# Samsung Elite — user reviews > 117 indexed App Store user reviews of Samsung Elite by Samsung Electronics America, Inc., rated 4.86/5 from 10,065 ratings. - Source: https://appshunter.io/ios/app/samsung-elite/id1339400116/reviews - App overview in markdown: https://appshunter.io/ios/app/samsung-elite/id1339400116.md - Rating breakdown: 5★ 9,344 · 4★ 453 · 3★ 74 · 2★ 21 · 1★ 174 ## What do users think of Samsung Elite? Overall sentiment: positive **Pros** - 🎁 Learn and earn great prizes - 📚 Great learning space - 🧠 Boosts knowledge and performance - 💰 Earn while you learn - 🤝 Motivates and rewards sales professionals - 🆕 Helps get up to speed on new products - 🏆 Chance to win free stuff - 🧠 Improves product knowledge - 🔍 Provides essential information and insights - 🛒 Helps make better recommendations to customers **Cons** - 🕰️ Delayed prize fulfillment - 🐛 Video playback issues - 🤖 Constant app rating prompts - 💰 Difficult to earn enough points for desired rewards - 🔍 Inconsistent prize catalog - 🐛 Glitchy streak system - 🤖 Intrusive app behavior **Commonly reported bugs** - Login screen freezes - Incompatible with older devices - Glitchy streak system - Video playback issues **Most requested features** - Dark mode option - Improved point expiration policy - Better rewards and incentives - More consistent prize catalog - Smoother video playback - Reduced app rating prompts ## Newest reviews (15 of 117) ### 5/5 — Awesome *2024-12-30, version 3.1.6* We love Samsung !! ### 5/5 — Samsung elite *2024-12-23, version 3.1.6* great app! ### 5/5 — . *2024-12-19, version 3.1.6* It’s free points can’t complain ### 5/5 — My review! *2024-12-16, version 3.1.6* I love the Samsung app. ### 5/5 — Great Training App *2024-12-14, version 3.1.6* Great !! ### 5/5 — Good *2024-12-12, version 3.1.6* It good ### 5/5 — I love our Samsung rep. Company is alright too *2024-12-12, version 3.1.6* Samsung should pay reps more. Idk what they even make but it’s not enough for the lord’s work they do ### 5/5 — Good app *2024-12-10, version 3.1.6* YIPPEEEEE ### 5/5 — Devonte Williams *2024-12-07, version 3.1.6* Easy to work ### 5/5 — RSC *2024-12-04, version 3.1.6* Love the learning and knowledge ### 5/5 — rewards *2024-12-04, version 3.1.6* love samsung ### 5/5 — It’s great *2024-12-03, version 3.1.6* It’s easy and helps you understand each product more ### 5/5 — hi *2024-11-23, version 3.1.6* good ### 5/5 — Haylie Boulet *2024-11-23, version 3.1.6* I enjoy being able to learn and earn on my favorite brand of devices. ### 5/5 — Samsung Pro *2024-11-22, version 3.1.6* Very informative and great for resource of products ## Most critical reviews (10 lowest-rated) ### 1/5 — Half of the courses aren’t in Spanish *2026-05-14, version 4.3.7* Why are half of these things in Spanish when I clearly can only read English ### 1/5 — GARBAGE *2025-08-18, version 4.3.5* This app is absolute garbage. The devs should be ashamed with how awful this app works. ### 1/5 — Why even *2025-03-16, version 4.3.3* The app constantly has issues. It never lets me hear anything, and the videos never work. The tech support is unhelpful and rude. ### 1/5 — I do not like the ap *2024-12-08, version 3.1.6* I absolutely HATE the games. Just ask the questions and let’s get it over with. Also loading videos is trash. It takes way too long. Most the time if you are in the store u don’t have much time to be waiting because customers are coming in. The whole ap needs to be quicker and stop with the games. ### 1/5 — Andrea *2024-11-20, version 3.1.6* Andrea makes me do the courses 😔 ### 1/5 — Keeps asking me to rate it *2024-10-29, version 3.1.6* The points expire to quick for you to save up ### 1/5 — They are too broke to honor prize winners *2024-03-21* I was one of the winners from the S24 launch. Waited until 3/12 for my measly $25, then they said give us until the end of the week. Now we’re on a new week… Are they too broke to give the winners their prizes? About 200 of us won & there’s a lot of commotion about how late this is. They also didn’t offer the sweet deals they normally do for preorder & I’ve been seeing a higher occurrence of weird lemon issues with Samsungs lately. Between their crappy upgrade from S23 to S24 (mostly just a software upgrade) to the lack of follow through, and a higher uptick in their issues… I’m no longer a Samsung fanatic ### 1/5 — Can’t complete videos: yet still ask if I’m liking the app *2023-10-10* I have been having issues making video tasks play, so I haven’t been able to keep a login streak going. Additionally, the app CONSTANTLY asking me to review the app with the completion of every task is UNBEARABLE. I’ve gotten into the habit of just hitting “no” and quickly typing to stop asking this question. If the app worked, which since I cannot properly complete tasks—it doesn’t, then I would be a little less annoyed by asking to rate the app all the time. But I can’t complete tasks, so that makes this all the more infuriating. Fix this app!! ### 1/5 — Used to be great! *2023-01-06* Earned several points that I redeemed for great items over several years. Redeemed points for Galaxy buds and never received them, customer service is terrible! First of all it is almost impossible to contact someone with Samsung “Elite”! After several chats and run arounds they basically told me I was out of luck. My points were redeemed and of course went away but they can’t find the order number and tell me I need to find the order number from a deleted email or I’m “out of luck “! Completely disappointed with current business model. ### 1/5 — App is broken *2021-08-26* App freezes and displays blank login screen when trying to log in. Lost my consecutive activities streak and cannot access trainings from any iOS device. I tired emailing support directly and they don’t seem to think there is a problem. They asked me for my login information so they can replicate the problem. A quick look at these reviews will tell you that multiple people are experiencing the same login issue. I went from daily activities to completely ignoring Samsung Elite content because I can’t access it. It’s too much to have to go through the website and it’s not the same experience. If their developers can’t figure it out, why sell their devices? None of this makes sense. ## Most praised reviews (10 highest-rated) ### 5/5 — Simplicity *2026-03-02, version 4.3.6* Lots it knowledge and extremely easy to use. ### 5/5 — Cool and Useful *2025-08-06, version 4.3.5* Useful app and it allows me market products better to my customers. ### 5/5 — Amazing rep *2025-07-16, version 4.3.4* Love the elite , Joel Huffman was an amazing rep that helped me set up my account 💯💯 ### 5/5 — Fun app *2025-07-02, version 4.3.4* Fun app for sales rep ### 5/5 — easy to use and useful *2025-06-28, version 4.3.4* will answer all and any questions you have about any devices. easy to learn from ### 5/5 — Cool *2025-06-03, version 4.3.4* Awesome rewards ### 5/5 — Johnathon is great *2025-05-04, version 4.3.4* He is a good product representative very knowledgeable! ### 5/5 — Amazing *2025-05-02, version 4.3.4* Amazing ### 5/5 — Cool *2025-01-31, version 4.3.3* 👍 ### 5/5 — Learn and Earn Great prizes *2024-12-30, version 4.0.1* I’ve been on this app for about a year now, wish I heard of it sooner but have gotten gift cards and prizes, from the rewards I’ve gotten lunch from uber eats and the catalog to choose rewards is massive. It does take time and you have to be active daily but it’s not time consuming and it’s absolutely worth it --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*