 — App function *2022-09-20, version 1.3.5* Apps feature does not work. Please fix! I beg you. Thanks 😊 **Developer response:** Dear user, we are sorry that we didn't meet your expectations. Please let us know what we can do to improve. Drop us an email at ios.feedback@boostvision.com.cn and we will definitely try to resolve the issue. ### 4/5 — Will not turn on my TV. *2024-03-11* I don’t understand what the problem is if it is made for a Samsung TV it should work every time. I contacted the company and they are working for a fix for it. They quickly got back to me and were polite and respectful and I hope it works because the interface with your TV is on the interface is fantastic. It’s simple everything‘s at your fingertips. As soon as theyput up an update with the fix. I’m pumping it up to five stars. **Developer response:** Thank you for your review! We are so sorry that the app doesn't meet your requirements. We will try to add the power on function to the app and improve its performance ASAP. If you have any thoughts, questions or suggestions, please don't hesitate to contact us at gp.feedback@boostvision.com.cn. ### 4/5 — SamRemote on iPhone 13 mini *2022-05-16, version 1.2.0* Everything works except that it will not chsnge channels **Developer response:** Hi, dear, thank you for your support. You can use this app to change channels on TV. If you don't know how to change channels with this app, please don't hesitate to contact us at support@boostvision.com.cn. We will try our best to help you and guide you step by step. ### 3/5 — Works ok *2024-01-12* It deactivate to much and you have do go through a whole process to make it work with the tv again and it’s frustrating **Developer response:** Thank you for your review! We are so sorry that the app doesn't meet your requirements. Could you please describe more details of this issue so that we can further help you? If you have any thoughts, questions or suggestions, please don't hesitate to contact us at ios.feeedback@boostvision.com.cn. ### 3/5 — Good but drops connection *2023-10-31* Nice features but connection to tv times out on iOS. **Developer response:** Dear user, we are sorry that our App doesn't make you satisfied. In order to help you better, can you please kindly tell us some details about your issue or please just email us to ios.feedback@boostvision.com.cn in your spare time. ### 3/5 — Great remote but price is ridiculous! *2023-03-09* The App works great! No issues! But to pay so much to use it!?!? I get it you need to make some money developing the app and maintenance but why so much? Should be like 5.99 annual subscription! **Developer response:** Hi, dear, we are so sorry for any inconvenience this may have caused. We have a free version with limited features available. You can either choose the free version or the pro version according to your needs. If you have any thoughts, questions or suggestions, please don't hesitate to contact us at ios.feedback@boostvision.com.cn. ### 3/5 — Hopeful about the update *2023-02-14, version 1.4.1* I like this app a lot. I use it constantly, but it disconnects from the tv every time i switch to a new app. And pre-update, it had stopped connecting to the wifi for a day. I am hopeful that the new update addresses some of these issues. I have an iphone 13 and am using a samsung tv. I have paid for the lifetime membership for this app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*