# sanag AI — user reviews

> 21 indexed App Store user reviews of sanag AI by 深圳市极听纪元科技有限公司, rated 2.80/5 from 23 ratings.

- Source: https://appshunter.io/ios/app/sanag-ai/id6444365473/reviews
- App overview in markdown: https://appshunter.io/ios/app/sanag-ai/id6444365473.md
- Rating breakdown: 5★ 10 · 4★ 0 · 3★ 0 · 2★ 2 · 1★ 11

## Newest reviews (4 of 21)

### 1/5 — not supporting z50s pro

*2024-01-26, version 1.12.8*

not supporting z50s pro.  Error message: unconssed to the device.

### 1/5 — App just opens and crashes

*2023-10-30*

I want to be able to use the app for my new earbuds

### 1/5 — Not able to register with Canadian phone number

*2023-04-21*

App is not working for Canada! Area code 1 won’t work for sending verification code to log in! Don’t even have other way to log in!

### 1/5 — Messages - I don’t get a notification

*2023-03-20*

Hello, every time I try to send a code to myself so I can work my speaker it does not send anything to my messages. This app does not work.

## Most critical reviews (10 lowest-rated)

### 1/5 — Next to useless

*2026-07-23, version 3.0.3*

Earphones are good but the app is extremely poor

### 1/5 — Stopped working after two uses. Tried everything online and still my headphones don’t work

*2026-07-16*

Stopped working after two uses. Tried everything online and still my headphones don’t work. Really is a shame because the headphones were working fine earlier.

### 1/5 — 经常性误触

*2026-04-25, version 2.1.0*

误触很严重

### 1/5 — Horrible

*2026-03-09*

I tried six times to log in. Then send you a six digit code to log on. Every time I tried the code it said it was wrong. Stay away from this product.

### 1/5 — 毫無用處的app

*2025-09-13*

買不到2個月，下一次水游泳就壞了！這個app完全無法處理任何問題，也不能韌體更新，連進去只能設定音效模式…….客服形同虛設，根本不會回，超級無敵廢的…….買了這產品是個錯誤，浪費一堆時間在自己想辦法找解決方式

### 1/5 — The headphones never worked

*2025-07-02*

The app does not work either

### 1/5 — Pure garbage

*2025-05-10*

Does not work . Do not d/l

### 1/5 — Bluetooth issue

*2024-12-29, version 1.16.1*

The app states I need to make sure Bluetooth is turned on - it is but the app won’t connect to my device.

### 1/5 — Simply doesn’t work.

*2024-12-11*

Will not connect with my device. I followed all instructions properly. Had to reboot just to get app to send me a log-in code.

### 1/5 — My headphones are now useless, will not buy from this company again

*2024-04-18*

I had to download this app to use my headset, only for the app to be completely USELESS. Sorry to anyone who’s wasted their money through this company, I connected them to my phone and through the app and they just simply will not work, the “support” on the app is an absolute joke as well.

**Developer response:** We are very sorry for the unpleasant experience. Please send the specific issues to aiappgroup@sanag.cn, and we will continue to assist you.

## Most praised reviews (7 highest-rated)

### 5/5 — Fixed

*2025-07-22, version 1.22.1*

Previously gave a poor review due to app not detecting headphones. Works perfectly now and I’m impressed with the functionality.

### 5/5 — 不错

*2025-07-14*

很不错使用起来很方便，而且里面的东西都挺不错的

### 5/5 — Ai好用

*2023-09-08*

Ai蛮好用的，我一直用它来写代码制作图片

### 3/5 — Not that great

*2023-06-21*

Hard to login into the app

### 3/5 — 程序名修正

*2023-05-13*

建议英文版系统下，名称改为sanag ，中文版系统下改为塞纳，不要名称中文英文混合着

### 2/5 — App needs work

*2024-10-14*

The app works ok ish, but it needs work, specially on the English translation. Also would like to have Fahrenheit in the weather part.

**Developer response:** Thank you very much for your feedback! We have updated to a new version, and we will make adjustments to the temperature unit in future updates. Thank you for your response.

### 2/5 — Not supporting !!!

*2023-07-05, version 1.10.7*

This app not supporting on my Sanag v12s pro. Kindly fix this. Thanks.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*