# Sannce Sight — user reviews > 70 indexed App Store user reviews of Sannce Sight by Zhuhai Junqiushi Trading Co., Ltd., rated 2.60/5 from 17 ratings. - Source: https://appshunter.io/ios/app/sannce-sight/id1265037470/reviews - App overview in markdown: https://appshunter.io/ios/app/sannce-sight/id1265037470.md - Rating breakdown: 5★ 5 · 4★ 0 · 3★ 3 · 2★ 1 · 1★ 8 ## Newest reviews (16 of 70) ### 2/5 — Camera quality *2025-04-26, version 4.2.5* Since the update 3 days ago you know cannot switch from SD to HD quality ### 2/5 — Latest update caused problem *2024-09-28, version 3.9.6* The latest update makes the preview not work properly. It now only displays one large camera and the others smaller to the side. There is no way to set the default to anything else and you have to manually change it every time you open the app settings opens but never actually load the page properly. This is the same on three devices I have tried. ### 4/5 — Does everything that I need but….. *2024-02-02, version 3.7.3* Why can’t it default to HD? In fact what is the point of it having a standard definition setting? Every time I open the app, the first thing I do is set all views to HD. ### 2/5 — Settings doesn’t work *2023-08-18, version 3.7.3* App ok for viewing but no option to change settings as continuously scrolls on a blank screen !! ### 3/5 — Muy buenas cámaras *2023-04-15, version 3.4.26* Pero no puedo recuperar en nombre del usuario de ninguna manera ni en la app LINE no funciona no lo recomendamos es un poco difícil recuperar la cuenta sin nombre de usuario si olvide mi contra seña y no puedo recuperar mi cuenta el buzón de enlace para cambiar contraseña no funciona ! ### 2/5 — Aucune option !! *2022-08-08, version 3.4.26* Le logiciel permet de visionner en temps réel, de recevoir les notifications d’alarme avec une vidéo de 30 secondes et de lire les vidéos du disque dur. ET C’EST TOUT Je n’ai pas trouvé sur ce soft la possibilité de régler à distance pour d’activer ou désactiver la détection ou même de régler la sensibilité de la détection. Ce que font les caméras de base!!!! Il faut donc être à la maison pour faire ces réglages. Honteux De plus les alarmes par mail ne fonctionnent pas avec gmail qui semble avoir bloqué cette possibilité ! ### 1/5 — What have you done? *2022-03-25, version 3.4.26* The app no longer allows me to continuously watch a stream what have you done to this update. ### 1/5 — A fuir d’urgence *2022-03-17, version 3.4.26* Achat il y a 2 ans… a fonctionné 2 mois depuis impossible de se connecter en 4g ou autre. Seule solution, le wifi direct… Aucune utilite donc ! Puisque j’ai deja un ecran de controle a domicile… le local ne sert a rien !! Aucune reponse du sav, pas de suivi et aucune mises a jour effectuee. Une etoile est encore trop gentille pour un tel resultat !!! Partez a la concurrence et oubliez sannce. Pour l’argent, present, pour le reste… adieu. Ideal en babyphone si vous etes devant votre enfant sous la camera avec lui … -_-‘ on marche sur la tete. Adieu sannce ! ### 2/5 — Remote viewing fails on Mobile Network *2022-01-28, version 3.4.7* Great easy set up system, I have installed loads, but lately I cannot view remotely on mobile app through my mobile network. Works fine on my wifi while at home, but whole point is to view remotely. Please fix this issue..!! ### 1/5 — Ne fonctionne qu’en wifi inutile *2021-12-22, version 3.4.7* Il est possible de visualiser la caméra seulement lorsqu’on est connecté au même réseau wifi que la caméra ce qui est donc inutile !!! ### 3/5 — Worked Well *2021-10-26, version 3.4.6* I’ve had my camera, for about a week. Easily set up, put camera in position, everything working well. For the last couple of days, it keeps telling me, the camera is offline. Reset to factory settings, as the information given, says. Everything ok, for a while, then again, goes offline. If I just unplug, then plug straight back in, everything’s okay, again. Cannot get camera to stay online. Any help would be appreciated. ### 2/5 — Ios15 not working *2021-10-13, version 3.4.6* After updating to ios15 app will not connect to dvr. Just stated “connecting” in orange type. Can this be updated asap please. Now it connects but shows old cam images. Not a lot of use at present ### 1/5 — App no longer work on iPad *2021-09-06, version 3.4.6* Updated and no longer works on my iPad!!!! ### 2/5 — Ужасно *2021-08-14* Каждое подключение - это проблема ### 1/5 — Doesn’t load *2021-07-16, version 3.4.6* The only way I can use this app is if I’m home other than that won’t work ### 3/5 — Problem *2021-07-10, version 3.4.6* Since the latest reviews, I’m no longer getting thumbnail images in news. Please advise ## Most critical reviews (10 lowest-rated) ### 1/5 — Slow and random promts *2026-01-11, version 4.6.9* The app loads slow enough but its now giving me random regional prompts for no reason and it does not allow me to do it ### 1/5 — Bad Customer Support *2025-06-12, version 4.2.5* Bad customer support. No response. Unable to change the original password the previous owner has put on the device. ### 1/5 — It says network error *2024-09-17, version 3.9.6* It says network error when I try to view my cameras on my mobile network and only work if connected to a wife so if I am out and want to check the cameras, I need to look for a wifi… Has anyone else got this problem? ### 1/5 — The app changes my time incorrectly *2024-09-15, version 3.9.6* When I put my system date correctly on my monitor, it stays the same time, which works completely fine. But when I go to this app and check my channel, it completely changes my time to the next day. I don’t know why this happens, and it seems to be an error going on through this app. Please fix this issue of unnecessary time change on my app. 👎👎👎👎👎👎 ### 1/5 — Nicht endende Wartungsarbeiten & nicht antwortender Support *2024-07-16* App läuft wie aus wäre es aus den frühen 2000 und dazu sagt es mir es werden Wartungsarbeiten vorgenommen, scheinbar werden diese nie enden. Und der Support antwortet natürlich auch nicht. ### 1/5 — Can’t rewind to review recordings *2024-06-26, version 3.7.3* I used to be able to rewind and watch footage of incidents in front of my house, I can use the live video, but can’t rewind to watch last nights video of someone trying to break into 1 of my cars. I tried to pay for a subscription to have cloud storage, and it says that maintenance is being performed and won’t give me any other options. ### 1/5 — Не работает приложение *2023-11-07* Не добавляется ни dvr, ни камеры ### 1/5 — Maintenance 🤣 *2023-09-03, version 3.7.3* You have got to laugh 😂 I’m glad I don’t buy their cloud services it seems always in maintenance what a joke 👎. Not a very good company. Oh come on please support this app. Not been updated for a year now still have issues. Will never buy of the company again. It seems that this system alarm playback only works with 24 hr clock but will not work with am/pm clock. Took ages to find this out with no reply or help from the dev. Which would have helped. New update puts the recording time top centre of the screen when saving a video please remove it or give the user to in the settings. When playing back the saved video it blocks some of the screen you need to view which could be important. Not sure why you have done that. Plus the timer stays at 00.00.00 not working. Still broke please fix dev. I have tried and tried to post my reviews so many times. Only for them to be deleted by the dev. My review is only given to help dev to improve the app but seems the dev doesn’t like any negative views. The app still not working very well. Crashing on alarm checking via the information button. And playback has never worked. Let’s see if this gets posted. ### 1/5 — Absolute garbage *2023-06-24, version 3.4.26* - froze whenever I tried to record - crashes whenever the phone locks - crashes when put in background - turns your screen up to 100% brightness - downloads always stick on 0% and never work - can't download in background (but it doesn't work anyway so whatever) - can't change playback speed - annoying to set up - inconsistent, annoying UI - none of this will ever be fixed, last update was more than a year ago But hey it's literally the only app your DVR supports, so I guess you'll have to use it right? ### 1/5 — Very limited support from app developer *2022-05-01* I have had nothing but trouble between logging in on the device and the app. Been locked out for weeks. Requested assistance and we told to patient. Finally came back to me with a proposed fix - no didn’t work. Not happy with the level of support. ## Most praised reviews (10 highest-rated) ### 5/5 — Super mise a jour *2023-08-04, version 3.7.3* Révolution totale pour l appli, enfin la preview sur les notifications et surtout le son en direct !! Merci ! ### 5/5 — Die Alarme *2021-04-06* Die Alarme sind großartig!Ich liebe es, wie man mehr als eine Kamera sehen kann!!! ### 5/5 — Die App *2021-04-05* Die App ist einfach zu bedienen und insgesamt sehr zufrieden mit dem System! ### 5/5 — Tolle Art *2021-04-03* Tolle Art, Wildtiere zu beobachten und Aktivitäten außerhalb des Hauses zu überwachen. ### 5/5 — Ich *2021-03-27* Ich kann den Raum von überall aus überwachen. ### 5/5 — Einfach *2021-03-26* Einfach zu bedienen, kein Stress. ### 5/5 — Ausgezeichnete *2021-03-25* Ausgezeichnete Sicherheit. Ich habe drei Kameras. ### 5/5 — N48pbe 8cams *2021-03-22* Отличное приложение. Хорошая система ### 5/5 — Das Beste! *2021-03-18* Das Beste!Wenn Sie eine andere App für Ihren NVR verwendet haben, dann wissen Sie, dass dies die beste ist. ### 5/5 — Bisher *2021-03-16* Bisher ist dies die beste Kameraproduktion, die ich für preiswertere Kameras gefunden habe. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*