# Santee Cooper’s My Energy Link — Manage Power Account on the Go > Mobile app for managing electricity accounts, monitoring usage, and paying bills. (iPhone/iPad app by Smart Energy Systems LLC.) - Source: https://appshunter.io/ios/app/santee-coopers-my-energy-link/id1344751545 (this page in markdown: same URL + `.md`) - Developer: [Smart Energy Systems LLC](https://appshunter.io/developer/1062247242) - Category: Business, Utilities - Price: Free - Rating: 4.70/5 from 5,457 App Store ratings · 66 written reviews indexed - Age rating: 4+ - Requires: iOS 16.6 · 44 MB - Languages: American English - Released: 2021-12-10 - Data updated: 2026-09-02 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/santee-coopers-my-energy-link/id1344751545/reviews.md ## What is Santee Cooper’s My Energy Link? The Santee Cooper’s My Energy Link app is the app all you need to manage your power account. The intuitive and easy-to-use interface empowers you to access your account information all from a single place. With new features that are easy to navigate, you’ll easily stay in control of your account. Now you can pay bills, monitor power usage & compare and do more right at your fingertips. The Santee Cooper’s My Energy Link app allows you to: • Manage your power account On-The-Go • View consumption with intuitive graphs to make wiser decisions • Make bill payment, set auto payment, and manage billing & payment history • Conveniently compare and analyze your 30 min, hourly, daily or monthly usage • Receive notifications on your preferred channel ## Key features - Manage power account on the go - View consumption with intuitive graphs - Make bill payments - Set auto payment - Compare and analyze usage - Receive notifications ## What do users think of Santee Cooper’s My Energy Link? Overall sentiment: negative **Pros** - 👍 Simple, straightforward, and easy to use - 🚀 Great app overall **Cons** - 🐛 App not working as expected - 🐛 Notification badge won't go away - 🐛 Payment setup issues - 🐛 Constant login and re-entering information required - 🐛 App not loading properly after updates - 🔒 Inability to cancel payments - 🔒 Inability to remove saved payment methods **Commonly reported bugs** - App not opening for over a month with error message - Account number requirements not matching user accounts - Thumbprint/biometric login not working consistently **Most requested features** - Show scheduled payments clearly on the app to avoid double payments - Allow pasting of passwords in password fields - Implement Face ID or biometric login instead of constant password entry ## Recent user reviews (10 of 66) All indexed reviews: https://appshunter.io/ios/app/santee-coopers-my-energy-link/id1344751545/reviews.md ### 1/5 — Freezes *2026-07-23, version 3.6* I downloaded this app a week ago and it has frozen twice with no fix except to delete it and reinstall it. When reinstalling it, it freezes again. Done with it. ### 1/5 — Payment *2026-06-12, version 3.6* Absolutely horrible trying to set up auto pay through Santee Cooper. It’s been a struggle for six months. ### 1/5 — Inaccurate *2026-06-12, version 3.6* It’s been showing inaccurate data for over a year. Contacted them months ago and they said they were working on it and nothing has ever happened. Also it is hard to use and interpret ### 1/5 — Usage indicator *2026-04-10, version 3.6* Half the time the usage doesn’t work. As a senior on a fixed income that’s concerning. I like to keep on top of my usage ### 1/5 — Expensive. Onerous *2026-01-31, version 3.5* This company pretends to have transparency in costs. However, they do not provide hourly consumption or use records. ### 1/5 — Constant issues with your app *2025-10-26* In addition to having printing issues - I can not print my statement- and I am having issues logging in. ### 5/5 — Easy *2025-10-14, version 3.5* They make it so easy to give away your money. Thanks Santee Cooper ### 1/5 — Did not work *2025-09-05, version 3.5* Failed sign first 3 tries. Usually works great! ### 1/5 — Service Fees *2025-08-04, version 3.5* There is nothing wrong with the app but there is a problem charging $2.50 service fee for using a debit card. Not happy at all about this. ### 5/5 — Reliable *2025-06-10, version 3.4* The best energy source I have ever use ⚡️ ## Frequently asked questions about Santee Cooper’s My Energy Link ### What can I do with the My Energy Link app? The app allows you to manage your power account on the go, view your electricity consumption with intuitive graphs, make bill payments, set up auto payments, and analyze your usage patterns over different timeframes. You can also receive notifications about your account. ### How do I pay my bill using the app? You can make bill payments directly through the app. It also offers the option to set up auto payments for convenience and allows you to manage your billing and payment history. ### Can I see how much electricity I'm using? Yes, the app provides intuitive graphs to view your power consumption. You can conveniently compare and analyze your 30-minute, hourly, daily, or monthly usage to make more informed decisions about your energy use. ### Is the My Energy Link app free to use? Yes, the app is available for free. There are no in-app purchases or advertisements mentioned, indicating it is a free service for customers. ### What kind of notifications can I expect? You can receive notifications on your preferred channel regarding your power account. This helps you stay informed about important updates and manage your account effectively. ## Version history (last 5 releases) ### 3.6 — 2026-03-28 This update includes performance and stability improvements. ### 3.5 — 2025-07-01 This update includes performance and stability improvements. ### 3.4 — 2025-04-16 This update includes performance and stability improvements. ### 3.3 — 2025-01-27 This update includes performance and stability improvements. ### 3.2 — 2024-02-08 This update includes performance and stability improvements. ## More apps by Smart Energy Systems LLC - [Smart H2O](https://appshunter.io/ios/app/smart-h2o/id1017852468) - [My NL Hydro](https://appshunter.io/ios/app/my-nl-hydro/id1097471334) - [Simply Energy](https://appshunter.io/ios/app/simply-energy/id1171627284) - [MyWater MNWD](https://appshunter.io/ios/app/mywater-mnwd/id1190259281) - [MyWaterSD - City of San Diego](https://appshunter.io/ios/app/mywatersd-city-of-san-diego/id1202281723) - [IID Customer Connect](https://appshunter.io/ios/app/iid-customer-connect/id1207760404) All apps by Smart Energy Systems LLC: https://appshunter.io/developer/1062247242 ## Related topics [my energy link](https://appshunter.io/ios/topics/my-energy-link) · [energy systems](https://appshunter.io/ios/topics/energy-systems) · [cooperation](https://appshunter.io/ios/topics/cooperation) · [the energylink](https://appshunter.io/ios/topics/the-energylink) · [usage energy](https://appshunter.io/ios/topics/usage-energy) · [usage power](https://appshunter.io/ios/topics/usage-power) · [power systems](https://appshunter.io/ios/topics/power-systems) · [my energy account](https://appshunter.io/ios/topics/my-energy-account) · [yes energy management](https://appshunter.io/ios/topics/yes-energy-management) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*