# SAP Cloud for Customer — user reviews > 126 indexed App Store user reviews of SAP Cloud for Customer by SAP SE, rated 2.20/5 from 93 ratings. - Source: https://appshunter.io/ios/app/sap-cloud-for-customer/id985812159/reviews - App overview in markdown: https://appshunter.io/ios/app/sap-cloud-for-customer/id985812159.md - Rating breakdown: 5★ 21 · 4★ 3 · 3★ 3 · 2★ 14 · 1★ 52 ## Newest reviews (20 of 126) ### 3/5 — Não avança tela *2026-03-25* Fica só na primeira tela. No máximo monta o carrinho e não avança para finalizar o pedido. ### 1/5 — Muy mal actualizaciones *2024-05-19, version 2308.3.2* Me parece fatal que no se muestre cuándo está en la última actualización ### 1/5 — App is useless due to constant bugs *2024-04-23, version 2402.2.1* I am sick of the app constantly hanging. I have lost count of the amount of times I have to restart my phone due to the app stalling when I open it. Now I have an update that I can’t install. It just stalls part way through the process. Again the only way out is to turn the phone on and off. Fix the bugs. With the constant glitches it is useless. I won’t reccomend to anyone. If I could give less then one star review I would. ### 2/5 — Bug fix Unterschrift erfassen groß geht nicht *2024-03-22* Immer noch Endlosschleife bei meinem iPhone XR mit dem letzten bugfix ### 1/5 — App öffnet sich nach Akt. Update nicht *2024-03-20* Die Möglichkeit mit einer App mobil zu arbeiten sollte eigentlich Erleichterungen für den Anwender mit sich bringen. Seit ich die App dienstlich benutze gibt es immer wieder Probleme vor allem nach Updates. Die App öffnet sich nicht… ### 3/5 — Loading *2024-03-20* I have iPhone 7plus and app is not loading in my phone. Id password screen is just loading. ### 3/5 — Not working since the last update *2024-03-05, version 2402.1.1* The app simply freezing on the loading screen and nothing happening. ### 1/5 — Useless *2024-02-12* SAP CRM is the worst “CRM” system that there is. Sap is awful anyway, but it feels like it was written by a separate company. No integration; no tools that a modern sales team needs to use. And the app? Worse. Really don’t bother. It is unusable. They put a ten year old on the team to design the UI. ### 1/5 — Plantage *2023-11-21* Depuis la mise à jour l écran reste bleu et reste bloquer iPhone 11 Pro ### 2/5 — Not working *2023-11-15* Not working kindly look into it and help. ### 1/5 — Lenta. Desesperante *2023-11-03, version 2308.3.2* Lenta, se bloquea. Poco intuitiva. Apta solo para quienes viven en modo Zen. iPhone 13 mini ### 4/5 — great app, missing the interactions tab *2023-11-02, version 2308.3.2* well designed app, one option i noticed to be missing compared to the desktop app is then interactions tab under the tickets. couldn't find any settings to personalize it. am i missing something. ### 1/5 — Problem in the latest version *2023-10-04* I updated “SAP Cloud for Customer” to the latest version. After that, I can’t log on it. After “Loading…” was shown, the screen was freezing. I need any solution for this problem. Thanks. ### 1/5 — SAP is terrible *2023-09-29, version 2308.1.0* SAP is a terrible user experience. I would rather mow a golf coarse with scissors than use SAP. ### 1/5 — Es geht nichts mehr! *2023-09-27* Nach dem letzten Update lädt die App nicht mal mehr hoch! Wie bei allen Nutzern! Was soll das? SAP sollte doch Ansprüche haben. Leider traurig! ### 2/5 — Un patch prévu pour Apple ? *2023-09-20* Écran bleu …. Application pratique en général, mais le patch tarde à venir ### 3/5 — Unable to login *2023-09-16* After downloading the recent updates I am unable to login as login screen is not coming and the app is not opening please help ### 1/5 — Au secours *2023-09-13* Passez votre chemin … ### 1/5 — A fuir ! *2023-09-13* Perte de temps , pas de travail hors connexion Par de stats de vente rapide. Une plaie Un commercial ### 1/5 — App no longer loads *2023-09-08* App no longer loads and I cannot navigate to a support portal to create a ticket ## Most critical reviews (10 lowest-rated) ### 1/5 — Immer noch nichts verbessert *2026-05-22* Für was sind die ganzen Updates, wenn an der Oberfläche nichts verbessert wird die App ist eine Katastrophe! ### 1/5 — Let’s make this app better. *2026-04-23* Slow to ,lad unable to use from my iPad. ### 1/5 — Lavori tu per il Crm *2026-03-30, version 2602.2.1* Credo che sia meglio l’app per ordinare gli hamburger. Questo programma era già vecchio ancora prima di iniziarlo ad usare. È frustrante ad ogni utilizzo perché inspiegabilmente macchinoso su vari passaggi ed ogni giorno prego perché gli si inchiodi definitivamente il server e si pianti in tutto il mondo. ### 1/5 — Error de la plataforma *2026-03-25, version 2602.2.1* Presenta muchos errores y es constante para realizar registro de los enlaces y iniciar sesión las credenciales de cada usuario presenta errores, grabar datos o anexos toca volver iniciar nuevamente, para la empresa el tiempo es fundamental hacer perder información que ya se grabó toca solicitar aprobación que edite la información por qué ya grabado no hay edición. En zonas rurales no tiene buena comunicación con la zona y recepción, la cual se graba automáticamente y provoca errores. ### 1/5 — Terribile.. sia l’app che il sito *2026-02-18, version 2602.1.0* Ideale per non vendere niente ### 1/5 — Nicht gepflegt *2025-11-14* Nutze die App seit 8 Jahren, da wir SAP nutzen. Bekomme in diesem Zeitraum immer nach Start die Aufforderung ein Update mit 65MB durchzuführen. Trotz Durchführung kommt die Nachricht permanent wieder. Das ist nicht akzeptabel. ### 1/5 — App öffnet nach Update nicht mehr *2025-09-26, version 2508.2.0* Nach dem gestrigen Update lässt sich die App heute nicht mehr öffnen oder laden. ### 1/5 — App coded by a Potato? *2025-05-22, version 2505.1.0* To say this app was written by an intern would be too generous. It seems SAP have been experimenting with using Potatoes to code their apps. Every time this app has an update I have to delete the app and reinstall it and log back in as the updates always crash the login page and it becomes unusable. The app is a CRM app, clearly copying and pasting information into the app is going to be a key function to enter customer details etc; logic would say you should make this easy for the user…. Not for SAP though, instead they have a super annoying pop up every single time asking if you’d like to allow permission to paste in the app…. I’m unsure if this app has been made terrible on purpose to encourage use of the web browser, but given the resulting product I hope that was their intention. ### 1/5 — Bakvaas app *2025-03-23* Many problems in this app. Dont use Dont waste time n Money. ### 1/5 — Fa perdere tempo e basta *2024-11-12, version 2408.3.1* Secondo me e’ stato creato da chi non ha mai fatto il commerciale. Privo di logica e lento. Difficile fare peggio. ## Most praised reviews (10 highest-rated) ### 5/5 — password screen not come *2023-08-24* After update the app in last, password screen is not coming. Please help. ### 5/5 — Incroyablement pratique ! *2022-09-30* Le mode déconnecté de la solution fonctionne très bien ! Très pratique surtout quand le réseau n’est pas présent partout, ce n’est pas le cas chez d’autres éditeurs. Les dernières mises à jours apportent de belles nouveautés avec un design sympathique et une reconnaissance vocale poussée. ### 5/5 — Buona Usabilità offline e online *2022-09-15, version 2208.1.0* L’ultima versione è molto intuitiva e facile da usare ### 5/5 — Excellent application *2022-01-10* I use this app in my daily life as a sales Easy to user and really insightful **Developer response:** We appreciate your feedback. ### 5/5 — Version améliorée *2022-01-10* Simple d’utilisation et moins de beugs lors de l’utilisation via Ipad. ### 5/5 — Le CRM qui va changer votre vie! *2022-01-10* J’utilise C4C depuis quelques années, et il faut avouer que la nouvelle version de ce CRM n’a rien à envier à ses concurrents! Ergonomie/UX au top, scope fonctionnel complet et parametrage/administration intuitive! Vraiment bien! ### 5/5 — How to change language from Chinese to English *2021-08-20, version 2105.1.1* As title mentioned. I need to use English version. Not allow to change ### 5/5 — So geht CRM! *2021-02-09* Die App ist sehr gut strukturiert, lässt sich auf meine Bedürfnisse anpassen und hilft mit jeden Tag in meinem Vertriebsalltag. Richtig gut finde ich auch die Offline- Funktion. So habe ich egal was passiert immer die Information die ich brauche griffbereit und kann meinen Termin direkt dokumentieren. ### 5/5 — Excelente app *2021-01-15, version 2011.2.1* 10/10 ### 5/5 — Funktioniert super *2020-05-22* Toll wäre wenn man eine Mitteilungsfunktion auf Basis seine Standardfilters einrichten könnte. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*