# SAP Concur — user reviews > 1,215 indexed App Store user reviews of SAP Concur by Concur, rated 4.80/5 from 1,130,018 ratings. - Source: https://appshunter.io/ios/app/sap-concur/id335023774/reviews - App overview in markdown: https://appshunter.io/ios/app/sap-concur/id335023774.md - Rating breakdown: 5★ 933,253 · 4★ 152,625 · 3★ 30,570 · 2★ 4,574 · 1★ 8,996 ## What do users think of SAP Concur? Overall sentiment: negative **Pros** - 🚀 Convenient for on-the-go expenses - 📸 Easy to upload receipts - 🕰️ Saves time compared to desktop - 💻 Integrates well with web version **Cons** - 🐛 Buggy, crashes frequently - 🔍 Difficult to navigate and find information - 🕰️ Slow performance and loading times - 🤖 Poor OCR and receipt recognition - 🔒 Unreliable authentication and login issues - 💻 Limited functionality compared to web version **Commonly reported bugs** - Photos not saving or uploading properly - Expense details not syncing between app and web - Inconsistent currency and exchange rate handling - Unexpected app crashes and freezes **Most requested features** - Batch upload receipts - Customizable expense categories - Improved mileage tracking - Better integration with travel booking - Ability to edit report details on mobile ## Newest reviews (15 of 1,215) ### 1/5 — Garbage *2026-08-19, version 10.34.2* App is a piece of garbage. I just updated it and it still says I need to update. Thats just one example. I would say if it works 30% of the time, that’s generous. But I have no choice because it’s the only option I have for work. ### 1/5 — Missing Amtrak *2026-08-19, version 10.34.2* Annoying to have to go to the web on a laptop to make a change or book Amtrak. ### 4/5 — Business travel *2026-08-16, version 10.34.2* I enjoy this app for the most part. My only complaint is I’ve captured receipts and they didn’t transfer to my Concur’s report. ### 2/5 — Used to be great… *2026-08-15, version 10.34.2* Utter junk now. Pretty sure a core point of having an expenses app is being able to easily attach receipts, this is no longer the case. Update: August 2026 Has added the worst AI features imaginable. You can’t even send it a receipt now without having it create some nonsense claim. A disaster. ### 2/5 — It’s always something *2026-08-14, version 10.34.2* App shuts down, I have to resign in for each expense. Every month, there’s a different t issue with this thing. I hate this app more and more every day ### 1/5 — DROP AI *2026-08-13, version 10.34.2* I used to think this app was decent until every expense report was sent back because it’s too stupid to understand comments left by you or tips on receipts ### 1/5 — Horribly glitchy *2026-08-13, version 10.34.2* Doesn’t always show expenses. Expense disappear before you can submit them. Reports don’t update properly and still show pending after they’re approved. App used to be ok but for the last year it has been ridiculously frustrating. ### 1/5 — Receipt Photos *2026-08-12, version 10.34.2* Won’t save or upload ### 2/5 — Note to developers *2026-08-12, version 10.34.2* Now with this recent update, when I attach a receipt to the expense, the entire expense disappears…When will there be a fix for this? These fixes are not helpful. It’s making the application difficult to use. ### 1/5 — Receipts not loading *2026-08-06, version 10.34.1* It’s frustrating when you load many many receipts and they do not directly download into the expense report. Makes extra work. ### 1/5 — Stop “Fixing” It! *2026-08-04, version 10.34.0* Every time they update the app I see zero improved functionality and the usually break a couple things that used to work. How can that be? Latest patch messed up the route tool for personal car mileage. Used to be able to calculate route now it just shows add receipt. Fire all your software developers and save the payroll. Last fix they got rid of the ability to be able to upload multiple photos to a single receipt - it always makes two receipts. Why keep breaking things??? I really hate this app. No choice - my company uses it so I’m stuck. ### 1/5 — Expense Type no longer works *2026-08-04, version 10.34.0* I don’t know what you guys did lately but expense type category no longer works. I can only pick individual meals and nothing else ### 3/5 — Note to developers *2026-08-04, version 10.34.0* With this recent update, the mileage option has disappeared and I’m unable to enter. When will there be a fix for this? ### 1/5 — Can’t add milage expense after update *2026-08-04, version 10.34.0* Bad update ### 1/5 — Pictures won’t process *2026-08-03, version 10.34.0* This used to be a fantastic app until it completely stopped uploading receipts. It is the only function I need from the app and it has stopped working. ## Most critical reviews (10 lowest-rated) ### 1/5 — Slow and stupid *2026-08-29, version 10.34.2* Add a receipt, smart enough to scan the receipt for information but then always saved the expense as no receipt provided. Unable to figure out how to claim mileage on the app, had to use the website ### 1/5 — It only gets worse every year *2026-08-27, version 10.34.2* Why does it take four years to scan each receipt just to mark them all ‘pending transactions’? Every year the expense feature gets less accurate and takes longer. The app is awful for any of the actual travel features. ### 1/5 — Unbelievably bad! *2026-08-26, version 10.34.2* ExpenseIt, great! Everything else, truly awful! The mobile app is painful to use and it’s not hard to waste hours of time completing one report. Expenses are added to claims with unpopulated fields, generating nonspecific error messages, and requiring manual filling when you eventually locate the empty fields in individual expenses. No help or feedback channel within the app. Not even a glossary for the many fields, some of which are barely comprehensible. I was sickened seeing a cringe SAP Concur advert appear in a taxi just as I was struggling to add expenses to my claim. Maybe if they redirected their marketing budget to product development and customer service, they might have something worth buying. ### 1/5 — Slow and not usable *2026-08-26, version 10.34.2* We use this app and it’s slow, difficult to use and things like favourite projects or recent projects don’t work. Menus frequently don’t open and the screen just locks. I can’t create a new claim form on the app. In general I’ve found this one of the worst expense systems I’ve ever had to use. Little things like when you upload a receipt you also have to select the down to say you have. If you don’t it tells you off because it knows you have. It also doesn’t OCR receipts and unlike some alternatives you can’t forward your receipts to it via email. All in all a very poor app and a very poor product. ### 1/5 — Gets worse *2026-08-26, version 10.34.2* This app over the last 6 months has gone downhill. It never works now total waste of time ### 1/5 — Slow *2026-08-24, version 10.34.2* Way too complicated, the online support is rubbish and calling up only takes you back to online support. Can’t I have a person to talk to about my issues I’m having? ### 1/5 — Painfully slow and information not added correctly *2026-08-24, version 10.34.2* The app is incredibly slow to use, pages take a long time to load. And everything has to be duplicated; details you add to an expense are not correctly carried over when you add it to a claim, meaning you have to manually enter everything again. ### 1/5 — The worst *2026-08-21, version 10.34.2* I hate this app. Always have phantom errors even if you fix everything ### 1/5 — Hangs forever on receipt upload *2026-08-21, version 10.34.2* Hangs for hours on receipt upload and there is nothing you can do when this is happening. Restarting app, phone or signing off doesn’t help. Poor design and lack of testing are obvious ### 1/5 — Missing Camera for receipt capture. *2026-08-21, version 10.34.2* Latest update has made app unusable for core function of receipt capture while traveling. ## Most praised reviews (10 highest-rated) ### 5/5 — Seamless *2026-08-28, version 10.34.2* Anyone who remembers the pain of paper based expense claims knows that this app is an absolute life changer: fat wallets bulging with disintegrating receipts, mislaid receipts, receipts blown away in by a sudden gust of wind, that spike on your desk that you can’t face dealing with. These are just a few of the myriad pillars in the temple of misery we are no longer obliged to enter. The relief is indescribable. ### 5/5 — Convenient *2026-08-05, version 10.34.1* I really like the app. It helps to stay on my receipts ### 5/5 — Good *2026-08-05, version 10.34.1* Good ### 5/5 — Great expense app *2026-08-03, version 10.34.0* SAP Concur is Easy to use and keeps your expenses very organized ### 5/5 — Simply brilliant *2026-08-01, version 10.34.0* As the title simply brilliant so easy to use and you feel guided every step of the way to your end goal, ### 5/5 — Ricky 6070 *2026-07-31, version 10.34.0* Great App and Program !!!! ### 5/5 — Latest update 👎 *2026-07-30, version 10.34.0* Latest up date will not allow to map your mileage. It wants you to add receipt where you would normally add the directions to figure out mileage. ### 5/5 — Mileage Claim *2026-07-29, version 10.34.0* You’re not getting the option to put your mileage claim in since the new update. ### 5/5 — Excellence *2026-07-27, version 10.33.1* 5 stars. I have been with Schneider electric since March of this year, and Concur has always done a great service. ### 5/5 — Union member *2026-07-27, version 10.33.1* This one app has to be one of the most important apps I have and use. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*