# Sangoma Talk — user reviews

> 56 indexed App Store user reviews of Sangoma Talk by Sangoma Technologies Inc., rated 3.20/5 from 89 ratings.

- Source: https://appshunter.io/ios/app/sangoma-talk/id1522533280/reviews
- App overview in markdown: https://appshunter.io/ios/app/sangoma-talk/id1522533280.md
- Rating breakdown: 5★ 32 · 4★ 10 · 3★ 10 · 2★ 14 · 1★ 23

## Newest reviews (14 of 56)

### 4/5 — Quality is great. Please give us dark mode!

*2025-09-16, version 1.0.16*

Please give us dark mode. It’s 2025. Other than that, everything is perfect.

### 4/5 — It’s better now but still needs Apple Watch!

*2025-07-19, version 1.0.16*

This app is OK, it's been a challenge to use, but it is what my company said I need to use for when I'm working from home and is way better than trying to remember to forward/unforward my office to my cell directly, not able to see who is calling, and unable control remotely. So it gets five stars for being a very useful tool, but only three stars for ease of use so that's why I gave it four stars.

I had to delete and reinstall several times over the last 10 months to fix various issues including it not ringing, I would have to be looking at the phone to see it, but the last install is working good so far (June 2025). So if you're having any issues at all, that is the very first thing I suggest. Plan ahead because your IT will have to send you a new invitation each time, it won't automatically sync up with your office phone. 

The default ring is very quiet, about 50% of my phone ringer volume. I found the place to change the ringtone to one that is more prominent and easier to notice but is still too quiet. I wish the developer would add adjustment of the volume of the ringtone. 

I also wish the developer would have this for the Apple Watch because as others have said, all I get is a missed call notification on my watch. Totally negates the point of me paying extra for a watch with independent cellular so I don't have to carry around my half pound phone to every room in the house or out to the yard. 

The DND works fine. It also turns my office phone on DND and vice versa. Otherwise, work calls will ring through even if I have the app off, which is OK because I don't always remember to turn the app on when I'm working from home. 

The app settings are not intuitive at all, but if you click around eventually you'll find stuff, like making favorites and giving them their own little pictures. 

Just FYI I did not allow it to see my contacts on my phone because I like to have work/home life separation. Same reason I use a dedicated app just for work email. I don't know if adding your contacts means they'll start ringing through this app, but I would not want that.

Cheers to the developer of this app. It is obvious you are working hard on it and fixing the bugs and I thank you for a very useful tool that allows me to work from home while I take care of my elderly mother.

### 2/5 — Please make Apple Watch app

*2025-07-14, version 1.0.16*

I constantly get work calls that go unanswered because my watch only notifies me of a missed call. That is insane. Please make a companion Apple Watch app so I can see when I’m getting a work call.

### 5/5 — Amazing

*2025-05-15, version 1.0.16*

I’m never away from my desk

### 5/5 — Great app

*2025-05-12, version 1.0.16*

Works wonderfully. Great audio. Has transformed the way business is being done.

### 5/5 — Great App!

*2025-05-07, version 1.0.16*

This application has become, my day to day business phone system.

### 5/5 — Sangoma Talk

*2025-05-07, version 1.0.16*

Great soft-phone solution

### 5/5 — Great app!

*2025-05-06, version 1.0.16*

I love that I’m able to make a call to anyone - regardless of whether I’m at my desk or in the car - and for my work caller ID to be displayed instead of my personal cellphone. It’s nice to be able to separate work and home life!

### 5/5 — Great app

*2025-05-06, version 1.0.16*

Crest compliment to Sangoma UC platforms.

### 2/5 — Needs some TOC

*2024-12-02, version 1.0.16*

This app really needs some TLC to make it better. Lots of bugs and glitches

### 2/5 — Unreliable

*2024-10-30, version 1.0.16*

Super buggy and unreliable when it’s about receiving sms’s. Ticket been open for more than 10 days and still nobody from Sangoma read it. Check the forums and will see how many ppl are having the same issues.

### 2/5 — Frustrating

*2024-07-18, version 1.0.14*

Theres a mute button now that keeps getting pressed when holding the phone to my face.

### 3/5 — Update please please please

*2024-05-31, version 1.0.14*

My biggest complaint is that the calls i get for work show up in my regular phone I’ve mistakenly dialed patient’s phone numbers and had to hang up quickly before patients think their PHI has been given out to people. Please please please fix this.

Other than that the app is really simple and easy to use

### 4/5 — It has finally improved…

*2024-05-23, version 1.0.14*

This app was bad for a long time. So bad that I deleted the app and gave up on it. I had to recently reinstall it as I would be traveling without my laptop and I was pleasantly surprised. A lot of the issues it once had seem to be resolved. I gave a 4 star because It’s still early days in the evaluation, but so far so good.

## Most critical reviews (10 lowest-rated)

### 1/5 — horrible app, essentially never works.

*2026-05-18, version 1.0.18*

This app is total bs. Over half of the time it does not ring and calls do not come through, which is the mainly problem being this is the apps main job. Absolutely DO NOT get this app if you need some thats worth it.

### 1/5 — Go with Clearly Anywhere

*2026-01-14, version 1.0.16*

Poor out of the box configuration for end users; Clearly’s implementation is much better

### 1/5 — SMS not reliable at all

*2025-10-14, version 1.0.16*

This product is not ready for the market. I feel like beta tester. You cannot use this in production systems.

### 1/5 — Awful and buggy

*2025-04-17, version 1.0.16*

Even when I have DND on, calls are still coming through to my personal cell phone outside of work hours. I’ve been deleting the app and redownloading every shift, it’s ridiculous. This thing is useless

### 1/5 — Not Working

*2025-04-04, version 1.0.16*

The app will only alert me that a call is coming in while I have the app open on my screen, if I log in, but then scroll to another app, it will not alert me of a call coming in. This is a huge problem since we use this for our remote employees. PLEASE fix this.

### 1/5 — Terrible

*2025-01-27, version 1.0.16*

I deleted the app and it won’t let me back in with the correct username and password. I have a link emailed to me and the link shows nothing, doesn’t open anything.

### 1/5 — Please update

*2024-04-09, version 1.0.14*

No longer working with AirPod pros.

### 1/5 — Look at other options

*2023-12-27, version 1.0.13*

The app is no good.  It doesn’t work much of the time and i can’t afford to keep missing important calls. 

Star2Star and Sangoma are in my opinion the lowest of the low quality voip services.  Wish we knew this before installing.  

Wasted a lot of time and money on this. 
Looking forward to getting off this train wreck. 

Hope others don’t get roped into this like I did.

### 1/5 — Can’t receive calls unless app is open

*2023-03-07*

This used to work on earlier iOS version. Currently on 16.3.1 and can’t receive calls unless the app is open. This renders the app pointless. Tried removing app and resetting digital phone. Same result. Is there something we can do to get this working as intended?

### 1/5 — Absolutely worthless

*2023-02-07, version 1.0.9*

This app is completely useless for me. It maybe works 10% of the time which has caused huge issues with my job. I would drop this service in a heartbeat if it were up to me. It’s infuriatingly unreliable.

## Most praised reviews (10 highest-rated)

### 5/5 — Dark mode icon

*2025-11-12, version 1.0.16*

Would love to see an update to support dark mode icons. The app sticks out like a sore thumb on my Home Screen. Other than that great app.

### 5/5 — Smooth Operator

*2025-06-04, version 1.0.16*

Works perfectly and consistently!

### 5/5 — Works as intended

*2025-06-02, version 1.0.16*

Great way to make calls from your mobile and still track work related calls on our business phone system

### 5/5 — Office phone on mobile

*2025-06-02, version 1.0.16*

Works great when I’m on the road and away from my desk when I want to make business related calls.  Lets me use my desk number instead of my mobile.

### 5/5 — Robust business phone system

*2025-05-30, version 1.0.16*

Sangoma Talk has been a dependable tool for staying connected with my team while working remotely. The app allows me to make and receive calls using my business extension, ensuring I never miss important communications.

### 5/5 — Easy to use

*2025-05-30, version 1.0.16*

Nice, simple interface with reliable audio quality. Highly recommend!

### 5/5 — Great audio

*2025-05-30, version 1.0.16*

Sangoma Talk app provides great call quality. Very easy to use with a nice, clean interface.

### 5/5 — Great for work calls on the go

*2025-05-30, version 1.0.16*

Highly recommended for all remote/hybrid workers and who are always on the move.

### 5/5 — Works Great, Amazing call quality

*2025-05-21, version 1.0.16*

Been using the Sangoma Talk App since it came out. Call Quality and ease of use are awesome. Keep it up.

### 5/5 — Great with Teamhub

*2025-05-15, version 1.0.16*

Between this app and Teamhub you can work from anywhere, very handy.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-08.*
