# Samsung Family Hub > Remote control and management for select Samsung Family Hub refrigerators. (iPhone/iPad app by Samsung Electronics Co., Ltd..) - Source: https://appshunter.io/ios/app/samsung-family-hub/id1194886976 (this page in markdown: same URL + `.md`) - Developer: [Samsung Electronics Co., Ltd.](https://appshunter.io/developer/359580642) - Category: Lifestyle, Entertainment - Price: Free - Rating: 3.40/5 from 641 App Store ratings · 311 written reviews indexed - Age rating: 4+ - Requires: iOS 10.0 · 216 MB - Languages: Korean, German (Germany), Vietnamese, Slovak, British English, Italian, Czech, Thai, French (France) - Released: 2017-03-03 - Data updated: 2026-08-20 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/samsung-family-hub/id1194886976/reviews.md ## What is Samsung Family Hub? The Samsung Family Hub app now works only on Family Hub refrigerators with TIZEN 4.0 Software version and below. For Samsung Family Hub refrigerators that operate on TIZEN 6.0 Software version and above, the Family Hub app will no longer be supported. Please download and use the SmartThings app instead. - Features like uploading pictures and videos can be found within the Family Hub device card - Food related features like View Inside, Recipe Recommendation, Meal Planner, Shopping List, and Food List can be found within the SmartThings Cooking Service (The Software version can be found on your Family Hub from Settings > About Family Hub> Software version > TIZEN 6.0) The following permissions are required for the app service. For optional permissions, the default functionality of the service is turned on, but not allowed. [Required Access Permission] - Contacts: Registered Samsung Account information will be used to provide services that require account linking [Optional Access Permission] - Microphone: Needed to record voice for Memo and Whiteboard - Storage: Required to provide cloud-connected features for sharing photos and videos ## Key features - Upload pictures and videos - View Inside food monitoring - Recipe recommendations - Meal planning - Shopping list creation - Voice memos and whiteboard ## What do users think of Samsung Family Hub? Overall sentiment: negative **Pros** - 🚀 Convenient shopping list - 📆 Calendar sync - 🖼️ Photo upload **Cons** - 🐛 Frequent crashes - 🔒 Login issues - ⚠️ Unreliable syncing - 🤖 Unintuitive interface - 🚫 Lack of features **Commonly reported bugs** - Login screen freezes - Inability to upload photos/videos - Inconsistent fridge contents display - Crashes on app launch **Most requested features** - Meal planner integration - Expanded shopping list capacity - Ability to edit Family Board - Streamlined login process - Improved iOS compatibility ## Recent user reviews (10 of 311) All indexed reviews: https://appshunter.io/ios/app/samsung-family-hub/id1194886976/reviews.md ### 1/5 — App doesn’t load *2026-08-07, version 5.0.6* Each time I attempt to log in it gives me a error ### 1/5 — It’s a shame *2026-08-04, version 5.0.6* They make these really cool refrigerators that can barely get on the internet, and 90% of the time their app doesn’t work. Why even bother! Rip off ### 1/5 — Terrible app *2026-07-24, version 5.0.6* That’s why I don’t like Samsung products. The company looks like a tech testing lab and we are the lab rats. They are not stable in their software environment. ### 1/5 — App fails to open *2026-07-16, version 5.0.6* I bought a new Frige. Installed Samsung hub family app and it doesn’t work. Shows error code 400. ### 1/5 — Legit doesn’t work *2026-07-11, version 5.0.6* Just for a brand new Samsung fridge and this app does not work or connect with fridge. Unreal. Get it together Samsung. ### 1/5 — Useless *2026-07-07, version 5.0.6* The app doesn’t work. Error code appears when you try to get on the app. No way to update or upload pictures. Worthless purchase ### 1/5 — This app doesn’t work *2026-07-02, version 5.0.6* The app doesn’t work it never opens only gives an error message and I’ve tried deleting and reinstalling and still don’t work. ### 1/5 — App doesn’t even work *2026-05-21, version 5.0.6* I just bought a new fridge, the app doesn’t even work. It says 404 error on the Samsung default site the app takes you to, to set up your new family hub account. Really? I may return the whole fridge. How does a company let it get like this? Who needs to be fired? Seriously. Just sad state of businesses today in this country. UPDATE Months later still doesn’t work. I’ve uninstalled the app and reinstalled. It DOESNT EVEN GO TO THE SITE. Reddit is full of complaints saying the same! ### 1/5 — App not working *2026-04-20, version 5.0.6* The app is not working. There is a error to login and don’t let navigate trought the app at all ### 1/5 — Fix this app *2026-04-17, version 5.0.6* We have a smart fridge and this app is what’s needed to load pictures ect. This app hasn’t worked in a really long time, it open and immediately shuts on its own. ## Frequently asked questions about Samsung Family Hub ### What does the Samsung Family Hub app do? The Samsung Family Hub app allows you to remotely manage features of your compatible Samsung Family Hub refrigerator. This includes uploading photos and videos, accessing food-related tools like viewing inside your fridge, getting recipe recommendations, planning meals, and creating shopping lists. ### Which refrigerators are compatible with this app? This app is exclusively for Samsung Family Hub refrigerators that operate on TIZEN 4.0 Software version and below. It is not supported on models running TIZEN 6.0 Software version and above; for those, you should use the SmartThings app. ### Is this app free to use? Yes, the Samsung Family Hub app is free to download and use. There are no in-app purchases or advertisements mentioned in its description. ### What permissions does the app require? The app requires access to your Contacts to link your Samsung Account information for services. Optional permissions include the Microphone for voice memos and whiteboard features, and Storage for cloud-connected photo and video sharing. ### What are the main use cases for this app? Key use cases include remotely checking the contents of your refrigerator, discovering new recipes, planning your weekly meals, and easily generating shopping lists. You can also use it to share photos and videos with family members on the refrigerator's display. ## Version history (last 5 releases) ### 5.0.6 — 2021-10-29 Bug fix. ### 5.0.5 — 2021-06-21 Bug fixes and performance optimization. ### 5.0.4 — 2021-03-22 Bug fixes and performance optimization. ### 5.0.3 — 2020-07-14 Bug fixes and performance optimization. ### 5.0.2 — 2020-06-12 Bug fixes and performance optimization. ## Apps similar to Samsung Family Hub | App | Rating | Price | Category | | --- | --- | --- | --- | | [SharkClean](https://appshunter.io/ios/app/sharkclean/id1271409097) | 4.8 (483,412) | Free | Lifestyle | | [eufy Clean (EufyHome)](https://appshunter.io/ios/app/eufy-clean-eufyhome/id1229100262) | 4.7 (12,790) | Free | Lifestyle | | [Home+ 6](https://appshunter.io/ios/app/home-plus-6/id995994352) | 4.4 (1,002) | $14.99 | Lifestyle | | [Google Home](https://appshunter.io/ios/app/google-home/id680819774) | 4.6 (1,346,593) | Free | Lifestyle | | [Home Connect (America)](https://appshunter.io/ios/app/home-connect-america/id1134525430) | 4.5 (18,975) | Free | Lifestyle | | [LG ThinQ](https://appshunter.io/ios/app/lg-thinq/id993504342) | 4.6 (227,588) | Free | Lifestyle | ## More apps by Samsung Electronics Co., Ltd. - [삼성 스마트 에어컨](https://appshunter.io/ios/app/id504213553) - [MobileLink](https://appshunter.io/ios/app/mobilelink/id505414479) - [Samsung Smart TV Now](https://appshunter.io/ios/app/samsung-smart-tv-now/id513779586) - [MagicInfo](https://appshunter.io/ios/app/magicinfo/id514508186) - [Smart Air Conditioner](https://appshunter.io/ios/app/smart-air-conditioner/id519988681) - [Samsung SMART CAMERA NX for iPad](https://appshunter.io/ios/app/samsung-smart-camera-nx-for-ipad/id530378420) All apps by Samsung Electronics Co., Ltd.: https://appshunter.io/developer/359580642 ## Related topics [samsung family hub](https://appshunter.io/ios/topics/samsung-family-hub) · [samsung gallery app](https://appshunter.io/ios/topics/samsung-gallery-app) · [dacor iq kitchen](https://appshunter.io/ios/topics/dacor-iq-kitchen) · [family hub](https://appshunter.io/ios/topics/family-hub) · [myfamily partner hub](https://appshunter.io/ios/topics/myfamily-partner-hub) · [samsung bespoke refrigerator](https://appshunter.io/ios/topics/samsung-bespoke-refrigerator) · [samsung smart things oven](https://appshunter.io/ios/topics/samsung-smart-things-oven) · [samsung smart things refrigerator](https://appshunter.io/ios/topics/samsung-smart-things-refrigerator) · [smartthings hub](https://appshunter.io/ios/topics/smartthings-hub) · [samsung smart fridge](https://appshunter.io/ios/topics/samsung-smart-fridge) · [samsung bixby](https://appshunter.io/ios/topics/samsung-bixby) · [samsung bespoke](https://appshunter.io/ios/topics/samsung-bespoke) · [dacor](https://appshunter.io/ios/topics/dacor) · [samsung stove](https://appshunter.io/ios/topics/samsung-stove) · [samsung microwave](https://appshunter.io/ios/topics/samsung-microwave) · [samsung smart things](https://appshunter.io/ios/topics/samsung-smart-things) · [aeotec](https://appshunter.io/ios/topics/aeotec) · [the family hub](https://appshunter.io/ios/topics/the-family-hub) · [samsung appliances](https://appshunter.io/ios/topics/samsung-appliances) · [flc hub](https://appshunter.io/ios/topics/flc-hub) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*