# Samsung Smart Washer > Samsung washer error code diagnosis and troubleshooting assistant. (iPhone/iPad app by Samsung Electronics Co., Ltd..) - Source: https://appshunter.io/ios/app/samsung-smart-washer/id606131806 (this page in markdown: same URL + `.md`) - Developer: [Samsung Electronics Co., Ltd.](https://appshunter.io/developer/359580642) - Category: Lifestyle, Utilities - Price: Free - Rating: 1.60/5 from 270 App Store ratings · 275 written reviews indexed - Age rating: 4+ - Requires: iOS 8.0 · 22 MB - Languages: Korean, Greek, Dutch, Danish, German (Germany), Latvian, Russian, Romanian, Lithuanian, Macedonian and 23 more - Released: 2013-03-12 - Data updated: 2026-08-13 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/samsung-smart-washer/id606131806/reviews.md ## What is Samsung Smart Washer? ■ What is the Smart Washer App? The Smart Washer App supports 'Smart Check' function that helps you to take action when an error occurs in your washer. It recognizes an error code in Samsung washer display and informs how to take action. ■ Supported Washer Models: - Check the Smart Check mark in the control panel and the information about them in the user manual. - The "Smart Check" may be represented as "Smart Care" depending on the language. ■ Please check these items before using the Smart Washer App! - External light may cause the camera recognition function to be incorrect. Adjust the focus and angle properly for the auto camera recognition to operate correctly. - Check the supported washer and smart phone models. (Other models are not guaranteed that they will operate normally.) - Depending on the font you have set in your mobile phone, Application's screen may look different. ## Key features - Smart Check error recognition - Error code guidance - Troubleshooting steps - Washer compatibility check ## What do users think of Samsung Smart Washer? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Washer and dryer work well - 🤖 Diagnostic tool for error codes **Cons** - 🐛 App doesn't connect to washer/dryer - 🔌 Connectivity issues with WiFi - 🤷‍♀️ Limited functionality compared to manual controls - 🕰️ Notifications and monitoring don't work as expected - 🗑️ App is outdated and unsupported **Commonly reported bugs** - App crashes frequently - Fails to recognize connected appliances - Inconsistent performance across devices **Most requested features** - Ability to control washer/dryer remotely - Customization options for wash/dry cycles - Compatibility with more appliance models - Improved notifications and monitoring features ## Recent user reviews (10 of 275) All indexed reviews: https://appshunter.io/ios/app/samsung-smart-washer/id606131806/reviews.md ### 1/5 — Huh? *2026-08-04, version 2.1.39* Does this app actually do something? ### 1/5 — Não funciona *2026-07-12* Não funciona ### 5/5 — Excellente Application ! *2026-06-12* Ayant utilisé Smart Washer pour la première, la correction du défaut de mon lave-linge a été effectuée en moins d’une minute ! Les commentaires négatifs de certains utilisateurs n’ont donc pas lieu d’être ! Merci Samsung pour votre implication et votre sérieux dans tous les domaines ! 😊👏🙏👌 ### 5/5 — Дуже хороший додаток *2026-04-15, version 2.1.39* Я вже можу підключити правку будь-яку від Samsung і ще iOS підтримка 8 ### 1/5 — Worst solution ever *2026-04-08, version 2.1.39* Leave it to Samsung to create a more complicated solution to something as simple as post codes for a motherboard. This could be searchable. But instead I spend 5 minutes trying to get this app to correctly identify something that could easily be “C6”. And in the end it tells me nothing is wrong with my non-functioning dryer. ### 1/5 — App *2026-01-22, version 2.1.39* No sirve para nada la app ### 1/5 — Review *2026-01-18, version 2.1.39* Not working at all. Useless. ### 1/5 — Black samsung *2025-12-17, version 2.1.39* Allways Wont connect to my big black Samsung washer ### 1/5 — Inutile *2025-12-05* Redirige vers un centre d'aide à appeler qui redirige vers un contacte WhatsApp qui est un robot qui répète la même chose en boucle sans pouvoir aider. ### 1/5 — Terrible *2025-10-25, version 2.1.39* Manual, internet says to use app for basic settings like turning off the end of cycle chime, etc. There are no options/setting to do this. This app is terrible. ## Frequently asked questions about Samsung Smart Washer ### What does the Samsung Smart Washer app do? The Smart Washer App assists users in diagnosing and resolving issues with their Samsung washing machines. It utilizes your smartphone's camera to recognize error codes displayed on the washer's control panel and provides instructions on how to address the problem. ### How does the app recognize error codes? The app features a 'Smart Check' function that uses your phone's camera to scan and recognize error codes displayed on your Samsung washer. For best results, ensure proper lighting and angle the camera correctly for accurate recognition. ### Is the Samsung Smart Washer app free to use? Yes, the Samsung Smart Washer app is available for free. There are no in-app purchases or advertisements mentioned in its description. ### What washing machine models are supported by this app? The app supports Samsung washer models that have the 'Smart Check' function marked on their control panel. You can also verify compatibility by checking your user manual. The 'Smart Check' feature might be labeled as 'Smart Care' depending on the language settings. ### Can I use this app with any smartphone? The app's functionality is guaranteed for supported washer and smartphone models. While it might operate on other models, performance is not guaranteed. Font settings on your mobile phone may also affect the app's screen appearance. ## Version history (last 5 releases) ### 2.1.39 — 2023-09-03 Support for new error codes added. ### 2.1.38 — 2021-11-25 Updated to app dedicated to Smart Check ### 2.1.35 — 2020-10-18 Bug fix ### 2.1.33 — 2020-06-30 Performance improvement and bug fixes. ### 2.1.31 — 2020-03-24 Samsung Account login updated. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*