About
Easily report city issues like potholes, graffiti, or broken parking meters directly from your phone. Submit requests with location, photos, and descriptions for prompt review and resolution by city staff.
What's New in San Rafael
6.3.1
March 14, 2026
- This update introduces smarter category suggestions powered by AI, improved search functionality, and in-app update prompts for a smoother experience.
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FAQ
What types of issues can I report with San Rafael?
You can report various city issues including potholes, illegal dumping, graffiti, broken parking meters, and problems at parks. The app allows for detailed descriptions and photo uploads to assist the city team.
How quickly will my San Rafael service request be addressed?
The San Rafael team reviews requests Monday through Friday from 8:30 am to 5:00 pm. While the app facilitates reporting, resolution times depend on the nature of the issue and city resources.
Is San Rafael available on Android devices?
Currently, the San Rafael app is listed as supported on iPhone devices. Information regarding Android availability is not provided in the app's current data.
What is the age rating for San Rafael?
The app has an age rating of 12+, suggesting it is suitable for users aged 12 and older. This rating is based on general content appropriateness.
How often is San Rafael updated?
The app was last updated on March 14, 2026, indicating a recent update. Frequent updates suggest ongoing development and support for the application.
Does San Rafael have ads?
No, San Rafael does not contain advertisements. The app is free to use and does not display any in-app ads.
What should I do for urgent issues in San Rafael?
For issues requiring immediate attention that are not emergencies, please call (415) 485-3000. The service request system is monitored during business hours and is not for emergency situations.
What is the user sentiment for San Rafael based on ratings?
San Rafael has received a perfect 5.0-star rating from 2 reviews. This indicates a highly positive user reception based on the available feedback.
