# Sapphire Global WiFi

> Global Wi-Fi hotspot management for international travel with extensive data plans. (iPhone/iPad app by DHI Telecom.)

- Source: https://appshunter.io/ios/app/sapphire-global-wifi/id1252470520 (this page in markdown: same URL + `.md`)
- Developer: [DHI Telecom](https://appshunter.io/developer/1252470519)
- Category: Utilities
- Price: Free
- Rating: 2.60/5 from 147 App Store ratings · 62 written reviews indexed
- Age rating: 4+
- Requires: iOS 9.0 · 61 MB
- Languages: American English, Arabic, French (France), European Spanish
- Released: 2017-06-28
- Data updated: 2026-06-09
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/sapphire-global-wifi/id1252470520/reviews.md

## What is Sapphire Global WiFi?

Say goodbye to expensive roaming charges and hello to Sapphire global wi-fi! Travel with confidence in over 130 countries with a Sapphire Hotspot. Browse 900+ data plans, manage your data usage, check signal strength and more all within the app. Simply download and link to your Sapphire hotspot. For more information visit sapphirego.com

## Key features

- Global Wi-Fi hotspot management
- Access 900+ data plans
- Manage data usage
- Check signal strength
- Supports over 130 countries

## Recent user reviews (10 of 62)

All indexed reviews: https://appshunter.io/ios/app/sapphire-global-wifi/id1252470520/reviews.md

### 1/5 — Waste of money

*2025-09-17, version v2.1.00*

Got this because I’m always on the move over here in Europe and I believe I got completely scammed I bought GB and had access to the WiFi for about a day and didn’t work after that I even went out of my way and tried connecting in several different places were I knew my regular data would work and this thing just wouldn’t connect it wouldn’t even pop up on my phone

### 1/5 — Do not buy

*2025-07-28, version v2.1.00*

I paid $300 for the device, and an additional $90 for service, only for the service to stop entirely a few days after use. Factory resets do nothing, customer service does nothing. Garbage service.

### 1/5 — Terrible!

*2025-05-01, version v2.1.00*

Don’t do it, find another WiFi provider. I have used Sapphire for a decade with good results, except the last two years have been ridiculous. No signal connections, poor connection to iPhone when I can even get it to connect to my phone! Has failed in Portugal, Spain and now in Vietnam. This is a ridiculous brick that just sucked the last 90 bucks out of my wallet.

### 1/5 — Can’t ever use the app

*2025-04-10, version v2.1.00*

The second I get on this app it freezes every time I’ve done everything to try and fix this and it never works.

### 3/5 — UPNP never available, poor speeds and constant connectivity issues

*2024-11-23, version v2.1.00*

Good day, 

I use your service because I am deployed, the wifi has several days where i cant do the things i need for college because a 10 minute video can take hours to load, can’t game with my wife and kids because universal plug n play (UPNP) NAT Type is always strict. It has taken me 3 days to download a 11GB game with my xbox constantly running because the speeds are so slow or like tonight my signal wont stay stable enough to make progress on the download. 
The weather has been consistently clear skies here, being here in the desert not many rain storms occur. It is getting colder which I understand does impact Wi-Fi signal but last time I was here I had none of these issues. 
Perhaps a firmware update is needed?

Any recommendations to resolve my issues would be greatly appreciated. 

Respectfully,

Andrew

### 1/5 — RIP OFF

*2024-10-31, version v2.1.00*

Huge rip off 😡DO NOT buy into to this total scam‼️They are exactly like every other time share… a total joke.

### 3/5 — Needs an Update

*2024-08-24, version v2.1.00*

Sapphire works well with my Sapphire 3. But i feel like its lacking in some areas. Competitor’s pucks offer software/hardware updates via their respective apps. Where as sapphire does not. The device goes in and out a lot even in well covered areas for service.

### 1/5 — Doesn’t work now - after only two uses

*2024-05-17, version v2.1.00*

Sadly I invested in a sapphire device (- not inexpensive!). First impressions were good, went to Egypt and it helped keep communications well. New York and it was fine, avoiding the need to jump on multiple different WiFi sources. 
Then it stopped working. Support was given but uninspiring and it took a while to get any traction with the support team of any substance. Sadly an expensive device then became a black brick which was effectively unsupported by the sapphire team…. No efforts made to try to help other than switch on and off and the factory reset (many times). 
Now I can’t trust the device so I don’t take it travelling but use it as a paperweight. It may be great for other people but I can only go on my experience.
Expensive mistake - caveat emptor. Using eSIMs now.

### 4/5 — Works well

*2024-03-09, version v2.1.00*

Have used all over Europe. It is very pricy. However much more secure than any free WiFi. I have to work some. Spotty in rural areas. But that is stated when purchasing.

### 1/5 — Scam

*2023-11-29, version v2.1.00*

Absolutely worthless company and products.  The sapphire three won’t connect to the internet no matter if you get the SIM card or buy a plan.  Support doesn’t know what they’re talking about, and their sales clerks are definitely paid commission and will lie to make the sale.

## Frequently asked questions about Sapphire Global WiFi

### What does Sapphire Global WiFi do?

Sapphire Global WiFi is an app designed to manage your global Wi-Fi hotspot. It allows you to browse and select from over 900 data plans available in more than 130 countries, helping you stay connected while traveling internationally.

### What are the key features of the app?

The app's key features include managing your Sapphire hotspot, browsing a wide selection of data plans, monitoring your data usage, and checking signal strength. It aims to provide a comprehensive solution for international Wi-Fi connectivity.

### Is Sapphire Global WiFi free to use?

Based on the provided information, the app itself is free to download and use. The cost would be associated with purchasing data plans for your Sapphire hotspot, which are managed through the app.

### What countries does Sapphire Global WiFi support?

The app supports connectivity in over 130 countries worldwide. This extensive coverage allows travelers to utilize their Sapphire hotspot and access data plans in a vast number of international destinations.

### How do I get started with Sapphire Global WiFi?

To get started, you need to download the app and link it to your Sapphire hotspot device. Once linked, you can then proceed to browse and manage your data plans for international travel.

## Version history (last 5 releases)

### v2.1.00 — 2020-08-25

Performance Optimized & Bugs fixed.

### 2.0.05 — 2020-07-14

Multi Language, Performance Optimized

### 2.0.3 — 2020-01-15

The latest version contains bug fixes and performance improvements

### 2.0.01 — 2019-07-09

- Fresh new look
- Improved data plan browsing
- Quick Start Guide
- Comprehensive FAQ

### 1.0.05 — 2018-11-28

1. Updated network coverage;

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*