# SANNCE HOME — user reviews > 41 indexed App Store user reviews of SANNCE HOME by Shenzhen Kean Digital co., LTD., rated 4.70/5 from 1,750 ratings. - Source: https://appshunter.io/ios/app/sannce-home/id1487784102/reviews - App overview in markdown: https://appshunter.io/ios/app/sannce-home/id1487784102.md - Rating breakdown: 5★ 1,504 · 4★ 130 · 3★ 57 · 2★ 17 · 1★ 42 ## What do users think of SANNCE HOME? Overall sentiment: neutral **Pros** - 🚀 Fast playback - 👍 Easy to install and set up - 🔒 Good security - 👍 Great picture quality **Cons** - 🐛 Notifications not working - 🐛 Playback issues (jumps in time, can't scroll) - 🐛 Connectivity problems (offline, can't view remotely) - 🐛 Frequent crashes and reboots needed **Commonly reported bugs** - Notifications not working after iOS updates - Inability to view cameras remotely - Playback issues (jumping, unable to scroll) **Most requested features** - Fast forward option for playback - Motion detection with different color indicators - Smart TV app support - Improved remote access and reliability ## Newest reviews (16 of 41) ### 4/5 — Effacer notifications *2024-09-29, version 1.4.0* Avec cette nouvelle version , effacer les notifications devient pénible !!! ### 3/5 — Annoyed *2024-05-26, version 1.3.0* Have been pleased with this app and system but every time the iOS updates notifications stop working for it. Haven’t found a way to fix this and everything seems be to the app itself cause everything is on and a full reset has been performed on both the phone and the dvr and badges still don’t show up. Please update this so it will work again. ### 2/5 — Suddenly unusable *2024-05-16, version 1.3.0* This used to be a decent app. Recently however, push notifications have suddenly stopped coming through on my phone -only for this app. I have verified that this is not an issue with the phone. It means the app is now unusable as I am no longer alerted to activity. Given that I used the app due to an ongoing safety issue the sudden change is extremely disappointing and I'm now forced look for a replacement system with a functional app. ### 4/5 — Pgw *2024-05-14, version 1.3.0* Great Dvr had it for a few years now works fine now and then it fails to load but I think it’s down to internet connection you need 4-5 g on a mobile to view it on remote apart from that no problems . Could do with a live fast forward rather than moving that blue bar because it is hit and miss trying to find something you have recorded ### 2/5 — attention *2023-11-05* playback need a fast playback options and motion detection should be different colour so we can see where is the motion recorded ### 2/5 — Fallen hero *2023-07-22, version 1.3.0* Was always a 5💫app , on my I pad very happy THEN, OH NO ,Automatic up date Now very poor and unreliable 😢😢😢 ### 2/5 — Problema notifiche *2023-03-18, version 1.1.0* Da qualche settimana non ricevo le notifiche da questa app, anche se abilitate e con il rilevamento di movimenti attivato. Non me lo segnala nemmeno con l’app aperta. Risolvete questo problema? ### 2/5 — Mise à jour *2022-04-07, version 1.1.0* Petit mis à jour bienvenu ### 4/5 — Нет приложения на смарт тв( *2022-03-29* Очень неплохой простой и бюджетный сегмент, работает супер безопасность 10 из 10 возможных! Единственное что расстроило это то что у нас все телеки со сматртом а приложения не найти😞😞😞 ### 4/5 — Has stop notifications *2022-02-01, version 1.1.0* Sense iso 15.3 it has stopped sending notifications owner of app needs to update app to fig bug and problems ### 4/5 — Cameras *2021-11-10, version 1.1.0* Sometimes not clear!! ### 2/5 — But *2021-09-05, version 1.1.0* Depuis quelque temps il m’est impossible de consulter les camera en directe via l’application et aussi de voir les vidéo enregistrer message (réseau instable) ### 3/5 — Color *2021-06-01, version 1.1.0* One view is purple. ### 2/5 — Doesn’t work when not home *2021-05-19, version 1.1.0* It’s useless if you are not on the same WiFi as the hard drive so it only works on mobile device when home other then that it’s useless I’ve contacted support and they’re useless as well they keep sending me the same crap that doesn’t work I’ve resented this thing multiple times and changed out the hard drive to a bigger and better one and it still hasn’t solved my issue of not working on the app when I’m not home and support keeps saying to reboot it ### 2/5 — Mr Jam *2021-04-11, version 1.1.0* Can’t get remote view on mobile always have to be connected to wifi which is pointless ### 4/5 — Home Cameras *2021-01-29, version 1.1.0* I like them. However, I wish this app was available for the Apple TV! ## Most critical reviews (10 lowest-rated) ### 1/5 — attention *2024-11-07, version 1.4.0* playback need a fast playback options and motion detection should be different colour so we can see where is the motion recorded ..fast forward ### 1/5 — App playback jumps in time *2023-03-26, version 1.1.0* I tried pressing on support but it opens Amazon so only way to contact you is leaving a review. When in playback, you can't scroll through the time. If you scroll to a certain time if jumps to another time. ### 1/5 — Rubbish *2022-12-06, version 1.1.0* Worked fine when cameras first set up, then I could never get live view, now I can’t even view playback, it never loads, would never buy again and wouldn’t recommend, cheap garbage ### 1/5 — Useless *2022-05-11, version 1.1.0* App stops working for weeks had this issue a couple of months now. ### 1/5 — Network Problems *2021-07-13, version 1.1.0* Can’t use when away from home , what’s wrong? ### 1/5 — No connection *2021-05-08, version 1.1.0* Can never connect to cameras always saying connection failed ### 1/5 — Remote *2021-01-14, version 1.1.0* Can’t get to view live from remote, instructions not very clear how to set up. ### 1/5 — Not worth the money. *2020-12-22, version 1.1.0* Ar first I was so happy with my cameras. Now My device is always offline. I have had to have this device serviced three times and replaced three times. I am beyond frustrated with this product and I wish I could get my money back. Do not waste your money. This product is not worth it. ### 1/5 — Notifications *2020-11-02, version 1.1.0* Can’t get notifications or alarm ### 1/5 — Terrible app *2020-05-13, version 1.1.0* Camera can’t stay connected to phone ## Most praised reviews (10 highest-rated) ### 5/5 — Not a bad app for free *2026-05-22, version 1.4.0* It’s not the most advanced app but it does work well. ### 5/5 — PERlAzxxz *2025-06-18, version 1.4.0* PERLAzxxz ### 5/5 — Sammm *2023-12-05, version 1.3.0* Samm23231! ### 5/5 — New update makes this app amazing *2023-07-01, version 1.3.0* Thank you ### 5/5 — 2 Camera box set. *2021-11-05, version 1.1.0* Very easy to install and set up. You do need to read the instruction word for word. Have now added a further two cameras and again so easy to install. The next addition will be a monitor now we are certain the cameras are adequate for the needs of the application. ### 5/5 — Ancora di salvezza *2021-05-09, version 1.1.0* Posseggo un sistema Anneke ma l’app, dopo un aggiornamento non funziona più. Ho provato a scaricare questa è vedo in remoto le mie telecamere in campagna. ### 5/5 — Exceeds my expectations! *2021-01-02, version 1.1.0* I did not expect much out of this app, seeing as the surveillance system I bought was fairly inexpensive and obviously Chinese made. The app actually works very well. I have not had to reboot my system once in almost a year because of connectivity bugs, and I have been able to log in and view my cameras without any issue all the time. It’s been a great system and I am considering adding on to it since it has been so reliable. I would not hesitate to purchase a SANNCE system or use this app. ### 5/5 — Philip F *2020-11-29, version 1.1.0* Great pictures, easy to install. I can view all cameras and adjust them on my phone and iPad ### 5/5 — Great app for cctv *2020-10-17, version 1.1.0* 10/10 can watch over 4g ### 5/5 — Very good *2020-09-01, version 1.1.0* Perfect picture --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*