# San Antonio Express-News — user reviews > 118 indexed App Store user reviews of San Antonio Express by Hearst Newspapers, rated 4.50/5 from 7,264 ratings. - Source: https://appshunter.io/ios/app/san-antonio-express-news/id474259540/reviews - App overview in markdown: https://appshunter.io/ios/app/san-antonio-express-news/id474259540.md - Rating breakdown: 5★ 5,584 · 4★ 834 · 3★ 338 · 2★ 139 · 1★ 369 ## What do users think of San Antonio Express? Overall sentiment: negative **Pros** - 🚀 Best source of News in San Antonio - 👍 Great coverage of news - 📰 Informative - 📚 Awesome San Antonio updates - 📰 Covers everything in the Newspaper and more! - 📰 The SA Express News is our news source **Cons** - 🐛 Terrible app and printed newspaper that never is delivered - 🐛 Awful app and printed newspaper that never is delivered - 🐛 Intermittent problems getting e-edition to load - 🐛 Can't access digital edition - 🐛 Mostly click bait little news - 🐛 Terrible use of anything - 🐛 Terrible use of anything - 🐛 Buggy. Unable to sign up for subscription - 🐛 Buggy, No Longer Working - 🐛 Terrible App - 🐛 Terrible App - 🐛 Doesn't work - 🐛 Getting worse - 🐛 Online Edition connections - 🐛 Buggy, No Longer Working - 🐛 They don't care - 🐛 Unhappy Express news reader - 🐛 App OK, website not so much - 🐛 Subscription Increase and App doesn't work! - 🐛 Disappointing app - 🐛 Express News App - 🐛 App Disappointing - 🐛 Poor service - 🐛 Crummy - 🐛 New Express News App - 🐛 Not happy - 🐛 Subscriber Annoyed by Pop-ups - 🐛 San Antonio Express-News app - 🐛 Not good service - 🐛 Terrible app design - 🐛 Terrible App - 🐛 Latest Update Not an Improvement - 🐛 Unresponsive, repetitive content poor performance - 🐛 Fix this thing! (Update*) - 🐛 Will Eat 3G Plan in 1 Night **Commonly reported bugs** - Login screen freezes - Incompatible with older devices - Cannot access digital edition - App no longer recognizes subscriptions - Constantly flips back to the page where it has to reload - Articles refuse to load for extended periods - Reset feature removed **Most requested features** - Dark mode option - Can't find the comics! - Please add one - Where's Dark Mode?? ## Newest reviews (11 of 118) ### 4/5 — Appreciate *2026-07-01, version 202606.47* I enjoy the many local stories eventhough there are fewer. I’m glad that you print letters to editor and the wonderful Editorials. 🗽 ### 2/5 — Too one sided columnists *2026-06-20, version 202605.25* The EN has become too socialistic and too many commentators. This is not the same EN from 20 plus years ago. The real journalists have left or retired. Too one sided and too much to the left socialism policies. Cover everything. Bring new journalists who have open minds and report both sides!! ### 3/5 — Love the Spurs coverage! *2026-05-07, version 202603.8* As the San Antonio Spurs continue their exciting 2026 playoff run, the San Antonio Express-News gives fans the best seats in the house! Get impressive up-to-the-minute game day updates, go into the locker room with unprecedented access, and enjoy the insightful perspectives from longtime, local journalists. If it’s the Spurs and if it’s San Antonio, the Express-News has it covered. ### 4/5 — NEWS *2026-04-30, version 202603.8* I know its a local news paper but it doesn’t cover a lot of national news which I also have a subscription to the the wall street journal ### 3/5 — EXTREMELY PREDATORY SUBSCRIPTION SERVICE *2026-02-10* I am very mad about the SA Express News charging me for a “past due balance.” They also refused to send me an email confirming the cancellation of my subscription. They have you call a specific number for cancellations and they do NOT send you any proof of the cancellation. Unlike a normal subscription service where you can cancel a subscription on the app or website and get a confirmation cancellation email. I begged the rep to send any sort of confirmation and she refused. The rep said “we don’t send emails ever.” I signed up using an offer for the month and didn’t make the second month’s payment. What normally happens is you don’t have access to the service anymore. However, they started calling me and said I had to pay the overdue $10 balance. They refused to cancel my subscription until the “past due” was paid. ### 2/5 — Too many ads *2026-01-26, version 202601.20* When you pay $35 per month you shouldn’t see many ads. ### 2/5 — Good text *2026-01-21, version 202601.20* Helpful and informative ### 4/5 — Good app but *2025-12-22, version 202512.1* Some of the games are broken :( ### 4/5 — Intermittent problems *2025-10-11, version 202510.11* I have intermittent problems getting my e-edition to load. The content is fine, but the app is clunky. ### 5/5 — Good work guys. *2025-08-13, version 202506.25* Informative. A tragedy that local papers are struggling to survive. ### 5/5 — Update - not complete *2025-08-06, version 202506.25* The update for the online is edition is not complete. Especially for comics, today 08/06/25 while last update for the comics section is 08/04/25. Plus not all comics are online that are in the printed paper. Not getting the full value of what I’m paying. ## Most critical reviews (10 lowest-rated) ### 1/5 — This subscriber can’t access online news *2026-08-03, version 202606.47* Why bother? Get the headlines and no context. I’m asked to sign up again ### 1/5 — Expensive *2026-07-17, version 202606.47* Price increased. Cancelling subscription ### 1/5 — E edition *2026-04-20, version 202603.8* The worst paper I have ever seen. It’s hit or miss on getting on, especially when you are out of town. It’s almost impossible to get them to answer the phone calls for help. ### 1/5 — Spotty Coverage *2026-03-23, version 202602.35* I am often disappointed with the SA Express News limited coverage on local issues. Often thankful for alternative digital news coverage to learn all aspects of local news. What can be done to make it more dynamic and reflective of this vibrant city? ### 1/5 — Terrible use of anything *2025-11-04, version 202510.19* The fact you are forcing your customers to this sorry designed site because you can’t get papers delivered on time if they are even delivered is undeniably wrong. If news happens later 6 PM. You won’t find it here. What dis appointment. Change your name to let’s see, “The Old News for S A”. ### 1/5 — Awful *2025-11-03, version 202510.19* Awful app and printed newspaper that never is delivered. Good way to waste money ### 1/5 — Can’t access digital edition and not sure where my nickname came from! *2025-10-01, version 202509.27* Don’t get what I paid for ### 1/5 — Too Liberal *2025-09-04, version 202506.25* Trump hatred, not good for country, state, city or citizens. Just be fair and equal in your reporting. ### 1/5 — Totally biased liberal news rag *2025-07-17, version 202506.25* Paper leans so far left it hurts your arms trying to hold it straight enough to read! ### 1/5 — Mostly click bait little news *2025-05-29, version 202505.14* Mostly click bait little if any news virtually no investigative journalism ## Most praised reviews (10 highest-rated) ### 5/5 — Needs to keep local news am not yesterday's ! *2026-07-04* It is an important part of our community and local news... since moving production to Houston, almost all news is a day old.... ### 5/5 — Customer *2026-06-21, version 202605.25* Great! ### 5/5 — Good journalism *2026-05-07, version 202603.8* As a San Antonio resident, the Express News is essential for keeping up with local, national, and world news. I can trust their coverage to be accurate and reliable. ### 5/5 — Read the news *2026-04-14, version 202603.8* Great app. Stories updated and convenient for readers ### 5/5 — Best Four Dollars Spent *2026-04-13, version 202603.8* A digital newspaper for under $5 is crazy work! It has most local, state, national, and international news! Plus it has the games like crossword puzzles and even the funny papers ### 5/5 — Information *2026-03-05, version 202602.35* The only reason ### 5/5 — Price increase *2025-12-31* Just saw that my monthly billing went up 35% for my electronic subscription. I received no advanced warning of a price increase. A huge increase as the quality of the paper continues to decline. I know you are in a fight for your life against the internet but you are going to lose with increases like this. A Lifetime Subcriber ### 5/5 — Very good newspaper *2025-12-12, version 202512.1* Very good newspaper ### 5/5 — Clarence Kahlig *2025-11-15, version 202511.12* Best source of News in San Antonio. “! ### 5/5 — Download load app *2025-10-08, version 202510.11* Stay up to date on everything --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-17.*