# Sanchar Saathi — Citizen Centric Services

> Citizen-centric mobile services for subscriber security and awareness. (iPhone/iPad app by Department Of Telecommunications.)

- Source: https://appshunter.io/ios/app/sanchar-saathi/id6739700695 (this page in markdown: same URL + `.md`)
- Developer: [Department Of Telecommunications](https://appshunter.io/developer/1660737948)
- Category: Utilities, Productivity
- Price: Free
- Rating: 4.70/5 from 20,449 App Store ratings · 23 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 61 MB
- Languages: American English
- Released: 2025-01-10
- Data updated: 2026-09-04
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/sanchar-saathi/id6739700695/reviews.md

## What is Sanchar Saathi?

Sanchar Saathi is a citizen centric initiative of the Department of Telecommunications (DoT) to empower mobile subscribers, strengthen their security and increase awareness about citizen centric initiatives of the Government. Sanchar Saathi is available in the form of Mobile App and web portal (www.sancharsaathi.gov.in). Sanchar Saathi provides various citizen centric services as follows: 
1. Chakshu - Report Suspected Fraud Communication
2. Block Your Lost/ Stolen Mobile Handset
3. Know Mobile Connections in Your Name
4. Know genuineness of Your Mobile Handset
5. Report Incoming International Call with Indian Number
6. Trusted Contact Details

## Key features

- Report suspected fraud communication
- Block lost or stolen mobile handsets
- Check mobile connections registered in your name
- Verify mobile handset genuineness
- Report international calls with Indian numbers

## Recent user reviews (10 of 23)

All indexed reviews: https://appshunter.io/ios/app/sanchar-saathi/id6739700695/reviews.md

### 1/5 — Not working

*2026-07-07*

As per the official advertisement about this app like you can report number which is active in your name its closed after report it but  its completely fake no any action take after report i have to report before 12 month ago still number is showing in list to active on my name and also that number is already deactivate from telecom department and also i  have closed my one postpaid connection from telecom team but still in this application showing active also while call on that number so getting a ivr’ The number is not in service “ so i don’t know how they are find that  the number is still active mode so request to all Government team who is handle it kindly improve your service and app data kindly promote only that thing on advertisement which you provide don’t run fake and false advertisement   This is only phone App like other nothing else . Not working as like they promoted .

### 5/5 — Grateful for the Fast and Effective CEIR Service

*2026-06-12*

I sincerely thank the CEIR team, Department of Telecommunications, and Tamil Nadu Police for their prompt action and support. My lost mobile phone was successfully traced and recovered within just 10 days of reporting. The CEIR portal made the process simple, transparent, and effective. I truly appreciate the dedication and coordination of everyone involved in helping me recover my device. Thank you for your excellent service.

### 5/5 — Need TRAI DND like integration

*2026-04-20*

It’s a great app and works good but the reporting takes a huge time and asks too much parameters. There may be a feature like TRAI DND where the user can directly report a fraud communication from the call log itself where it is integrated. In the TRAI DMD App an option for reporting appears right in the call log option when a log a slider in ios.

### 4/5 — Good app could be better

*2026-03-29*

Very intuitive and nice clean interface. Does the job. Acknowledgement comes through SMS, which is assuring. But wish that a better closure and feedback was available. If action on specific cases is not possible legally, at least in aggregate form total number of cases in various stages of action will be better. Right now it feels that our efforts in reporting are going into a black hole. The app itself can show a dashboard with aggregate data. Thanks for the good initiative.

### 5/5 — Tackle Fraud Proactively

*2026-01-20*

For long fraudsters have been conning us and taking advantage of gullible people. This is the best way to ensure that their numbers are hot listed. I take pride in stating that not less than 200 numbers have been reported by me alone. Do your bit and download the app. And keep reporting fraud numbers every time you get a  fraud call or WhatsApp or SMS.

### 5/5 — Useful

*2025-12-31*

Sanchar Saathi is a well-conceived and impactful initiative by the Government of India. The app is intuitive, efficient, and addresses critical concerns such as verification of mobile connections, blocking of lost or stolen devices, and prevention of telecom misuse.

Its streamlined processes, clarity, and prompt updates reflect a strong focus on citizen empowerment and digital security. A practical and trustworthy platform that enhances transparency in the telecom ecosystem. Highly recommended for all mobile users in India.

### 5/5 — Excellent Initiative by the Government of India

*2025-12-30*

I am using this App for the last 4-6 months now and have reported many cases which i or my family has personally gone through. I am reporting cases which include Courier fraud, call from fraud insurance/govt official/ cyber criminal agents hoping that the details provided by me to this app helps and saves many other Indian citizen to falling into the trap of these fraudsters. I would request to all those who are reading this review to help post all scams on this App in order to be in a safe environment

### 3/5 — Option for mobile number

*2025-12-17*

App doesn’t allow to add alternate mobile number on which spam messages is received. I have two sim on same mobile handset. I received spam messages on my second SIM but app allow my primary mobile number only and don’t allow to update my second mobile number. Hence made complaint from my primary mobile number however spam messages was on my second mobile number.

### 5/5 — Good app

*2025-12-15*

It’s a good app however can you make it simpler? It is not easy for my senior citizens to fill in everything. Like my father finds it but difficult.
It is a great way to provide information however it needs to be simpler.
Also a screenshot is being provided for a fraud sms report then why do you need the links of phones numbers mentioned within the sms! The link cannot be typed, if it is clicked for copy-pasting. The mobile opens the link. It kinda looses its purpose on not clicking suspicious links received via email.
Please take action on these as these are valid concerns.
I’m looking forward to improved app.
Thank you!

### 5/5 — Much needed app

*2025-12-09*

This is an important app in the present situation where cyber crimes are more likely to happen. App UI looks little old and takes more inputs which could be hard to submit multiple entries. But considering its purpose, I am ok with it for now. Hope it gets improved and collect inputs like a questionnaire carousel.

## Frequently asked questions about Sanchar Saathi

### What is Sanchar Saathi?

Sanchar Saathi is a citizen-centric initiative by the Department of Telecommunications to empower mobile subscribers with security and awareness. It offers services like reporting fraud, blocking lost phones, and verifying handset authenticity.

### How can Sanchar Saathi help me if my phone is lost or stolen?

Sanchar Saathi allows you to block your lost or stolen mobile handset. This feature helps prevent misuse of your device and associated services.

### Can Sanchar Saathi help me identify fraudulent communications?

Yes, Sanchar Saathi includes a feature called 'Chakshu' which enables you to report suspected fraud communication. This helps in combating scams and phishing attempts.

### How can I check if there are any mobile connections registered in my name using Sanchar Saathi?

Sanchar Saathi provides a service to 'Know Mobile Connections in Your Name'. This feature allows you to check and potentially identify any unauthorized mobile connections registered under your identity.

### Does Sanchar Saathi have ads?

No, Sanchar Saathi does not contain advertisements. It is a free service provided by the Department of Telecommunications.

### What is the age rating for Sanchar Saathi?

Sanchar Saathi has an age rating of 4+. This indicates it is suitable for users of all ages.

### On which devices is Sanchar Saathi available?

Sanchar Saathi is available for iPhone and iPod devices. It is designed to run on these Apple platforms.

### How often is Sanchar Saathi updated?

The latest version of Sanchar Saathi is 1.5.0, and it was last updated on October 7, 2025. This suggests regular updates to improve functionality and security.

## Version history (last 5 releases)

### 1.6.1 — 2026-08-07

- Revamped UI with an improved user experience
- Interactive app walkthrough
- Push notifications for important alerts and updates to users
- Statistics dashboards
- New Trusted Contact Details service
- Keep Yourself Aware section

### 1.6.0 — 2026-07-30

- Revamped UI with an improved user experience
- Interactive app walkthrough
- Push notifications for important alerts and updates to users
- Statistics dashboards
- New Trusted Contact Details Service
- Keep Yourself Aware Section

### 1.5.0 — 2025-10-07

1- Quiz
2- Bug fixes and UI Update

### 1.4.0 — 2025-09-12

1. In App Review Feature
2. Bug fixes and UI updates.
3. Marketing Name while checking IMEI info

### 1.3.3 — 2025-07-30

Minor bug fixes

## More apps by Department Of Telecommunications

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All apps by Department Of Telecommunications: https://appshunter.io/developer/1660737948

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
