# Sanadak - UAE

> UAE financial and insurance consumer complaint resolution platform. (iPhone/iPad app by The Central Bank of The UAE.)

- Source: https://appshunter.io/ios/app/sanadak-uae/id6480274912 (this page in markdown: same URL + `.md`)
- Developer: [The Central Bank of The UAE](https://appshunter.io/developer/1545330649)
- Category: Business
- Price: Free
- Rating: 1.00/5 from 2 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 18 MB
- Languages: American English
- Released: 2024-05-01
- Data updated: 2026-07-08
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/sanadak-uae/id6480274912/reviews.md

## What is Sanadak?

مرحبا بك في تطبيق سندك، منصة الأمان المالي والتأمين الرائدة في منطقة الشرق الأوسط وشمال أفريقيا، والتي تضع معايير جديدة لحل شكاوى المستهلكين في القطاع المالي لدولة الإمارات العربية المتحدة.
لماذا سندك؟ تم تصميم سندك لتحويل طريقة التعامل مع الشكاوى في مجالي المال والتأمين في الإمارات. بالتزامنا نحو التميز، وعمليات الحل الواضحة والفعالة، والشفافية، نهدف إلى استعادة وحماية الثقة في الخدمات المالية بالإمارات.
ما نقدمه:
- تغطية واسعة: يغطي تطبيق سندك مجموعة شاملة من المنتجات والخدمات المالية والتأمينية. سواء كان النزاع حول حسابات بنكية، بطاقات ائتمان، قروض شخصية، أنواع مختلفة من التأمين (الصحي، السيارة، العقار، العام، البحري، الحياة والاستثمار)، أو قضايا التعويض، فإن سندك هنا للمساعدة.
- تسجيل الدخول بواسطة:UAE Pass ادخل إلى خدماتنا بسهولة مع .UAE Pass قم بتقديم الشكاوى، تتبع حالتها، أرسل المعلومات الضرورية، وقدم الطعون بكل سهولة وأمان.
-  عملية شفافة: كن على اطلاع دائم بعمليات حل الشكاوى الواضحة والفعالة والشفافة. هدفنا الأسمى هو حماية الثقة في القطاع المالي للإمارات من خلال خدمة مثالية.
الميزات:
- تقديم شكاوى حول منتجات وخدمات مالية وتأمينية مختلفة.
-  تتبع حالة شكواك في الوقت الفعلي.
- تقديم معلومات ووثائق إضافية بسهولة من خلال التطبيق.
- تقديم طعون للشكاوى إذا لزم الأمر.
- الوصول إلى الخدمات بأمان مع تسجيل دخول موحد من خلال.UAE Pass - الوصول إلى الخدمات بأمان مع تسجيل دخول موحد من خلال UAE Pass.


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Welcome to the Sanadak app, the pioneering financial and insurance ombudsman platform in the MENA region, setting new standards for consumer complaint resolution in the financial sector of the United Arab Emirates (UAE).

Why Sanadak? Sanadak is designed to transform the way complaints in the financial and insurance domains are handled in the UAE. With a commitment to excellence, clear and effective resolution processes, and transparency, we aim to restore and safeguard trust in the UAE's financial services.

What We Offer:
- Wide Coverage: Sanadak covers a comprehensive range of financial and insurance products and services. Whether it's a dispute about bank accounts, credit cards, personal loans, various insurances (health, car, property, general, marine, life & investment), or compensation issues, Sanadak is here to assist.
- Unified Login with UAE Pass: Access our services seamlessly with UAE Pass. Lodge complaints, track their status, submit necessary information, and lodge appeals easily and securely.
- Transparent Process: Stay updated with clear, effective, and transparent complaint resolution processes. Our ultimate goal is to safeguard trust in the UAE’s financial sector through exemplary service.

Features:
- Submit complaints about various financial and insurance products and services.
- Track the status of your complaints in real-time.
- Submit additional information and documents easily through the app.
- Submit appeals to complaints if needed.
- Access services securely with a unified login through UAE Pass.

## Key features

- Submit financial and insurance complaints
- Track complaint status in real-time
- Submit additional documents
- File appeals for complaints
- Secure login via UAE Pass

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/sanadak-uae/id6480274912/reviews.md

### 1/5 — لايوجد نزاهه

*2024-09-25*

لايوجد نزاهه الظلم واضح وصريح ولا يستطيعون انصافك.

## Frequently asked questions about Sanadak

### What types of financial and insurance products does Sanadak cover?

Sanadak covers a wide range of products including bank accounts, credit cards, personal loans, and various insurances like health, car, property, general, marine, life, and investment. It also handles compensation issues.

### How can I log in to Sanadak?

You can access Sanadak's services seamlessly using your UAE Pass for a unified and secure login experience. This allows you to lodge complaints, track their status, and submit necessary information.

### Is Sanadak available on Android devices?

Based on the provided data, Sanadak is currently supported on iPhone and iPod devices. Information regarding Android compatibility is not available.

### How often is Sanadak updated?

The app was last updated on October 27, 2025, indicating a recent update. The release date was May 1, 2024, suggesting a development cycle that aims for regular improvements.

### What is the user rating for Sanadak?

Sanadak has a rating of 1.0 stars based on 2 ratings. This indicates a very low user satisfaction score from the available feedback.

### Does Sanadak have ads?

No, Sanadak does not contain advertisements. The app is free to use and does not feature any in-app ads.

### What is the age rating for Sanadak?

Sanadak has an age rating of 4+, making it suitable for users of all ages. This suggests that the content and functionality are appropriate for a broad audience.

### Can I appeal a complaint through Sanadak?

Yes, if you are not satisfied with the resolution of your complaint, Sanadak allows you to submit appeals directly through the app. This ensures you have recourse if needed.

## Version history (last 5 releases)

### 1.4.5 — 2025-10-27

Bug fixes and improvement

### 1.4.4 — 2024-06-08

Bug fixes and improvement

### 1.3 — 2024-05-02

Bug fix and improvements

### 1.2 — 2024-04-09

Fixes and improvements on authentication process

### 1.0 — 2024-04-05

No release notes.

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## More apps by The Central Bank of The UAE

- [Central Bank of the UAE](https://appshunter.io/ios/app/central-bank-of-the-uae/id782930889)

All apps by The Central Bank of The UAE: https://appshunter.io/developer/1545330649

## Related topics

[sanadak](https://appshunter.io/ios/topics/sanadak)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-08.*