# SanadJo –سند

> Official digital gateway for Jordanian government services and digital identity. (iPhone/iPad app by Jordan eGovernment.)

- Source: https://appshunter.io/ios/app/sanadjo/id1487779718 (this page in markdown: same URL + `.md`)
- Developer: [Jordan eGovernment](https://appshunter.io/developer/1087511442)
- Category: Business
- Price: Free
- Rating: 4.80/5 from 9,549 App Store ratings · 220 written reviews indexed
- Age rating: 9+
- Requires: iOS 15.0 · 221 MB
- Languages: Arabic, American English
- Released: 2020-01-28
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/sanadjo/id1487779718/reviews.md

## What is SanadJo?

Sanad is the official digital gateway for government services and digital identity in Jordan. By activating your digital identity, you can securely access your government-issued digital documents, apply for government services, review personal records, digitally sign documents, pay bills, and benefit from many additional features.

Sanad is designed and developed with the highest standards of security and data privacy. To ensure your protection, please keep your account credentials, mobile number, email address, and personal information secure and inaccessible to others.

## Key features

- Digital identity activation
- Access government documents
- Apply for government services
- Digitally sign documents
- Pay bills
- Review personal records

## What do users think of SanadJo?

Overall sentiment: negative

**Pros**

- 👍 Great app and service
- 👍 User-friendly and easy to use
- 👍 Helpful and cooperative staff
- 👍 Useful for people living abroad
- 👍 Digitalization of government services

**Cons**

- 🐛 Frequent crashes and errors
- 🐛 Registration and login issues
- 🐛 Unreliable app performance
- 🐛 Limited functionality for non-Jordanians
- 🐛 Outdated iOS support

**Commonly reported bugs**

- Unable to update phone number
- Facial recognition software not working properly
- Frequent freezing and loading issues
- Incompatibility with older iOS versions

**Most requested features**

- Add support for more languages
- Improve password reset and account recovery
- Implement better memory management and user recognition
- Provide more services and integration for expatriates

## Recent user reviews (10 of 220)

All indexed reviews: https://appshunter.io/ios/app/sanadjo/id1487779718/reviews.md

### 1/5 — Issue

*2026-08-24, version 7.2.13*

There is a bug where I need to verify the email to use a service, but it keeps telling me the email
Is already registered

### 5/5 — 5

*2026-08-23, version 7.2.13*

100

### 5/5 — الكرك

*2026-08-23, version 7.2.13*

القطرانه

### 5/5 — Made my life easy

*2026-08-21, version 7.2.13*

Very easy and fast service

### 5/5 — ممتاز

*2026-08-21, version 7.2.13*

ممتاز

### 5/5 — تطبيق رائع

*2026-08-21, version 7.2.13*

خدمات مميزة وتطبيق رائع وسهل للإستخدام خصوصية موثوقيه عالية

### 5/5 — خدمات حكومية سهلة!

*2026-08-19, version 7.2.13*

كل شيء رائع وحقا جزاكم الله خير على تحويل كابوس انجاز المعاملات الحكومية إلى واقع سهل وجميل وميسّر🌷

### 5/5 — جرش

*2026-08-18, version 7.2.13*

اكرم

### 1/5 — يجب تطويره

*2026-08-16, version 7.2.12*

يعقد الأمور وغير واضح وغير متطور

### 5/5 — عمان

*2026-08-12, version 7.2.12*

اب

## Frequently asked questions about SanadJo

### What is SanadJo – سند?

SanadJo – سند is the official digital gateway for government services and digital identity in Jordan. It allows users to securely access government-issued digital documents, apply for services, and manage personal records.

### What are the key features of SanadJo – سند?

Key features include activating your digital identity, securely accessing government documents, applying for services, digitally signing documents, paying bills, and reviewing personal records.

### Is SanadJo – سند free to use?

Based on the provided information, the app is free to use. There are no mentions of subscription fees or in-app purchases.

### How does SanadJo – سند ensure security and privacy?

The app is designed and developed with the highest standards of security and data privacy. Users are advised to keep their account credentials and personal information secure.

### Who is the target audience for SanadJo – سند?

The app is intended for residents of Jordan who need to access government services and manage their digital identity. It simplifies interactions with government entities.

## Version history (last 5 releases)

### 7.2.13 — 2026-08-16

Passport Image Quality — A new ICAO validation layer ensures your passport photos meet international standards for a smoother, more reliable submission experience.
Ajyal Services for Non-Jordanians — Non-Jordanian users can now access Ajyal-related services through the app.
Military Service Completion Certificate — Apply for and obtain your Military Service Completion Certificate directly from the app.
Property Disclosure — View and request a full disclosure of your registered properties through the Department of Lands and Survey.
Property Ownership Certificate — Request a certificate confirming you have no registered properties, now available directly through the app.
Property Registration Statement for Power of Attorney and Guarantees — Request a property registration statement for power of attorney and guarantees purposes through the Department of Lands and Survey.
Favorite Services Widget — Entity icons now appear in the Favorite Services widget instead of the default service icon for a clearer, more recognizable experience.
Digital Signature — Save for Future Use — You can now save your signature for future use, making the signing experience faster and more convenient.
E-Gates — Enhanced logic for a smoother and more reliable e-gate experience.
UNHCR Document — The UNHCR document is now available as a digital document within the app.
Announcements Banner — Stay informed with the new announcements banner, keeping you up to date with the latest news and updates.
UI Improvements & Bug Fixes — We've polished the interface and squashed a few bugs to keep things running smoothly.

### 7.2.12 — 2026-08-11

Passport Image Quality — A new ICAO validation layer ensures your passport photos meet international standards for a smoother, more reliable submission experience.
Ajyal Services for Non-Jordanians — Non-Jordanian users can now access Ajyal-related services through the app.
Military Service Completion Certificate — Apply for and obtain your Military Service Completion Certificate directly from the app.
Property Disclosure — View and request a full disclosure of your registered properties through the Department of Lands and Survey.
Property Ownership Certificate — Request a certificate confirming you have no registered properties, now available directly through the app.
Property Registration Statement for Power of Attorney and Guarantees — Request a property registration statement for power of attorney and guarantees purposes through the Department of Lands and Survey.
Favorite Services Widget — Entity icons now appear in the Favorite Services widget instead of the default service icon for a clearer, more recognizable experience.
Digital Signature — Save for Future Use — You can now save your signature for future use, making the signing experience faster and more convenient.
E-Gates — Enhanced logic for a smoother and more reliable e-gate experience.
UNHCR Document — The UNHCR document is now available as a digital document within the app.
Announcements Banner — Stay informed with the new announcements banner, keeping you up to date with the latest news and updates.
UI Improvements & Bug Fixes — We've polished the interface and squashed a few bugs to keep things running smoothly.

### 7.2.11 — 2026-08-05

Passport Image Quality — A new ICAO validation layer ensures your passport photos meet international standards for a smoother, more reliable submission experience.
Ajyal Services for Non-Jordanians — Non-Jordanian users can now access Ajyal-related services through the app.
Military Service Completion Certificate — Apply for and obtain your Military Service Completion Certificate directly from the app.
Property Disclosure — View and request a full disclosure of your registered properties through the Department of Lands and Survey.
Property Ownership Certificate — Request a certificate confirming you have no registered properties, now available directly through the app.
Property Registration Statement for Power of Attorney and Guarantees — Request a property registration statement for power of attorney and guarantees purposes through the Department of Lands and Survey.
Favorite Services Widget — Entity icons now appear in the Favorite Services widget instead of the default service icon for a clearer, more recognizable experience.
Digital Signature — Save for Future Use — You can now save your signature for future use, making the signing experience faster and more convenient.
E-Gates — Enhanced logic for a smoother and more reliable e-gate experience.
UNHCR Document — The UNHCR document is now available as a digital document within the app.
Announcements Banner — Stay informed with the new announcements banner, keeping you up to date with the latest news and updates.
UI Improvements & Bug Fixes — We've polished the interface and squashed a few bugs to keep things running smoothly.

### 7.2.10 — 2026-08-04

Passport Image Quality — A new ICAO validation layer ensures your passport photos meet international standards for a smoother, more reliable submission experience.
Ajyal Services for Non-Jordanians — Non-Jordanian users can now access Ajyal-related services through the app.
Military Service Completion Certificate — Apply for and obtain your Military Service Completion Certificate directly from the app.
Property Disclosure — View and request a full disclosure of your registered properties through the Department of Lands and Survey.
Property Ownership Certificate — Request a certificate confirming you have no registered properties, now available directly through the app.
Property Registration Statement for Power of Attorney and Guarantees — Request a property registration statement for power of attorney and guarantees purposes through the Department of Lands and Survey.
Favorite Services Widget — Entity icons now appear in the Favorite Services widget instead of the default service icon for a clearer, more recognizable experience.
Digital Signature — Save for Future Use — You can now save your signature for future use, making the signing experience faster and more convenient.
E-Gates — Enhanced logic for a smoother and more reliable e-gate experience.
UNHCR Document — The UNHCR document is now available as a digital document within the app.
Announcements Banner — Stay informed with the new announcements banner, keeping you up to date with the latest news and updates.
UI Improvements & Bug Fixes — We've polished the interface and squashed a few bugs to keep things running smoothly.

### 7.2.9 — 2026-07-29

Passport Image Quality — A new ICAO validation layer ensures your passport photos meet international standards for a smoother, more reliable submission experience.
Ajyal Services for Non-Jordanians — Non-Jordanian users can now access Ajyal-related services through the app.
Military Service Completion Certificate — Apply for and obtain your Military Service Completion Certificate directly from the app.
Property Disclosure — View and request a full disclosure of your registered properties through the Department of Lands and Survey.
Property Ownership Certificate — Request a certificate confirming you have no registered properties, now available directly through the app.
Property Registration Statement for Power of Attorney and Guarantees — Request a property registration statement for power of attorney and guarantees purposes through the Department of Lands and Survey.
Favorite Services Widget — Entity icons now appear in the Favorite Services widget instead of the default service icon for a clearer, more recognizable experience.
Digital Signature — Save for Future Use — You can now save your signature for future use, making the signing experience faster and more convenient.
E-Gates — Enhanced logic for a smoother and more reliable e-gate experience.
UNHCR Document — The UNHCR document is now available as a digital document within the app.
Announcements Banner — Stay informed with the new announcements banner, keeping you up to date with the latest news and updates.
UI Improvements & Bug Fixes — We've polished the interface and squashed a few bugs to keep things running smoothly.

## Apps similar to SanadJo

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [MOL-Ma'ak \| وزارة العمل-معاك](https://appshunter.io/ios/app/mol-maak/id6444308270) | 2.1 (7) | Free | Business |

## More apps by Jordan eGovernment

- [دائرة الإفتاء](https://appshunter.io/ios/app/id864800275)
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- [النافذة لخدمات البلديات](https://appshunter.io/ios/app/id1260927428)
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All apps by Jordan eGovernment: https://appshunter.io/developer/1087511442

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*