# Santam app > Mobile insurance management for policyholders with self-service features and emergency support. (iPhone/iPad app by Santam Ltd..) - Source: https://appshunter.io/ios/app/santam-app/id937753243 (this page in markdown: same URL + `.md`) - Developer: [Santam Ltd.](https://appshunter.io/developer/589443605) - Category: Finance, Lifestyle - Price: Free - Rating: 4.33/5 from 15 App Store ratings · 56 written reviews indexed - Age rating: 4+ - Requires: iOS 16.0 · 97 MB - Languages: English - Released: 2014-12-21 - Data updated: 2026-08-11 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/santam-app/id937753243/reviews.md ## What is Santam app? The new and improved Santam Client App provides a range of features for Santam policyholders leading to an enhanced self-service experience. The registration and authentication process is effortless which allows users access to their Santam policy portfolio. User profiles can be personalized, policy information is presented in a more simplistic way and additional cover or policy changes can be requested in a few easy steps. The SOS emergency button is available for insurance related emergencies and will alert Santam’s emergency response team. Claims can be submitted and can be tracked in a few easy steps. ## Key features - Policy portfolio access - Personalized user profiles - Policy change requests - SOS emergency button - Claim submission and tracking ## Recent user reviews (10 of 56) All indexed reviews: https://appshunter.io/ios/app/santam-app/id937753243/reviews.md ### 1/5 — App update. *2026-04-03, version 4.0.25* Cannot use my App. It keeps telling me to update. When I try it says requires IOS16. I don’t have IOS16. Only have IOS15.8.7. What now? How do I get to use the App? ### 4/5 — Great *2026-01-08, version 4.0.33* Super user friendly app! Thank you. ### 5/5 — Best service ever *2025-11-19, version 4.0.33* Quick and effective process ### 1/5 — Drive me home *2025-11-13, version 4.0.33* Unable to book a trip ### 3/5 — Would have give 5 stars *2025-11-06, version 4.0.33* The app. Is cumbersome to use Not a smooth experience ### 1/5 — Broken signup process *2025-08-27, version 4.0.31* Unable to create a new account via the app. Get told “email address is invalid”. I try to log in and weirdly my account has been created with said invalid email address. There is then a random “yes/no” option with no corresponding question which toggles between wanting an ID or passport number. Assume there question is about whether I am an SA citizen. When entering one of these I get an error saying “no details found”. If I select “I’ll do this later” I get logged out and am back at square one. ### 5/5 — So simple *2025-07-28, version 4.0.30* I hate the process of making calls and being put on hold and the app makes everything so easy and simple and efficient ### 3/5 — The app is good, some of the requirements are unclear *2025-05-27, version 4.0.28* The app is good although the requirement about document type is unclear ### 3/5 — Password setup is a pain *2025-02-06, version 4.0.23* Allow copy and paste for password changes. Its a pain. ### 5/5 — Great service *2024-11-22, version 4.0.23* This is the best service and keep it up with this great endeavour ## Frequently asked questions about Santam app ### What is the Santam app? The Santam app is a mobile application designed for Santam policyholders to manage their insurance policies, request changes, submit claims, and access emergency support. ### How secure is the Santam app? The app offers an effortless registration and authentication process, providing secure access to your Santam policy portfolio. Specific security protocols are not detailed in the provided information. ### What types of transactions can I perform with the Santam app? You can request additional cover or policy changes, submit claims, and track their status. The app also features an SOS button for insurance-related emergencies. ### Does the Santam app support multiple insurance institutions? The Santam app is designed specifically for Santam policyholders to manage their Santam policies. It does not appear to support multiple insurance institutions. ### How often is the Santam app updated? The latest version is 4.0.34, and the app was last updated on February 15, 2026. This indicates a relatively frequent update cycle for new features and improvements. ### What devices is the Santam app compatible with? Currently, the Santam app is supported on iPhones. Compatibility with other devices like Android phones is not specified. ### What is the user sentiment for the Santam app? The app has a rating of 4.3 stars from 14 ratings, suggesting generally positive user sentiment. Users appreciate the enhanced self-service experience and ease of use. ### Does the Santam app have ads? No, the Santam app does not contain advertisements. It is a free application focused on providing policyholder services. ## Version history (last 5 releases) ### 4.0.36 — 2026-06-18 We've listened to your feedback and we've made several improvements to the overall experience. * General enhancements for better performance and bug fixes As always, we are here to help! Please share your feedback with us, to help further improve your overall experience. ### 4.0.35 — 2026-05-22 We've listened to your feedback and we've made several improvements to the overall experience. * General enhancements for better performance and bug fixes As always, we are here to help! Please share your feedback with us, to help further improve your overall experience. ### 4.0.34 — 2026-02-15 We've listened to your feedback and we've made several improvements to the overall experience. * General enhancements for better performance and bug fixes As always, we are here to help! Please share your feedback with us, to help further improve your overall experience. ### 4.0.33 — 2025-10-31 We've listened to your feedback and we've made several improvements to the overall experience. * General enhancements for better performance and bug fixes As always, we are here to help! Please share your feedback with us, to help further improve your overall experience. ### 4.0.32 — 2025-10-20 We've listened to your feedback and we've made several improvements to the overall experience. * Improved the UI/UX and optimized the login process. * Various bug fixes and general enhancements for better performance As always, we are here to help! Please share your feedback with us, to help further improve your overall experience. ## Apps similar to Santam app | App | Rating | Price | Category | | --- | --- | --- | --- | | [Fines SA](https://appshunter.io/ios/app/fines-sa/id6636538647) | 3.0 (2) | Free | Finance | | [Nedbank Private Wealth App](https://appshunter.io/ios/app/nedbank-private-wealth-app/id1218295550) | 4.6 (231) | Free | Finance | | [OUTsurance](https://appshunter.io/ios/app/outsurance/id646353691) | 4.8 (380) | Free | Finance | | [Vault22](https://appshunter.io/ios/app/vault22/id611120440) | 4.5 (51) | Free | Finance | | [Bank Zero](https://appshunter.io/ios/app/bank-zero/id1514773975) | 3.5 (12) | Free | Finance | | [WesBank](https://appshunter.io/ios/app/wesbank/id1501135470) | 5.0 (2) | Free | Finance | ## More apps by Santam Ltd. - [Switch by Santam](https://appshunter.io/ios/app/switch-by-santam/id1425897198) - [Travel Insurance Consultants](https://appshunter.io/ios/app/travel-insurance-consultants/id1455486017) - [Sanlam Group Employee Work Hub](https://appshunter.io/ios/app/sanlam-group-employee-work-hub/id1584082406) All apps by Santam Ltd.: https://appshunter.io/developer/589443605 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*