# SAP Service and Asset Manager

> Mobile app for managing work orders, notifications, and asset data with SAP S/4HANA. (iPhone/iPad app by SAP SE.)

- Source: https://appshunter.io/ios/app/sap-service-and-asset-manager/id1314568950 (this page in markdown: same URL + `.md`)
- Developer: [SAP SE](https://appshunter.io/developer/391959547)
- Category: Business, Productivity
- Price: Free
- Rating: 4.50/5 from 22 App Store ratings · 11 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 703 MB
- Languages: American English, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Finnish, French (France), German (Germany) and 22 more
- Released: 2017-11-23
- Data updated: 2026-09-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/sap-service-and-asset-manager/id1314568950/reviews.md

## What is SAP Service and Asset Manager?

SAP Service and Asset Manager for iPad is a new mobile app that leverages the digital core with SAP S/4HANA as well as SAP Business Technology Platform as the cloud platform for managing work orders, notifications, condition monitoring, material consumption, time management, and failure analysis. It supports multiple personas for asset management, field service management and inventory management in a single app, enabling highly skilled workers to perform their job with complex information and business logic that is always available whether they are connected to the network or working in offline environments.

Key features of SAP Service and Asset Manager
• Access to different sources of enterprise data and capabilities: provides timely, relevant, and accurate information such as asset health, inventory, maintenance, and safety checklists
• Ready-to-use, extensible iOS native app: integrated with native features and services
• Enables the worker to be more productive and seamlessly take advantage of the iOS ecosystem
• Intuitive UI: SAP Fiori (for iOS design language)
• Context-rich visualization and actionable insights
• Mobile-enabled processes integrated with enterprise systems
• Easy and timely execution of end-to-end asset management on the go

Note: To use SAP Service and Asset Manager with your business data, you must be a user of SAP S/4HANA, with mobile services enabled by your IT department. You can try out the app first using sample data.

## Key features

- Work order management
- Notification management
- Condition monitoring
- Material consumption tracking
- Time management
- Failure analysis
- Offline access

## Recent user reviews (10 of 11)

All indexed reviews: https://appshunter.io/ios/app/sap-service-and-asset-manager/id1314568950/reviews.md

### 5/5 — App is good

*2025-07-05*

App is missing a logistic persona…What the heck??

### 1/5 — مشاكل

*2025-05-31, version 2410.0.7*

An application that contains infinite problems

### 5/5 — Plant has become more efficient

*2024-05-31, version 2405.0.0*

We have used the app to solve several problems at our plant. Not all solutions have been perfect but overall we had great success improving our operations. Fur sure we have improved our productivity since using the app!

### 5/5 — Love new UI

*2024-01-11*

SAP has listened to customers complaints about UI and have improved considerably. Also, performance has improved.

### 1/5 — Fix the mistakes

*2024-01-09, version 2310.0.2*

I have to delete the application every time I use it to get what I want

### 1/5 — Not able to open the application.

*2023-06-01, version 2210.0.7*

The application is getting crashed once we click to open.

### 5/5 — Very helpful

*2023-04-05, version 2210.0.5*

Helps maintenance technicians

### 5/5 — Great app

*2022-07-29, version 2205.0.2*

Thanks to the app I have no more trees on my powerlines on my farm in arizona. Easy to add operations and track my nevessary tools. Go cowboys!

### 4/5 — App is good

*2021-06-07*

App works fine with the latest iOS don’t listen to Syko Patrick

### 1/5 — This demo app is not compatible with iOS 12.5.1

*2021-03-10*

This demo app is not compatible with iOS 12.5.1.  The application is available to install but crashes upon opening.   This app used to work prior to the device being updated to iOS 12.5.1.

## Frequently asked questions about SAP Service and Asset Manager

### What is SAP Service and Asset Manager used for?

SAP Service and Asset Manager is used for managing work orders, notifications, condition monitoring, material consumption, time management, and failure analysis. It provides access to enterprise data and supports offline functionality for professionals in asset management, field service, and inventory management.

### Is SAP Service and Asset Manager free to use?

Yes, SAP Service and Asset Manager is available for free. However, to use it with your business data, you must be a user of SAP S/4HANA with mobile services enabled by your IT department.

### What devices does SAP Service and Asset Manager support?

SAP Service and Asset Manager supports both iPhone and iPad devices, leveraging native iOS features for a seamless user experience.

### Does SAP Service and Asset Manager work offline?

Yes, a key feature of SAP Service and Asset Manager is its ability to work in offline environments. This ensures that highly skilled workers can perform their jobs with complex information and business logic even when not connected to the network.

### What is the user interface like in SAP Service and Asset Manager?

SAP Service and Asset Manager features an intuitive UI based on the SAP Fiori design language for iOS. This provides context-rich visualization and actionable insights for users.

### How often is SAP Service and Asset Manager updated?

The latest version, 2511.1.0, was last updated on April 1, 2026. While specific update frequency isn't detailed, the app is actively maintained.

### What is the age rating for SAP Service and Asset Manager?

SAP Service and Asset Manager has an age rating of 4+, making it suitable for a wide range of users.

### Can I try SAP Service and Asset Manager before connecting to my business data?

Yes, you can try out SAP Service and Asset Manager first using sample data. This allows you to explore its features and interface before integrating it with your live business information.

## Version history (last 5 releases)

### 2511.2.1 — 2026-08-14

BUG FIXES
• WalkMe mobile SDK integration for iOS
• Enhanced AI assisted job completion with activity codes, improved UX and enhanced time capture
• Improved hierarchy control performance using pagination
• Fixed issues with notifications, operations and parts
• Fixed issues in demo data
• Fixed issues related to deep link create actions
• Fixed sync related issues for Inventory Clerk persona
• Fixed issues in Warehouse Clerk persona related to scanning and searching
• Fixed issue in field logistics operator persona
• Fixed map related issues

### 2511.2.0 — 2026-07-01

NEW FEATURES
• Backend configurable work order due dates
• Pagination support for Editable Data Table (EDT) 
• Support Failure effect field in Notifications
• Create minor and emergency notifications with screening
• Map improvements with grouping of business layers and returning feature properties in actions
• Sync error messages UX improvement
• Support EWM Outbound Delivery process with discard capability
• Support Remote Kitting in Field Logistics (FL)
• Joule mobile client enablement

### 2511.1.2 — 2026-05-19

BUG FIXES
• Fixed issues with Inventory clerk and field service technician persona in demo mode

### 2511.1.1 — 2026-05-04

BUG FIXES
• We fixed issues with rendering certain basemaps in the map control
• We fixed an issue related to a crash when clicking on view attributes field on map
• We fixed an issue with GEF integration
• We fixed an issue with token based authentication in maps.
• We updated MDK version to 25.9.3

### 2511.1.0 — 2026-04-01

NEW FEATURES
• We simplified map settings screen UX for offline maps
• We added support for draw to search on map
• Orders, operations and notification lists can now be filtered by equipment and functional locations
• PRT documents can now be included in the bulk download of documents for operations
• You can now configure the SAP date fields for operation due dates to be displayed in app

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*