# SAM Transit — user reviews

> 7 indexed App Store user reviews of SAM Transit by Via Transportation, Inc., rated 4.78/5 from 259 ratings.

- Source: https://appshunter.io/ios/app/sam-transit/id6470201999/reviews
- App overview in markdown: https://appshunter.io/ios/app/sam-transit/id6470201999.md
- Rating breakdown: 5★ 230 · 4★ 16 · 3★ 3 · 2★ 4 · 1★ 6

## Most critical reviews (7 lowest-rated)

### 1/5 — Paratransit

*2024-12-23, version 4.17.102*

I am trying to make sure my daughter’s Paratransit rides for tomorrow are cxed. I call hear the long explanation then get disconnected. It says use the app but the app doesn’t deal with Paratransit. I feel like I am a hamster on a wheel. Like be paratransit but hard to use.

### 1/5 — USELESS

*2024-12-09, version 4.17.102*

Cannot use he app to schedule a paratransit ride. The routing is heavily biased to the limited fixed route bus system. The pickup/drop off maybe more than a mile away, even if your profile is marked wheelchair. Rides on the the on demand service are not guaranteed, even during posted hours of operation.

### 1/5 — Worst service

*2024-05-18, version 4.16.2*

Literally have been late to work because the app can’t doesn’t work. I scheduled a ride for a certain time, the app says a certain time, and I get a bus 20 minutes later. That’s Unfair to working people

### 2/5 — Future scheduling doesn’t work

*2024-01-20, version 4.11.18*

Scheduling is guess work. There are no options when trying to set a date and time except for “Now.” This makes it difficult to plan one’s day efficiently.

### 5/5 — Amazing driver

*2025-06-16, version 4.20.3*

I just want to let you guys know Rick the drive just dropped me off is a very friendly person made me feel safe in the vehicle and had a very good conversation keep him around

### 5/5 — Best app!!!

*2024-12-09, version 4.17.102*

I’m beyond happy with this service, will be a lifetime customer.

### 5/5 — I love this app!

*2024-08-05, version 4.17.4*

Has expanded service to more of the city and makes it easier to get around, get more places, and plan my bus trip

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*