# SAP Ariba Procurement — user reviews

> 43 indexed App Store user reviews of SAP Ariba Procurement by SAP SE, rated 2.80/5 from 69 ratings.

- Source: https://appshunter.io/ios/app/sap-ariba-procurement/id1451570638/reviews
- App overview in markdown: https://appshunter.io/ios/app/sap-ariba-procurement/id1451570638.md
- Rating breakdown: 5★ 29 · 4★ 1 · 3★ 1 · 2★ 5 · 1★ 33

## Newest reviews (15 of 43)

### 1/5 — Unstable

*2024-02-23*

My employer uses this app. It has too many hiccups to have been in existence for seventeen years. I constantly have to reconnect to my company’s purchasing and buying system. It is marketed as a convenient solution for approving orders while out of the office. However, it does not always function well. I might as well carry my work laptop with me to prepare and approve orders.

### 1/5 — 2-21-24 APP WONT LOAD

*2024-02-22*

Update!!!

### 1/5 — Riddled with bugs with every update

*2024-02-21*

It seems like every update causes a problem.
Every time there is one I have trouble opening and logging in. The latest (4 days ago) was installed and not is just sits on the SAP screen frozen
This makes it impossible to get work done while traveling.
It is happening too often. Please QC your work before you push it to the users of your software

### 1/5 — Wieder nicht nutzbar weil es bald eine neue Version geben soll

*2024-01-31*

Ich bekomme langsam eine Krise mit dieser App. Jedes Mal wenn ich sie brauche nur ein weißer Bildschirm mir der Meldung „Diese Anwendung ist aufgrund einer Upgrade-Aktivität nicht verfügbar. Die Aktualisierte Version ist bald verfügbar im App-Store.) Und dann gibt es wochenlang kein Update. Auch ein löschen und neu installieren bringt nichts.

### 1/5 — Not working!

*2024-01-19*

Able not working since Apple update!

### 1/5 — Horrible app

*2024-01-10*

This app is an ignorant app that helps us approve purchases faster. However this app is not up to par because it constantly crashes. You have to always delete it then redownload it. For as important as it is, this app should be far more reliable. Very disappointing. I’m recommending my company to replace this company and their app because it’s trash.

### 1/5 — App Will Not Open

*2023-08-21*

This app never opens.

### 1/5 — This application is unavailable due to an upgrade activity

*2023-08-21*

This message has been there for several months when I open the app. It was just updated 2 days ago and still has the message. I uninstalled and reinstalled with no change.

### 1/5 — Worst App I ever used

*2023-08-04*

Doesn't even load. Though the logging Param is enabled (by SAP Support) no log details are available to the admin in the Web version. Waste of time and energy

**Developer response:** Hi Ariba B&I user, 

We have done some design changes to get rid of this loading issue and will be enabling it in Aug release. We are doing it selectively at the moment. Can you pls raise a support ticket. They should be able to enable it for you.

### 1/5 — Grey screen after validation

*2023-07-25, version 4.4.2*

After logon and accept invoice I close app. When I try to back to app there is a grey screen and I can’t do anything.

### 1/5 — Cr-app

*2023-07-01*

Doesn’t work

**Developer response:** Hi Cr-app, 

We have done some design changes to get rid of this loading issue and will be enabling it in Aug release. We are doing it selectively at the moment. Can you pls raise a support ticket. They should be able to enable it for you.

### 1/5 — Cannot even activate mobile device

*2023-06-01*

Every time I try to activate my mobile device it freezes.

**Developer response:** Hi Smitty126, 

We have done some design changes to get rid of this loading issue and will be enabling it in Aug release. We are doing it selectively at the moment. Can you pls raise a support ticket. They should be able to enable it for you.

### 1/5 — Wont open

*2022-09-16*

I see a lot of people with the same issue and the reply is always the same, please open a ticket blah blah blah.  I’m having the same problem where the app is stuck on loading.  How about fixing the app.  I don’t want to deal with my own tech support let alone a third party.

**Developer response:** Hi jaretac,  We have fixed many such loading issues.Hope you were able to login.

### 1/5 — Unable to activate device

*2022-09-13, version 4.1.0*

Hangs after activation key entered. Tried on all devices.

### 1/5 — App muss jeden Monat gelöscht, neu installiert und konfiguriert werden

*2022-07-22*

Meine Kollegen danken es mir.
Nach jedem Monat läuft bei der App die Sanduhr durch ohne das was passiert, trotz Neustart etc.
Einfach nur sehr unnötig und unverständlich!

**Developer response:** Lieber JuliusMN95V50, versuchen Sie, die App zu deinstallieren und zu installieren. Wenn das Problem nicht behoben wird, stellen Sie bitte eine Support-Anfrage.

## Most critical reviews (10 lowest-rated)

### 1/5 — Useless App

*2026-07-29*

This app doesn’t even give me the option of approving my open invoices. Sure would be nice if it did.

### 1/5 — Connectivity Issue

*2026-05-14*

Doesn’t get connected post authentication

### 1/5 — No good

*2026-04-29*

Doesn’t provide a ton of functionality. Updates consistently cause issues to users ability to use the app. Functionality often doesn’t work. It’s like it was released without being tested. Very poorly done by SAP

### 1/5 — Log In Issue

*2025-06-06*

I can’t log in using activation code. It keeps timing out.

### 1/5 — Worst app

*2025-03-21*

Wanted to give zero star…. Worst app

### 1/5 — À fuir

*2025-01-16*

La pire application du marché, bugs en pmanance que se soit pour les réception, les achats. C’est encore pire obligé de quitter l appli pour retrouver nos installations. Bug sur les téléchargements d’achat.
Que de l anglais de disponible. Une grosse arnaque, presse que notre groupe mondiale quitte cette organisation qui nous fait perdre du temps.

### 1/5 — Schlecht programmiert!

*2024-11-17*

Diese App erfüllt nicht den Zweck und Nutzen einer mobilen Version!
Bei jedem App-Update verfallen die Credentials und man muss das Gerät erneut authentifizieren, am PC! 
Blöd, wenn man den dann nicht dabei hat, wenn man mal ein paar Tage unterwegs ist und das kleine mobile Büro (Tablet/Handy) eigentlich für alles andere ausreicht.

Einzige Möglichkeit ist, den automatischen Updateprozess auszuschalten, aus Sicherheitsgründen aber sehr zu hinterfragen!!!

### 1/5 — App will not work- white screen

*2024-08-02*

After using the code to sign in, is brings me to a spinning circle and once that’s completed the screen just turns white. It says on the computer that I’m activated but on the phone there’s nothing.

### 1/5 — App not loading

*2024-05-21*

update: version 4.7.4 seems to solve app loading issues. 

---

I am using v4.7.3 the app was configured and was working, it stopped working suddenly (showing "There was an error loading the app. Contact SAP Ariba support.") many other colleagues do report similar and sporadic issues. SAP support claims that there is no issue with the app - however I cannot proceed. I tried with Wifi and Mobile data connection - connectivity to the web is not the problem, all other apps do work. Installation of app again and again might work but is not a proper solution approach from end user perspective. Bad mobile user experience!

### 1/5 — Not working again

*2024-03-26, version 4.7.2*

Periodically stops functioning. Freezes after opening.

## Most praised reviews (9 highest-rated)

### 5/5 — Stable useful app

*2025-07-31, version 4.11.13*

I recommend it for quick approvals

### 5/5 — Ariba Processes on the Go!

*2023-10-13*

The Ariba procurement app is a powerful tool which enables key functions for Guided Buying and SLP on the go! Create and submit non catalog requisitions using simple clicks or tiles. Approve requisitions. Create goods receipts. Create Supplier Requests to invite new suppliers to join the Ariba Network. See less sync between laptop and mobile processes. A must download for employees of companies working in the gig economy.

### 5/5 — Neues UI 👌🏽

*2020-11-22*

Mir gefallen das moderne, intuitive UI und die vielen Funktionen der App! Zusätzlich gute Integration in die Desktop-Anwendung.

### 4/5 — How to enable this for upstream

*2021-08-23*

Not getting authorised code for upstream. Not able to see tasks of upstream in this app. How to enable

### 3/5 — App will not load

*2022-04-21*

I’ve been trying for days to log in. I uninstalled and reinstalled app and still nothing. I sign in fine but then the spinning circle starts and I never get in to the app. :(

**Developer response:** Pls raise a ticket with support team. The issue could be device specific.

### 2/5 — Get punchout working

*2024-08-26*

I feel this app is only useful for receiving and non catalog ordering.  Receiving is slow due to pictures not uploading fast.  I have found it takes 20 to 60 seconds to capture a picture of a packing slip.  
Also a mobile ordering app should build in the largest benefit which is mobile ordering via catalogs.  Get that working please.

**Developer response:** Hi Crow-horn, 

The app supports catalog buying. Also, the app does not support scanning for receiving. However, can you pls log a support ticket with your concerns. Our product team will look into it.

### 2/5 — App constantly will not work

*2024-03-15*

App constantly will not work. Can’t depend on it anymore.

### 2/5 — Unable to find other fields especially Custom Form

*2023-03-08, version 4.2.2*

I am unable to view custom form in this app and assigning my name to it. Also, the interface for Supplier Registration needs to be upgraded as the supplier request a bit messy.

### 2/5 — Eventos de Sourcing

*2021-08-24, version 2.2.0*

Las tareas de aprobación de los eventos (publicación y adjudicación) no le dejan al aprobador ingresar al evento (RFP, RFI, etc) por lo que no cumple la función de aprobar, debido a que el aprobador no sabe lo que está aprobando.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*
