# Santa Claus Video Call: PNP — Christmas Phone Message > Personalized Santa Claus videos, calls, and interactive experiences for children. (iPhone/iPad app by UGroupMedia inc.) - Source: https://appshunter.io/ios/app/santa-claus-video-call-pnp/id902026228 (this page in markdown: same URL + `.md`) - Developer: [UGroupMedia inc](https://appshunter.io/developer/400678880) - Category: Entertainment, Lifestyle - Price: Free with in-app purchases - Rating: 4.84/5 from 75,173 App Store ratings · 590 written reviews indexed - Age rating: 4+ - Requires: iOS 18.0 · 218 MB - Languages: American English, Bulgarian, Croatian, Czech, Danish, Dutch, Finnish, French (France), German (Germany), Greek and 10 more - Released: 2014-12-02 - Data updated: 2026-11-06 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/santa-claus-video-call-pnp/id902026228/reviews.md ## What is Santa Claus Video Call? The #1 Christmas App for personalized Santa videos, calls from Santa Claus, interactive conversations and bedtime stories, since 2008. Try it today with a FREE trial video from Santa! Over 350 Million Magical Messages Delivered to families around the world. YOUR ULTIMATE CHRISTMAS JOURNEY Build anticipation all season long! Follow a tailored sequence of personalized Santa messages, daily surprises, and magical countdown moments designed specifically for your child. It’s the easiest way to make every day leading up to Christmas completely unforgettable. (Christmas Journey available with the Magic Pass) HYPER-PERSONALIZED SANTA VIDEOS (50+ VIDEOS) Watch your child’s eyes light up as Santa speaks to them by name, knows their age, recognizes their achievements, and even holds a book featuring their photo! Choose from over 50 cinematic, high-definition video scenes filmed directly from Santa’s workshop at the North Pole. REAL-TIME CALLS FROM SANTA (20+ CALLS) Surprise your children with a direct phone call from Santa Claus himself. Pick from dozens of custom scenarios, whether Santa is checking in on his sleigh, giving a warm bedtime check-in, or ringing to say hello. TALK TO SANTA (INTERACTIVE CONVERSATIONS) Take the wonder further with interactive back-and-forth conversations. Your child can ask Santa questions and hear him respond in real time, filling your home with laughter and holiday awe. THE NICE LIST (AND GENTLE ENCOURAGEMENT!) Celebrate your child's milestones with a personalized shoutout on Santa's official Nice List and offer a loving nudge from Santa when they need to make an extra effort with chores, bedtime, or being kind to siblings. BEDTIME STORIES & MAGICAL NIGHTS (40+ AUDIO STORIES) Wrap up festive days with calm, cozy bedtime stories narrated directly by Santa Claus. Perfect for soothing holiday excitement and helping your child drift off to sleep. CAPTURE THE UNFORGETTABLE REACTION Never miss a precious moment. Use our built-in Reaction Recorder to capture the exact split second your child sees Santa say their name, saving a priceless holiday memory you can share with grandparents and loved ones. UNMATCHED MAGIC WITH THE PREMIUM MAGIC PASS Unlock the ultimate holiday experience with our Magic Pass! Get unlimited access to premium videos, multi-device syncing, full interactive features, and full seasonal Journeys. Create your first magical Santa moment today and build Christmas memories that last a lifetime. Featured on NBC, CBS, The Today Show, and BBC, PNP lets you create cinematic, hyper-personalized Santa videos, real-time phone calls, and bedtime stories your children will treasure forever. Terms of use: https://www.portablenorthpole.com/terms-of-use Privacy policy: https://www.portablenorthpole.com/privacy-policy ## Key features - Personalized Santa videos - Real-time calls from Santa - Interactive conversations with Santa - Nice List shoutouts - Santa narrated bedtime stories - Reaction recording ## Pricing and in-app purchases Base price: Free. **Subscriptions** | Subscription | Price | Period | | --- | --- | --- | | Unlimited Premium Santa Videos | $12.99 | per year | | Magic Pass (includes PNP Journey) | $24.99 | per year | | Unlimited Calls, Videos & More | $24.99 | per year | **One-time purchases** | Purchase | Price | Type | | --- | --- | --- | | Unlock any 1 Premium Video | $4.99 | one-time | | Unlock any 1 Premium Video | $6.99 | one-time | | 1 Call from Santa | $5.99 | one-time | | Download Pass | $11.99 | one-time | | Unlock any 1 Premium Video | $11.99 | one-time | | 1 Call from Santa | $11.99 | one-time | | Ultimate Pass! | $34.99 | one-time | ## What do users think of Santa Claus Video Call? Reviews of Santa Claus Video Call are mixed: the Entertainment app is rated 4.8/5 from 75K App Store ratings. What users like most: magical and personalized videos, brings joy and excitement to children. Top complaints: expensive, especially for multiple children, glitchy and buggy app experience. Summarized from real user reviews. **Pros** - 🎅 Magical and personalized videos - 👍 Brings joy and excitement to children - 💫 Keeps the Christmas spirit alive - 🎁 Variety of video and call options - 🎂 Birthday videos appreciated **Cons** - 💰 Expensive, especially for multiple children - 🐛 Glitchy and buggy app experience - 📷 Photo upload issues - 🕰️ Long processing times for videos - 🔍 Limited free content, most is premium **Commonly reported bugs** - App crashes and freezes frequently - Videos not saving or playing properly - Reaction recorder not working as expected - Subscription and purchase issues - Outdated or non-functional features **Most requested features** - Option to create videos for multiple children - More customization and personalization options - Ability to schedule when videos are shared - Improved reaction recording and sharing - Consistent and reliable app performance ## Is Santa Claus Video Call safe? Santa Claus Video Call: PNP appears safe based on user ratings. The AppsHunter Safety Score for Santa Claus Video Call is 97 out of 100. This assessment is based on 75,173 user ratings, with an App Store average of 4.8 out of 5. Of 75,167 App Store ratings, 96.4% point to a safe experience, 1.2% suggest some concerns, and 2.4% point to a risky experience. ## Is Santa Claus Video Call legit? Santa Claus Video Call: PNP appears to be a legitimate app. The AppsHunter Legitimacy Score for Santa Claus Video Call is 93 out of 100 points across 7 verification signals from App Store and developer data. ## Recent user reviews (10 of 590) All indexed reviews: https://appshunter.io/ios/app/santa-claus-video-call-pnp/id902026228/reviews.md ### 1/5 — Frustrating *2026-10-28, version 13.0.2* Although cute as can be, difficult to see billing, stop subscription, create videos. I like the simplicity of your app when you first came out it is too overwhelming now. ### 5/5 — My kids are amazed *2026-10-21* Wow, wow, wow! This is the way to create Christmas magic instantly for my kids! **Developer response:** Thank you so much, Jenviev! We are delighted that PNP is bringing instant Christmas magic to your children. Enjoy many more magical moments with Santa and his elves! ### 1/5 — Useless customer service *2026-10-16* I have a magic pass valid until October 2028 which has been confirmed on my PNP account but they are still demanding that I pay if I want access to my son’s videos & games. I have messaged customer support twice but as I’ve received no response or correction to my account, I feel unable to recommend a company that requires payment for a service that you have already paid for. Also after years of using this app, standards are slipping, vanishing messages from Santa & after updates on my child’s iPad, it restarts on the adult page allowing my child to see items only meant for adults which has left me with difficult questions to answer & having to log in. I have checked every setting but this problem persists. When offering an app aimed at a child, the manufacturer has a responsibility to protect that child’s belief in Santa. **Developer response:** Thank you for sharing this, and we’re truly sorry. Protecting your child’s belief in Santa is our responsibility, and we take it seriously. We sincerely apologize that your messages to support went unanswered. Your Magic Pass gives you full access to our Premium videos and calls while it’s active. Only our newest features, like Stories and Talk to Santa, are optional add-ons that use Credits. If anything else asks for payment, that shouldn’t happen, and we’d love to fix it. We’ve also shared your report about the app reopening on the adults’ page with our technical team. Please write to us from Support & FAQ in the app and mention this review. One of our elves will personally look into your account. We’d love the chance to bring back the magic for your son. 🎄 ### 5/5 — Santa *2026-10-16, version 13.0.1* Great video site have used this for my daughter and now I’m using it for my granddaughter everything I have purchased has been excellent ### 5/5 — We love, Santa *2026-09-06, version 12.7.0* Thank you for being, YOU! #authentic #genuine #ONEofaKIND ### 1/5 — Spam emails galore *2026-09-03* What started out as a great little app for Xmas has turned into a ton of spam emails (and in Spanish no less). For some reason it decided to just start pelting me with Spanish emails (I’m in Canada, I have zero use for Spanish anything). No course to remove these since their unsubscribe doesn’t seem to work. No support since you have to have premium to use their help service in the app. Awful. **Developer response:** We’re very sorry for the frustration caused by these emails, especially being sent in Spanish. Our IT team is already working to resolve this issue. If you recently unsubscribed from marketing and promotional emails, some campaigns may still arrive as they were scheduled in advance. These should stop once the existing scheduled campaigns have finished. If you’re still receiving them after that, please reach out to us and we’ll be happy to help. ### 5/5 — Yousef Kirdi *2026-08-31, version 12.7.0* I’m going back home now and then I’ll come over to you to pick you guys ### 5/5 — Excitement for all *2026-08-18, version 12.7.0* PNP Santa videos have been in our family for 15 years now - excitement enjoyment and awe is experienced by everyone who receives a video- we all watch together and the faces of the children are priceless. Thank you for such joy. ### 5/5 — Fantastic🤩 *2026-07-28, version 12.6.1* I love this app and I always have the first time I ever got it! This isn’t only calling Santa but you get to ask him questions and he answers! You can watch funny videos, learn how to dance, see if you’re on the naughty list or nice, play games, go on treasure hunts, and so much more! This app is for all ages and I think if you’re reading this you should absolutely get this appp! ### 5/5 — I love this *2026-07-26, version 12.6.1* My granddaughter enjoys seeing Santa Claus she believes that everything is true. She is 2 years old. ## Frequently asked questions about Santa Claus Video Call ### What is Santa Claus Video Call: PNP? Santa Claus Video Call: PNP is an app that allows you to create personalized video messages and real-time calls from Santa Claus for children. It also offers interactive conversations and bedtime stories narrated by Santa. ### How much does Santa Claus Video Call: PNP cost? The app is free to download and offers a free trial video from Santa. Subscription plans for unlimited access to premium content range from $12.99 to $24.99 per year, with some plans including a free trial. ### Does Santa Claus Video Call: PNP have ads? No, this app does not contain advertisements. It is free to download and monetizes through optional in-app purchases for premium features and subscriptions. ### What age rating is Santa Claus Video Call: PNP? Santa Claus Video Call: PNP has an age rating of 4+, making it suitable for young children to enjoy the magical Christmas experiences it offers. ### What devices can I use Santa Claus Video Call: PNP on? Santa Claus Video Call: PNP is available on Apple TV, iPhone, and iPad, allowing families to enjoy the magical Santa experiences across multiple Apple devices. ### How often is Santa Claus Video Call: PNP updated? The app was last updated on November 5, 2026, with version 13.0.4. This indicates a recent update, suggesting ongoing development and support for the application. ### What do users like most about Santa Claus Video Call: PNP? Users frequently praise the magical and personalized videos that bring joy and excitement to children, helping to keep the Christmas spirit alive. The variety of video and call options is also a significant pro. ### What are common complaints about Santa Claus Video Call: PNP? Some users find the app expensive, particularly for multiple children, and have reported glitchy or buggy experiences. Issues with photo uploads and long processing times for videos have also been noted. ## Version history (last 5 releases) ### 13.0.4 — 2026-11-05 Discover the new PNP Christmas Journey: 10+ personalized experiences, including Santa videos, calls, audio stories and Talk to Santa conversations, with suggested dates throughout the season. Push notifications arrive ahead of the suggested dates when content is available, so you can get ready for each magical moment. We have the magic, you make the memories. Magic Pass required. ### 13.0.3 — 2026-11-01 Discover the new PNP Christmas Journey: 10+ personalized experiences, including Santa videos, calls, audio stories and Talk to Santa conversations, with suggested dates throughout the season. Push notifications arrive ahead of the suggested dates when content is available, so you can get ready for each magical moment. We have the magic, you make the memories. Magic Pass required. ### 13.0.2 — 2026-10-16 Discover the new PNP Christmas Journey: 10+ personalized experiences, including Santa videos, calls, audio stories and Talk to Santa conversations, with suggested dates throughout the season. Push notifications arrive ahead of the suggested dates when content is available, so you can get ready for each magical moment. We have the magic, you make the memories. Magic Pass required. ### 13.0.1 — 2026-10-02 Discover the new PNP Christmas Journey: 10+ personalised experiences, including Father Christmas videos, calls, audio stories and Talk to Father Christmas conversations, with suggested dates throughout the season. Push notifications arrive ahead of the suggested dates when content is available, so you can get ready for each magical moment. We have the magic, you make the memories. Magic Pass required. ### 13.0.0 — 2026-09-29 Discover the new PNP Christmas Journey: 10+ personalized experiences, including Santa videos, calls, audio stories and Talk to Santa conversations, with suggested dates throughout the season. Push notifications arrive ahead of the suggested dates when content is available, so you can get ready for each magical moment. We have the magic, you make the memories. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-11-06.*