# San Jose Clean

> Report city issues with photos and GPS for efficient resolution. (iPhone/iPad app by App-Order, LLC.)

- Source: https://appshunter.io/ios/app/san-jose-clean/id489715061 (this page in markdown: same URL + `.md`)
- Developer: [App-Order, LLC](https://appshunter.io/developer/600153997)
- Category: Utilities, Business
- Price: Free
- Rating: 4.00/5 from 8 App Store ratings · 24 written reviews indexed
- Age rating: 4+
- Requires: iOS 8.0 · 21 MB
- Languages: American English
- Released: 2011-12-21
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/san-jose-clean/id489715061/reviews.md

## What is San Jose Clean?

San Jose Clean places the power of City Government in the palm of your hands. Easily report issues such as graffiti to the City of San Jose along with a photo and GPS location. Your request will automatically be routed to the correct department. Opt in to receive notifications and we will let you know when the issue has been cleaned up. Thank you for helping to take the time to keep San Jose Clean.

## Key features

- Report city issues
- Attach photos and GPS location
- Automatic department routing
- Receive resolution notifications
- Track issue status

## Recent user reviews (10 of 24)

All indexed reviews: https://appshunter.io/ios/app/san-jose-clean/id489715061/reviews.md

### 1/5 — City does not respond to submissions

*2019-12-31, version 3.5*

The city does not respond to any requests for cleanup either through this app or via email. Recommend you go and buy a gallon of paint and do it yourself.

### 5/5 — Great app

*2017-10-27, version 3.5*

Yes, the UI lacks polish but the responsiveness of the city is fantastic!

### 1/5 — Meh.

*2016-11-03, version 3.4*

Broken. Won't take photos.

### 1/5 — Awkward to use and buggy

*2016-06-06, version 3.3*

Great idea; lousy implementation. Home screen simply says "Submit a request." A request for what??? Following screen lists surfaces. OK, this must be for graffiti. Why not say the request is for reporting graffiti??? Next screen says "Take photos." If you click the camera icon, you can take a photo, but be warned: If you get the fatal error later on, "Failed to upload," your photo has not been saved, and you have to start over, including taking another photo. Also, the camera icon does not allow you to use any of the phone's camera options, such as flash or lighting. It's much better to use the phone's own camera app and then import the photo into the SJ Clean app (use the "Photo" icon instead of the "Camera" icon. Next you get to write a "Helpful Note." At least that works, but again, if you get the "Failed to Upload" error, your note is lost and you start over...  Next, you get a map of your location. No instructions, but it's not hard to figure out that you move the map to set the crosshair at the graffiti's location. Finally, you get to enter your name, email, and phone number. Then, after all that, you get a summary screen and can press submit. I have submitted requests for three separate graffiti incidents using this app, and every time the app has "Failed to Upload." Using a home wifi connection makes no difference. Leaving the app running, hoping that it will successfully upload, makes no difference. There is no indication whether the upload is still running or has succeeded until some hours later when the error message "Failed to Upload" pops up. This app should be called a crapp.

### 5/5 — Easy and it gets results!

*2016-04-25, version 3.3*

This app is remarkably easy to use to report graffiti in San Jose, and the city cleans it up really fast!  The area around my workplace looks considerably better since I used this app to report all the graffiti.

### 4/5 — Out of jurisdiction

*2016-02-01, version 3.3*

One problem with this app is that when an issue is out of their jurisdiction, they tell you to contact the other city. This is fine if you were reporting an issue in New York.... I get it. But,... If you are reporting an issue in Los Gatos, a town over, I am sure they know the right people over there better than we ever would?

### 3/5 — Needs More Features

*2015-12-07, version 3.3*

Please add email addresses to all the Contacts.  Why list a phone or website to contact? It would be great to send in through app or email.

### 5/5 — Excellent app, excellent service!

*2015-11-28, version 3.3*

This app is easy to use and very effective, especially for graffiti removal. Simply take a photo and your phone's GPS will pinpoint its exact location; follow the instructions and send it in. The city has always erased the graffiti within 48 hours. To top it off, they give you a "before" and "after" photo, so you can see the positive impact you're having on the city.

### 5/5 — Outstanding!

*2015-05-11, version 3.2*

Best app on my phone. Help clean up your city with a click of your phone. I report stuff at 8am and it's done by 1:00pm. Love this app.

### 4/5 — 2.7.3 Update fixes map big!

*2014-10-11, version 2.7.3*

Don't know why it wasn't listed in the bug fixes, but the Oct 2014 update fixed the bug with not being able to auto add GPS info into reported graffiti tags for CPC to spray over.

This fix makes the app usable again. Wish other city departments would get on board with in app reporting with photos, text and GPS reporting of shopping carts, broken sidewalks, abandoned vehicles, litter, code enforcement, homeless encampments, etc.

## Frequently asked questions about San Jose Clean

### What types of issues can I report with San Jose Clean?

San Jose Clean allows you to report various city issues, such as graffiti. The app is designed to facilitate reporting for services managed by the City of San Jose.

### How does San Jose Clean ensure my reports reach the right department?

When you submit a report with a photo and GPS location, San Jose Clean automatically routes your request to the appropriate city department for handling.

### Can I track the progress of my reported issues with San Jose Clean?

Yes, you can opt in to receive notifications through San Jose Clean. You will be informed when the reported issue has been addressed and resolved.

### What devices are compatible with San Jose Clean?

San Jose Clean is available for iPhone and iPod devices. It is designed to function on these Apple mobile platforms.

### How often is San Jose Clean updated?

The app was last updated on May 17, 2024, with version 3.8. This indicates a commitment to ongoing maintenance and improvements.

### What is the age rating for San Jose Clean?

San Jose Clean has an age rating of 4+, making it suitable for a wide range of users. This suggests content is generally appropriate for young children.

### What do users like most about San Jose Clean?

Based on its 4.0-star rating from 8 reviews, users likely appreciate the ease of reporting city issues and receiving updates. The app's utility in connecting residents with city services is a key benefit.

### Is San Jose Clean available in other cities?

San Jose Clean is specifically designed for the City of San Jose. Its functionality is tied to the city's government departments and services.

## Version history (last 5 releases)

### 3.8 — 2024-05-17

3.8 fixes upload issues reported by users.

### 3.7 — 2024-03-04

Stability release.

### 3.6 — 2021-05-12

Updated Council
Stability Release

### 3.5 — 2017-03-08

This app has been updated by Apple to display the Apple Watch app icon.

system and content update

### 3.4 — 2016-10-11

Number updated and system update

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All apps by App-Order, LLC: https://appshunter.io/developer/600153997

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*