# SamaraRide — user reviews

> 19 indexed App Store user reviews of SamaraRide by Samara Trading Establishment, rated 1.90/5 from 9 ratings.

- Source: https://appshunter.io/ios/app/samararide/id1466605412/reviews
- App overview in markdown: https://appshunter.io/ios/app/samararide/id1466605412.md
- Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 7

## Newest reviews (5 of 19)

### 1/5 — Worst service

*2022-09-25, version 20.4.0*

This is the worst taxi service I have seen , also the worst app.
I hope thay got more drivers and enhance the app

### 1/5 — No availability

*2022-01-10, version 20.4.0*

Tried to book no availability. How many cars do you have? 2? I don’t know why Aramco is working with them. Uber is better than them

### 1/5 — Bad

*2021-07-29, version 20.4.0*

They have the worst call center ever
They can not organize themselves even

### 1/5 — Unreliable

*2021-07-09, version 20.4.0*

My pre booked reservation cancels at the last minute on multiple occasions. Customer service phone number is off for whatever reason! Apparently the company has a not so great management!

### 1/5 — Takes one hour to speak to an agent

*2020-02-02, version 19.10.1*

Super sad that company like Samara will keep you on the phone for over one hour to speak to an agent

## Most critical reviews (10 lowest-rated)

### 1/5 — Communication

*2024-05-04, version 24.8.0*

At least provide the driver number for the pre booked trips so as to make sure that the trip is applicable

### 1/5 — Careless company

*2023-12-15, version 23.5*

Unprofessional both on and off app. Tons of phone numbers never know what you’re going to find!

### 1/5 — Samara ride

*2023-09-06, version 23.5*

Total waste of time. Your booking will never get through before it’s automatically cancelled

### 1/5 — NOT WORKING!!!

*2023-05-09, version 20.4.0*

NOT WORKING!!!

### 1/5 — Not reliable

*2023-03-10, version 20.4.0*

Pre-Booked a ride more than 28 hours in advance, driver never came and total ignorance from the company. Called 3 branches and no one supported me

### 1/5 — Useless app

*2023-02-07, version 20.4.0*

Even if you do a pre-booked trip using app 3 days in advance and after received trip number via email.
It’s quite normal at time of trip no driver show up then when you call the office, he will say sir no availability it’s an app booking “not confirmed ” &“automated” .

What the point of have APP if it’s not working !!

### 1/5 — The Worst

*2023-01-21, version 20.4.0*

A taxi service app, where you never find a taxi.
I can’t believe the whole area is covered by a couple of cars, and the customer support tells you that they are fully booked and you can’t make a trip for the whole day.
The first and last try for this service.

### 1/5 — Worst App Ever!

*2022-12-29, version 20.4.0*

Bad service and not cooperative management

### 1/5 — سمارى الاسوء

*2022-12-28, version 20.4.0*

برنامج فاشل جداً معندهم سواقين مدري ليه مسوين برنامج ماقد استخدمته بالظهران وحصلت سواق 👎🏻👎🏻👎🏻

### 1/5 — this app is a joke

*2022-11-01, version 20.4.0*

they just want to say that they have an app, they don’t want you to use it. nothing is working

## Most praised reviews (4 highest-rated)

### 5/5 — Perfect application

*2020-01-27, version 19.10.1*

I really appreciate Saudi Aramco team along with contractor for their awesome application.

### 5/5 — Thanks

*2019-11-04, version 19.8.2*

Thanks 🌹👍🏻👌🏻

### 2/5 — Driver can’t see Location

*2024-03-01, version 23.5*

I don’t know if it’s untrained drivers or a bad application on the drivers’ end. I called the driver after seeing them being stationery for 2 minutes and they asked for the location on WhatsApp. If I waited for the estimated arrival time, I would have wasted my time. I only give them 2 star because they have drivers available who are bound to provide service, even in remote areas; unlike Uber and Careem where they can cancel if they don’t think the money is good. Thank God for having two cars!

### 2/5 — Worst service ever

*2021-10-09, version 20.4.0*

This app is just a waste of time nothing works properly

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*