# sano: book fitness & wellness — user reviews

> 5 indexed App Store user reviews of sano by FitSwoop Inc., rated 4.70/5 from 13 ratings.

- Source: https://appshunter.io/ios/app/sano-book-fitness-and-wellness/id1497825866/reviews
- App overview in markdown: https://appshunter.io/ios/app/sano-book-fitness-and-wellness/id1497825866.md
- Rating breakdown: 5★ 12 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Most critical reviews (5 lowest-rated)

### 1/5 — Worst app ever

*2023-07-09*

Registered for a Pilates class through fitswoop, when my friend and I arrived at the Pilate studio, the person who work there said she never heard about the app and our names was not on the list.  Unfortunately, the class was full and we were unable to take the class. What a waste of time. Contacted fitswoop customer service requesting a refund, it has been three months and we haven’t heard anything from them yet.

**Developer response:** We're sorry to hear about your experience and apologize for the frustration here****Please send us a message at contact@fitswoop.com so that we can get your refund processed asap. Alternatively open your app, go to Profile > Account > Help and call us directly. We are currently working directly with the studio to ensure this does not happen again.

### 5/5 — Easy to use and great for finding new studios!

*2023-09-15*

This app is very easy to use and is great for finding new studios! FitSwoop offers a lot of fun classes and I love that anyone can use the app, no membership required.

### 5/5 — Great way to find local fitness classes

*2023-08-08*

Just moved to Boston and I’ve been looking to try new workouts with my partner. This App has helped me find and book fitness classes without forcing me to pay for a membership, and the options they have are so cool. We were also able to bring our friends who were visiting from out of town along to one of our classes on the same reservation, and when we got to the studio, we got checked in so easily.

### 5/5 — So convenient!!

*2023-08-07*

I had been searching for one app to use for all my class bookings without having to opt in and pay for a membership fee. I want the flexibility of doing pay as you go without having a handful of apps for the places I like to go! 
Highly reco!

### 5/5 — Best fitness booking App. Ever.

*2023-05-05, version 2.4.11*

So easy to find and book my favourite fitness and wellness classes. And with FS+, I get access to special discounts and cool rewards. Highly reccommend!

**Developer response:** Thank you so much for your positive review! We're glad you are enjoying it so far. Remember the more you Swoop > the greater the rewards from our network of partners :). Tag us in your workout selfies (#fitswoop @fitswoop) and don't forget to follow us on Instagram and Tik Tok.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*