# Sanctuary Medicinals — user reviews > 33 indexed App Store user reviews of Sanctuary Medicinals by Sanctuary Medicinals, Inc., rated 3.90/5 from 122 ratings. - Source: https://appshunter.io/ios/app/sanctuary-medicinals/id6450127022/reviews - App overview in markdown: https://appshunter.io/ios/app/sanctuary-medicinals/id6450127022.md - Rating breakdown: 5★ 85 · 4★ 1 · 3★ 1 · 2★ 5 · 1★ 30 ## Newest reviews (10 of 33) ### 3/5 — Needs work still *2026-07-09* With this new update, it is telling me there are no locations near me. Even thou I know that they have two locations with in NH. One is about 40 min away from me. And I go to that one. But with this new update it’s telling me there are no locations. Only in MA and FL. ### 2/5 — Florida No Service? *2026-05-20, version 7.0.0* No service in Florida? ### 2/5 — Needs work *2026-01-09* I keep getting a georestriction saying sanctuary doesn’t provides services in my area but Flordia is a legal state and I have a med card and shop in person all the time so not sure why it would say they don’t provide services in my area when it’s the dispensary I use ### 2/5 — Fix the bug *2025-10-31* Keeps crashing ### 2/5 — Rob *2025-10-11* App really needs help . Half the time I can’t even get app to load . This app really has no purpose I’ve only used it to use points . Everything else like ordering is done with website ### 1/5 — Wouldnt let me sign up *2025-10-04, version 7.0.0* Rejected me for being under 21 when I literally have a medical license ### 2/5 — CAN’T LOG OUT *2025-02-28* It’s nice to see points and stuff on the app but I spent 10 minutes trying to figure out how to log out so I can log into my other account. There’s literally no way to log out…the only option I see is to delete your account. FIX THIS ### 1/5 — Horrid conpany and workers *2025-01-17, version 5.2.0* Horrible company ### 1/5 — App *2024-10-23, version 3.5.0* Can’t right a review because for some reason I can’t even open up the App. ### 1/5 — Sanctuary app *2024-08-22* Appears to be a scam... asks which State I am in, then tells me the Company is not licensed in my State... this is not true! someone should report this app as a scam. App doesn't allow for a 0- rating. ## Most critical reviews (10 lowest-rated) ### 1/5 — MA or FL⁉️ *2026-07-21, version 7.65.1* Where did my app go? I have been using the app and picking up in NH‼️ states only MA & FL can’t get passed it:( ### 1/5 — Geo Restricion Makes App Unusable *2026-06-22* The app is unusable in its current state. I live in Florida, and im located in Florida, however I’m unable to use the app “due to geo restrictions in your area”. Fix this please. I lost out on free stuff because of that and I spend money with the store almost on a daily basis. ### 1/5 — Florida is an applicable state *2026-04-18, version 7.0.0* Saying I cannot access even though I’m in Florida. So frustrating. And is causing you to LOSE customers ### 1/5 — Geo-restriction *2026-04-10, version 7.0.0* I’ve been there and they have good stuff but as others said, I’m in Florida and geo restriction says not available in Florida. Need to fix that! ### 1/5 — App Doesn’t Work *2026-03-07* App says my location doesn’t allow me to use the app, yet medical marijuana is legal in Florida and there is a Sanctuary down the road. They need to fix this app. ### 1/5 — Doesn’t work *2026-03-02, version 7.0.0* Can’t even get into the app. Geo tag location blocked. ### 1/5 — Wtf *2026-02-21, version 7.0.0* Back in the day the app was ok but no trash I can’t get past the geo restrictions please turn that off or just shut the app down ### 1/5 — Worst app I have ever attempted to use *2026-01-24, version 7.0.0* Absolute trash of an app, doesn’t even remotely resemble a useful application. Seriously, why not just put up a 1-900 number. ### 1/5 — Unusable app due to geo location *2026-01-21* The app is totally unusable due to Geo location not working correctly. And the manual override allowing me to choose Florida still has the same results. I just shopped there today or do u thought. Maybe that’s a figment of my imagination from smoking too much weed. ### 1/5 — Not Functional *2026-01-09, version 7.0.0* The app will not open up because it believes there are no medicinal stores where I live in Florida. Which is factually incorrect. ## Most praised reviews (10 highest-rated) ### 5/5 — The only place *2026-08-01* Whether it’s the wonderful staff, quality and selection, or fantastic pricing….its the only place! ### 5/5 — Great staff *2026-07-27* Just want to note that the staff at my store are very informed and understanding. They make a huge difference vs. other stores I’ve been to. Thanks ### 5/5 — Love the storm all employees are good *2026-07-13* Great customer service ### 5/5 — Best place in the world *2026-02-27* They care about their clients! It’s a wonderful place! My preferred dispensary! ### 5/5 — Sanctuary Palatka Fl *2025-11-23* Absolutely Love this app and Love the location in my town. Very friendly atmosphere and comfortable environment. Kenny is great ### 5/5 — New update *2025-10-02* The new update has made the app much smoother. Looks great! ### 5/5 — Much Better Since Update *2025-09-30* Better after the update ### 5/5 — Rewards ? *2025-09-29* Why am I not receiving points when I purchase things? ### 5/5 — Thank You! *2025-03-16* Excellent location! Friendly, efficient service & quality flower. ### 5/5 — Great app *2025-01-09* Easy to place orders and see the deals of the day --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*