# Santa Cruz Public Libraries — user reviews

> 8 indexed App Store user reviews of Santa Cruz Public Libraries by Santa Cruz City-County Library System, rated 3.25/5 from 4 ratings.

- Source: https://appshunter.io/ios/app/santa-cruz-public-libraries/id1499549622/reviews
- App overview in markdown: https://appshunter.io/ios/app/santa-cruz-public-libraries/id1499549622.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 1

## Most critical reviews (8 lowest-rated)

### 1/5 — Review of new version of application

*2025-06-10*

Self Checkout function no longer works. Books on hold is hard to decipher when it is available as well. Used the last version of application with zero issues. Now I’m unable to checkout books from my phone or understand when my book I put on hold is available. My daughters are now mad at mom because they lost their number in line of the book they had on hold because I wasn’t able to understand that it came until it was too late. Now we get to wait 22 more spots for said book 🫣

### 1/5 — Not helpful

*2020-12-10*

Really user-unfriendly app unless you are a techie, under 30 type.

### 2/5 — App is sooo slow

*2025-10-21*

I just updated the app, thinking it would be speedier. But no, it takes forever to come alive. I didn't have this issue with the old app. Please focus on this issue for next update!

### 3/5 — Slightly improved

*2025-04-17*

Overall the app looks nicer than before. My only complaint is that it's hard to decipher if one of the hold books is at the library. Used to be when the book arrived at the library the status bar on the app was in green. Now it's listed with the same printing as the other books on hold.

### 3/5 — Great expect...

*2020-03-11*

App has Mobile check out yay!!! The app keeps crashing when I try to put a book on hold

### 5/5 — Great app!!

*2025-08-22*

I love being able to look for books at home and I really like the self checkout feature.

### 5/5 — Awesome!

*2023-06-07*

This app lets you do ask the stuff you need to do and more.

### 5/5 — Much better than the older version

*2020-09-30*

This app lets you access the library’s research databases, download e-content, and request books remotely. 

Seems to have fixed a lot of the earlier bugs that were present in the first version of the app after launch

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*