# Sapphire Care > Digital health platform for appointment management, communication, and health record access. (iPhone/iPad app by Mohamed Gomah.) - Source: https://appshunter.io/ios/app/sapphire-care/id946898445 (this page in markdown: same URL + `.md`) - Developer: [Mohamed Gomah](https://appshunter.io/developer/1652620255) - Category: Medical - Price: Free - Rating: 2.00/5 from 7 App Store ratings · 4 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 173 MB - Languages: American English, Arabic, French (France), German (Germany), Japanese, European Portuguese, European Spanish - Released: 2016-11-14 - Data updated: 2026-08-08 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/sapphire-care/id946898445/reviews.md ## What is Sapphire Care? Sapphire Care provides a comprehensive state of the art care experience to patients. User-friendly, secure, and adaptable, it allows patients to manage appointments and interact with healthcare providers. This platform will grow to include other useful features such as 24/7 access to your Personal Health Record, access to a medical glossary and systematic symptoms checker, as well as a prescription renewal mechanism. Metrics - 10 seconds to update personal data - 15 seconds to manage appointments - 30 seconds to find the right hospital and doctor Major Features Scheduling & Agenda With Sapphire Care, the patient can access all listed healthcare providers, check availability of the desired specialty and/or physician and immediately book and manage appointments online. Smart Communications This feature allows for a two-way communication stream between healthcare providers and their patients. Statistics & Dashboards All data registered in Sapphire Care is available in an extensive, easy to understand, set of reports and dashboards. ## Key features - Appointment scheduling and management - Secure patient-provider communication - Access to Personal Health Record - Medical glossary and symptom checker - Prescription renewal - Statistics and dashboards ## Recent user reviews (4 of 4) All indexed reviews: https://appshunter.io/ios/app/sapphire-care/id946898445/reviews.md ### 1/5 — Trouble Logging in *2026-04-01* Can’t do recovery password **Developer response:** Hello, We are sorry to hear you're having trouble. Could you please clarify if you are not receiving the SMS or email after entering your Civil ID on the 'Forgot Password' screen? This will help us investigate the issue further for you. If the issue still persists, please use the following contacts. Email: mmagd@atc.com.kw Phone: +96566388608 ### 1/5 — Unnecessary and a scam *2025-07-16* This app is completely unnecessary, especially with SAHEL already offering appointment booking and government integration. Customer support is non-existent, I tried contacting hospitals through the in-app email button, but the email field is blank. The phone numbers listed? No one ever answers, day or night. My first appointment request was rejected because I “don’t have a profile” even though the app itself says: “This feature is only available on the full version of the app. Continue your registration at the hospital to gain full access.” How am I supposed to complete my registration at the hospital if they won’t let me book an appointment to go there in the first place? ### 1/5 — Non-Functional *2024-01-12, version 2.0.22* The app won’t open. It’s completely non-functional. ### 1/5 — App Not Working *2023-07-13, version 2.0.22* Hope this gets sorted soon. ## Frequently asked questions about Sapphire Care ### What is Sapphire Care? Sapphire Care is a medical application designed to provide patients with a comprehensive care experience. It allows users to manage appointments, communicate with healthcare providers, and access their health records. ### How quickly can I manage appointments with Sapphire Care? Sapphire Care is designed for efficiency, with appointment management taking approximately 15 seconds. Finding the right hospital and doctor is also streamlined, taking around 30 seconds. ### Does Sapphire Care offer access to my health records? Yes, Sapphire Care will provide 24/7 access to your Personal Health Record. This feature is part of its comprehensive approach to patient care. ### Can I renew prescriptions through Sapphire Care? Yes, Sapphire Care includes a prescription renewal mechanism. This feature aims to simplify the process for patients managing their medications. ### What devices does Sapphire Care support? Sapphire Care is available on iPhone, iPad, and iPod devices. It is designed to be accessible across various Apple mobile platforms. ### How often is Sapphire Care updated? Sapphire Care was last updated on June 4, 2024, with version 2.0.23. The developer frequently releases updates to improve functionality and add features. ### What is the user rating for Sapphire Care? Sapphire Care has a current rating of 1.8 stars based on 5 ratings. This indicates that user satisfaction is currently low. ### Does Sapphire Care have ads? No, Sapphire Care does not contain advertisements. The application is free to download and use without ad interruptions. ## Version history (last 5 releases) ### 2.4.5 — 2026-08-07 New fallback screens when the app/server is unreachable. Update application to support last iOS sdk/devices. Attach documents are now allowed also in follow up appointments for Hospital Services Onboarding enhancement to allow registration without user email ### 2.0.23 — 2024-06-04 Security improvement of the communications between the APP and the Hospitals. Enhanced Device push notification. Bug fixes. ### 2.0.22 — 2022-10-05 Sapphire Care users can now create a full account remotely, without having to reach any Sapphire Hospital. Provide Sapphire Care users the option to request an appointment choosing a Hospital Service. Remote video consultations with doctors. Added a hospital image for each hospital. Adjusted Hospital Specialty list for showing only the ones that allow requesting appointments. Enhanced required user input - documents or patient information - for requesting appointments. Search filter on medications. ### 2.0.11 — 2021-03-30 Speedup registration using a photo of the patient civil ID card. Check map with the available hospitals. Upload required documents for scheduling an appointment. Request appointments on hospitals where the patient is not yet registered. Check Radiology exams. Keyboard with digits only so that it's faster to enter his civil id. Increased performance on medication screen. Allow scheduling appointments without specifying a doctor. Increased performance in uploading photos. Call an Uber to go to the chosen hospital. Integration with hospital queuing systems to receive about-to-be-called notifications freeing the patient of staying in the waiting area. Added filters for a more powerful search in patient medication. Integration with the hospital system providing the patient the option of a convenient mobile check-in once he is at a close distance from the hospital. ### 2.0 — 2019-08-08 - The app has a completely new design - New users can now register on the app - Check more of your clinical information: Blood type, Allergies and Chronic Diseases - Access Hospital Directory and Doctor profiles - Control your notification’s channel and language ## Apps similar to Sapphire Care | App | Rating | Price | Category | | --- | --- | --- | --- | | [MOHKW](https://appshunter.io/ios/app/mohkw/id6538717996) | — | Free | Medical | | [Hadi Clinic](https://appshunter.io/ios/app/hadi-clinic/id1547762109) | 3.7 (280) | Free | Medical | | [DAWI](https://appshunter.io/ios/app/dawi/id1480385558) | 4.3 (20) | Free | Medical | | [Dar Al Shifa](https://appshunter.io/ios/app/dar-al-shifa/id1506926126) | 4.0 (361) | Free | Medical | | [Al Salam Hosp](https://appshunter.io/ios/app/al-salam-hosp/id1643490830) | 3.5 (10) | Free | Medical | ## Related topics [sapphire care](https://appshunter.io/ios/topics/sapphire-care) · [sapphire](https://appshunter.io/ios/topics/sapphire) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-08.*