# Sanlam Reality — user reviews

> 14 indexed App Store user reviews of Sanlam Reality by Sanlam Life Insurance Limited.

- Source: https://appshunter.io/ios/app/sanlam-reality/id1303079348/reviews
- App overview in markdown: https://appshunter.io/ios/app/sanlam-reality/id1303079348.md

## Newest reviews (2 of 14)

### 1/5 — Payment Issues

*2019-02-17, version 1.0.0*

Very excited at out this app and the convenience it would add to Sanlam Reality, only problem is it seems there are a few bugs. Can’t seem to pay for movies I want to book!

### 1/5 — Can’t login

*2019-02-12, version 1.0.0*

I’m so excited about this app, but I can’t login- please help

## Most critical reviews (10 lowest-rated)

### 1/5 — The app is dissapointing

*2025-01-09, version 1.2.8*

Not all benefits appear on this app infact only 3 of the 15

### 1/5 — Movie age restriction is not showing

*2023-12-09, version 1.2.4*

The movie age restriction is not showing which makes it difficult to know if a movie is suitable for younger viewers or not. Please fix this

### 1/5 — Needs Major update

*2023-10-27, version 1.2.4*

Sanlam your 2008 app needs major updates please I love the benefits but your wasting your potential and the growth of the company by not having innovative solutions and features this is basic we moving in a more technological age please revise your idea for this app

### 1/5 — R300 disappointment

*2023-08-03, version 1.2.4*

Maybe consider Vitality instead this is really a R300 mistake that gives you movie discounts, show max for 5 x months. This app never works and if you really want to use anything here you still have to use the web interface.

### 1/5 — Doesn’t work

*2023-07-13, version 1.2.4*

Absolutely useless app. I hope the website is better.

### 1/5 — Personal assistant

*2021-11-11, version 1.2.1*

This section doesn’t allow read receipt of messages( sent or received). You are unable to identify whom you are speaking to when sending messages in the app. notifications don’t work despite being adjusted under settings on my phone  to be allowed to deliver at any time, it still doesn’t . So messages are at times missed unless you physically have the app open. 
Developers can do better here.

### 1/5 — Poor

*2021-05-26, version 1.1.1*

This app is a very poor representation of the Sanlam Reality product. Had I seen the App first, I certainly would not have taken up the product

### 1/5 — Still pretty useless

*2019-12-10, version 1.1.0*

For some reason I can’t understand, the app only gives access to a few of the benefits instead of being able to access and work on ALL of them without having to go into the Sanlam full website. Examples are:
1. You can’t enter your participation in an event via the app.
2. You can’t do a latest valuation of your vehicle via the app 

Come on developers, unless the app does everything you can do on the website, it remains useless.

### 1/5 — Disappointed!

*2019-05-05, version 1.0.6*

Works great except that after booking my movie, I wasn’t sent my reference code. Which meant R130 down the drain.

### 1/5 — Useless App

*2019-03-29, version 1.0.5*

Movie feature never works , either nothing you click on has any effect, or if u get to selecting a movie payment details always fail

## Most praised reviews (2 highest-rated)

### 2/5 — Review for Sanlam Reality App

*2025-07-30, version 1.2.8*

The app needs major work. It feels outdated and disconnected, especially when compared to the newer, more polished Sanlam Portfolio app. In my opinion, Sanlam should consider retiring this app entirely and integrating Reality into the Portfolio app. A single, unified experience would be far more user-friendly and aligned with modern expectations.

### 2/5 — Not happy

*2024-12-26, version 1.2.8*

This app hardly works. It never allows you to book any movies seamlessly. What is the point of having an app if you have to call them to book a movie!?

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*
