# Sanrio Store — user reviews > 36 indexed App Store user reviews of Sanrio Store by Sanrio, Inc., rated 4.90/5 from 661 ratings. - Source: https://appshunter.io/ios/app/sanrio-store/id6446151831/reviews - App overview in markdown: https://appshunter.io/ios/app/sanrio-store/id6446151831.md - Rating breakdown: 5★ 457 · 4★ 26 · 3★ 5 · 2★ 0 · 1★ 4 ## What do users think of Sanrio Store? Overall sentiment: positive **Pros** - 👍 Easy to navigate - 👍 Intuitive layout - 👍 Convenient for shopping - 👍 Smooth app performance - 👍 Connects to website well - 👍 Variety of merchandise - 👍 Charming and delightful - 👍 Efficient for finding specific items **Cons** - 🐛 Occasional lags while scrolling - 🐛 Confusing with free gift offer **Commonly reported bugs** - Magnifying glass not working properly **Most requested features** - Filter for adult vs. kid sizing in apparel - Wishlist and upcoming sections ## Newest reviews (17 of 36) ### 5/5 — Finally!!! *2025-10-29, version 5.7* Glad they have an app now! It’s fun and easy to use for all your Sanrio shopping. ### 5/5 — Cute app *2025-10-29, version 5.7* Easy to use and super cute app 10/10 ### 5/5 — Love this app! *2025-10-29, version 5.7* The app is beautiful and super easy to use. Love it. ### 5/5 — Cute app! *2025-10-29, version 5.7* Cute app, definitely better than the website (which I can’t stand, because every time I view an item, my location is lost and I have to scroll all the way back to the top!). Also great to see devs knee for feedback. Can’t fit my response in the survey, so passing on the message here. Please confirm receipt and I will edit the details off. ** Bugs ** 1. Cart price calculation is off - seems to happen when discounts or shipping are involved. To reproduce: Add items to cart → apply offer code 25FORU → go to the next screen to view shipping cost → return to the Cart screen. Actual outcome: The sum of all individual items doesn’t match the final total. Expected: The total should equal the sum of item prices. 2. Free gift not actually free. To reproduce: Add items to cart → select a Free Gift offered at the top. Actual: The total price increases. Expected: Price remains unchanged since it’s a free gift. 3. Checkout confusion: When tapping Pay Now at final checkout, a numeric keyboard appears without explanation — the message that should appear before the keyboard is hidden (occluded by it), leaving users unsure what to enter. 4. Shipping cost shown incorrectly: For orders under $50 (where shipping should apply), the Order Overview still shows $0 shipping. ** Feature requests ** 1. Performance issue: The app hangs for 2-5 seconds when scrolling down to load more items, and the lag worsens the more items are viewed. Consider preloading the next set of items and optimizing memory once viewed items hit a certain threshold. 2. Unclear list end: Because of the lag, users can’t tell if they’ve reached the end or if more items are still loading. Adding a loading indicator or a message like “x out of y items” would help. 3. More flexible checkout options: Allow users to check out only selected items (like Amazon does), or at least move items from Cart to Wishlist with a single tap. Thanks again for publishing the app! Keep up the great work. ### 5/5 — Fun and Efficient *2025-10-29, version 5.7* The app runs smoothly and I love the layout, its actually easier to navigate to specific character merch through the app as compared to the website, which usually gives me loading issues while I’m surfing. Happy to have a new app for finding all my Sanrio supplies! ### 5/5 — Sanrio App *2025-10-29, version 5.7* It was a little confusing that it said pick a free gift but when I did, it wasn’t free because I had already entered the $25 discount for using the app. So I had to start my order over several times which was a bit frustrating. ### 5/5 — Love the app *2025-10-29, version 5.7* I’m so happy they have an app now! It’s much easier to use than using safari on my phone to access their website. 10/10 ### 5/5 — Spend a lot get a lot! *2025-10-29, version 5.7* I love going on their website. They sent me an email to check their application and I have a wonderful time using it. It is much easier! ### 5/5 — So Cute *2025-10-29, version 5.7* Finally an app for quick shopping. ### 5/5 — A must have for every Sanrio fan. *2025-10-29, version 5.7* I absolutely love this app. Charming, well designed, and delightful for every Sanrio fans! ### 5/5 — Love the New Sanrio App *2025-10-29, version 5.7* Very easy to navigate and shop on your phone! ### 5/5 — Easy Navigation *2025-10-29, version 5.7* Loving the variety of characters and the easy navigation of the app ### 5/5 — So Easy! *2025-10-29, version 5.7* Love this new app! So easy to shop and easy to pay also, will definitely shops for all my sanrio item on the app!! ### 5/5 — FINALLY *2025-10-29, version 5.7* A long awaited app for shopping is finally here and its everything i wanted and more! love the wishlists, love the upcoming section, love that it connects to shop, love the wallpapers, love the character categories soooo perfect ### 5/5 — All the happy things in a easy to use app *2025-10-29, version 5.7* I used this app today to make a purchase. I loved that I was able to find the characters I wanted to see with ease. I loved that you can see collaborations and they have a tab for digital downloads. Super cute app. Will be using this to make all my future purchases! ### 5/5 — Cute app! *2025-10-29, version 5.7* It’s fun to have my favorite store in an app ### 5/5 — So glad there’s an app now! *2025-10-29, version 5.7* The design is cute and the app is easy to use, it’s much more convenient than loading the website. ## Most critical reviews (10 lowest-rated) ### 1/5 — This online store app is not working for me *2025-11-23, version 6.1* Hello Sanrio Your online store app is not working where I live :,((( ### 3/5 — Looks identical to website, few bugs *2025-10-31, version 5.7* I love shopping on Sanrio.com. But I expected the app to be more fun, colorful……it feels like the website. Plus, it drags just a little. I’m sure it can/will be fixed. ### 4/5 — Finally! *2025-10-30, version 5.7* Easy to navigate. Love the many different sections to shop. Only reason not 5 stars is it lags to load while scrolling. ### 5/5 — CUTEST STORE EVER *2026-03-06, version 6.6* i am so obsessed with all the items, especially the shoes and accessories! sanrio forever 💗 ### 5/5 — rly good!! *2025-12-21, version 6.2* the app store was much better than the website store as it runs faster, and I was able to easily add everything I wanted to. however, I admit it is a bit pricey. ### 5/5 — CUTE *2025-11-23, version 6.1* CUTE CUTE CUTE CUTE CUTE!!!!!! ### 5/5 — Obsessed! *2025-11-17, version 5.7* Loving this app. I wasn’t even an HK/Sanrio person, but when I downloaded it to shop for my niece, I became obsessed! ### 5/5 — Love *2025-11-01, version 5.7* Cute and easy to use, nice to navigate and quick access to wishlist items! ### 5/5 — Easy to navigate *2025-10-31, version 5.7* I usually make my sanrio purchases through the website, but this app makes the whole process so much easier. It’s smooth, intuitive, and lets me do everything I could on the website, only faster and more conveniently. Also, the ‘Coming Soon’ tab is a brilliant feature I didn’t know I needed. ### 5/5 — Running Smoothly! *2025-10-31, version 5.7* For a newly launched app, it’s running smoothly for far! Something we didn’t know we were missing but now won’t be able to live w/o! 💕 ## Most praised reviews (3 highest-rated) ### 5/5 — Great App *2025-10-30, version 5.7* Thank you for developing a Sanrio Store App. Prefer to use the app than the website. ### 5/5 — Love It! *2025-10-29, version 5.7* Very easy to navigate the app, lots of cute merchandise. Would recommend to all. ### 5/5 — All your faves in one place *2025-10-29, version 5.7* This app was easy to use, and intuitive for shopping. Wish there was a filter for adult vs kid sizing for apparel. Other than that, great app!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*