# Samsung Business TV — user reviews

> 35 indexed App Store user reviews of Samsung Business TV by Samsung Electronics Co., Ltd., rated 1.62/5 from 52 ratings.

- Source: https://appshunter.io/ios/app/samsung-business-tv/id1504733452/reviews
- App overview in markdown: https://appshunter.io/ios/app/samsung-business-tv/id1504733452.md
- Rating breakdown: 5★ 6 · 4★ 0 · 3★ 3 · 2★ 2 · 1★ 41

## Newest reviews (11 of 35)

### 1/5 — Doesn’t recognize photo album anymore

*2022-11-10, version 1.6.1*

Used to work great, new version no longer recognizes my photo albums on iPad.  No way to roll back versions, completely unusable.  Please help, we absolutely loved using this for our business.  HELP!!!!

### 1/5 — Most frustrating app I’ve ever used

*2022-09-01, version 1.6.1*

As the title says this is THE worst app I’ve had to use before. As of 9/1/2022 it is still an app that is inconsistent and impossible to use. This app has issues creating slides, editing current information, the screen going completely white, limiting customization, and crashing. The app tells you to keep the app up to date but it seems that the developers have abandoned this app because there hasn’t been an update that has addressed any of the app’s issues. If you’re using a a Samsung TV for business I suggest finding some other avenue to project your displays. This app in its current state is useless.

### 1/5 — Nothing works

*2022-07-16, version 1.6.1*

Its a great concept for a small business but its still a concept and not real. Nothing works as advertised, the app has not been updated so it doesn’t function half the time. Tv keeps freezing once you send the data. I will keep playing with it and try but been 24hrs with it and not happy

### 1/5 — Does not work!!!!!

*2022-05-07, version 1.5.6*

I currently have 5 Samsung business tvs which at this moment in time are totally useless. The app is glitchy and won’t let you send content to TV. Every time I try to send content it comes up with data failed to download. 

I have tried everything including factory resetting the TV to no avail.

### 1/5 — Samsung: Please Fix!

*2021-10-08, version 1.4.4*

App worked for a couple of weeks to create a basic slideshow and send it to the tv. But a/o 10/8/21 the iPhone app won’t link to the photo library, so no new content can be created, much less loaded onto the display.

Tried deleting the app, reinstalling, rebooting iPhone. Nothing works. App is currently useless.

### 1/5 — Bought and will need to return

*2021-09-26, version 1.4.4*

App is trash and won’t work.  
Hope I can get my money back

### 1/5 — Horrible

*2021-08-31, version 1.4.4*

App doesn’t work and I’m stuck with one display

### 1/5 — Shame on you, Samsung

*2021-06-29, version 1.4.4*

No wonder Samsung is giving up ok their efforts to launch and support their own mobile operating system as their software is consistently useless! What should be an easy way to upload simple content to my business display is useless. It does not upload images from my library (not even their own ‘themes’) despite permissions and I can not create a template! Finally it freezes and I need to close and restart. 

Not only is the app useless, but worse, it deceives buyers into purchasing Samsung displays with the promise of an easy content upload solution. That is misleading to say the least and therefore the 4 displays I bought are being returned!

### 1/5 — Limited editing

*2021-04-29, version 1.3.4*

Some parts are really good but a little difficult to create custom edited things...Need the ability to simply delete text boxes off the templates, move things around, simply add pictures from your own phone etc. can’t believe it’s missing... kind of obvious

### 1/5 — Don’t work

*2021-02-20, version 1.3.4*

Try to create a slideshow. It's painful the app doesn't respond 
Forget the app try 3 Rd party signage player

### 1/5 — Bad App

*2021-02-03, version 1.3.4*

Doesn’t work. So glad I didn’t buy the TV

## Most critical reviews (10 lowest-rated)

### 1/5 — Trash, Theft, a Lie

*2026-05-13, version 1.7.9*

Never worked never will. On miraculous occasions it will pair with the "Business" TV that rarely works. The television and the app were sold via and utterly criminal misrepresentation of their capabilities.

### 1/5 — Absolutely TRASH

*2026-01-18, version 1.7.9*

Samsung yall make a TV specifically for businesses and then the app is absolute dog water. it'll work the very first time set it up and then never again no matter how many times you try no matter how many different networks you get on no matter how many times you uninstall it and reinstall it it never works correctly

### 1/5 — Upload issues

*2026-01-13, version 1.7.9*

This app is terrible to use. Connection issues galore. When I did manage to connect I uploaded my slide show with ten seconds between slides and it randomly changed the timing on upload. It switch slides every 2-5 seconds at random.

### 1/5 — A Joke

*2024-12-25, version 1.7.9*

What a joke.

### 1/5 — Connections

*2024-12-13, version 1.7.9*

Terrible to connect to WiFi and phone

### 1/5 — Garbage

*2023-09-15, version 1.6.1*

App is literally non functional.

### 1/5 — Can't see TV

*2023-05-16, version 1.6.1*

on iOS 16.4.  Samsung app cannot see Samsung Business Display.  Other non Samsung apps can see the TV.  Worthless

### 1/5 — Access to photos

*2023-03-14, version 1.6.1*

Unable to access my photos from the app. In my privacy settings I can see it’s allowed to see all my photos.

### 1/5 — Not able to choose picture

*2023-01-12, version 1.6.1*

Unable to choose any local picture, only what offer by the apps

### 1/5 — Does this work at all?

*2022-11-28, version 1.6.1*

We’ve installed 4 business TV’s and we’ve resorted to using flash drives in so we have actually use them! 

Absolutely hopeless.

## Most praised reviews (10 highest-rated)

### 5/5 — What is with all the bad reviews

*2025-03-04, version 1.7.9*

What is with all the 1 star reviews it is a good app guys get it so good samsung

### 5/5 — Great

*2025-01-20, version 1.7.9*

Is connects great and fast

### 5/5 — Works Well

*2022-11-18, version 1.6.1*

I don’t understand all the bad reviews.  Works well for me and you can also design content in Canva, download to your device and then post in this app.

### 3/5 — Help to fix

*2025-01-26, version 1.7.9*

I can’t upload 4k videos anymore please help to fix can only upload 1080p to my 4k business tvs.

### 3/5 — Needs improvement and iPad version

*2022-04-14, version 1.5.6*

Integrator review: needs an iPad version. A lot of customers use an iPad for editing graphics and displaying on the screens. It’s nearly impossible to use an iPhone to edit any of the prebuilt templates, so users are forced to build their own and then use timers to change the menus. An iPad version would help sell these displays. 

Also needs remote/cloud upload support either as “watch folder for content” or integration with a 3rd party for remote upload to displays.

### 3/5 — Advanced scheduling

*2022-02-05, version 1.5.6*

App works very well, zero problems so far. But please allow for more advanced scheduling instead of just having one schedule up for every single day. Break it down by Monday to Sunday and this service will be golden!

### 3/5 — App not ready for Apple devices

*2020-09-27, version 1.1.11*

Update- the app now works under iOS 14. Still limitations you can not add a slide to a slide show that used a Samsung template. Also you cannot combine a “with my own content” slide with a Samsung template in a slide show. You can however add more slides to a “with my own content” slide show.

This app is only three months old. When Installed on iPhone X the app would crash when trying to edit the image in a template. When installed on an iPad (which the app is only sized for an iPhone) I was able to edit the image. However, when trying to view all the app was slow and would not show images. The lack of documentation on the app to know if there are any limitations is also not helpful. Since the tv’s are also new this year, hopefully Samsung is just behind on development and not trying to sell off old stock or force you to buy a Samsung device to use with these tv’s.

### 2/5 — Needs to be better

*2024-04-25, version 1.6.1*

It works. But the app is clunky. The buttons can be unresponsive making it hard to navigate. I don’t mind it being basic and simple but I’d be more likely to recommend this product if the app was easier to use and a bit more sophisticated. In our technological age this app should have been designed better. My kids free games work better :/

### 2/5 — Out of Date

*2023-09-28, version 1.6.1*

This app has so much potential. What is the point of having a business tv when you can never upload anything?

### 2/5 — Very poor app from such a big company

*2023-05-15, version 1.6.1*

The app is slow and glitchy.  Can’t customise images enough or remove things on a image. 
When importing my own image, it shows me iPhone and WhatsApp photos and 1x Dropbox photo with no option to search Dropbox or other cloud media. Shocking considering how much Samsung put into tech, this was obviously bottom of the pile.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
