# SaraAvi – Ai Avatar maker — user reviews

> 133 indexed App Store user reviews of SaraAvi by Omurbek Asanov, rated 4.10/5 from 207 ratings.

- Source: https://appshunter.io/ios/app/saraavi-ai-avatar-maker/id6751198953/reviews
- App overview in markdown: https://appshunter.io/ios/app/saraavi-ai-avatar-maker/id6751198953.md
- Rating breakdown: 5★ 150 · 4★ 12 · 3★ 4 · 2★ 3 · 1★ 38

## What do users think of SaraAvi?

Overall sentiment: negative

**Pros**

- 👍 Great app
- 🚀 Helpful in solving problems
- 💡 Generates very realistic avatars

**Cons**

- 🚫 No free trial
- 💰 Subscription-based model
- 🐛 Errors when generating avatars
- 🤖 Limited avatar customization

**Commonly reported bugs**

- Errors when generating avatars
- Difficulty canceling subscription

**Most requested features**

- Free trial option
- Improved avatar customization
- Better error handling

## Newest reviews (16 of 133)

### 4/5 — Personal

*2026-06-18*

It’s new for me but having fun so far.

**Developer response:** Thank you, we really appreciate your feedback!

### 1/5 — Slow & useless

*2026-05-06*

Just making sure if I can find anything positive with this app.

**Developer response:** Hello! Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations. Our team is continuously working on improving the app, adding new features, and making the results more accurate. We really value your input and will take it into account in future updates. We hope you’ll give us another try as we continue to improve.

### 1/5 — Very bad app, inspite of taking subscription app doesnt work, do not download, they are fooling

*2026-05-05*

Very bad app, inspite of taking subscription app doesnt work, do not download, they are fooling

**Developer response:** Thank you for your feedback. We are sorry that you had a negative experience with our service. We take such allegations seriously and want to look into the situation. Please provide more details about your experience so that we can conduct an internal investigation and take the necessary measures. Your opinion is important to us, and we strive to provide a high level of trust and quality.

### 1/5 — Doesn’t work

*2026-04-30, version 2.1*

Doesn’t work at all

### 1/5 — Where are the “BLACK” avatars????

*2026-04-29, version 2.1*

Where are the “Black” Avatars????

### 1/5 — Very Bad experience

*2026-04-25*

Total waste of money, a single video dint got generated, each time an error message its showing, not at all friendly app, very bad experience & very bad support system, inspite of sending several feedback none came up with any resolution. 
Not recommended at all, don’t waste time, energy & money on this!

**Developer response:** Hello! Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations. Our team is continuously working on improving the app, adding new features, and making the results more accurate. We really value your input and will take it into account in future updates. We hope you’ll give us another try as we continue to improve.

### 1/5 — Can’t make videos

*2026-04-25, version 2.1*

After I purchased every single videos that I do comes with a error. What a waste of money!

### 1/5 — Bad doesn’t work at all

*2026-04-24*

I am wasting my time making these just for it to tell me that generation has failed. It never works. I can never make anything. I want a refund.

**Developer response:** Thank you for your feedback. We apologize for the issues the recent update has caused. To help resolve this issue and preserve your subscription, please contact our support team at golightlycharmainw4@outlook.com. We will investigate immediately. Your feedback is very important to us as we work to improve the app.

### 1/5 — Can’t login

*2026-04-18, version 2.1*

After my purchase I can’t login

### 1/5 — Not working arre buying subscription

*2026-04-05*

I have purchased subscription but it’s not working doing nothing my money is gone tried on different phones android iOS as well but it is not working

**Developer response:** Good afternoon! We're very sorry for the inconvenience you've experienced. This may be a temporary technical error. If the problem persists, please email us at golightlycharmainw4@outlook.com — we'll be sure to help and resolve the issue.

### 1/5 — Misleading Features & Limited Functionality

*2026-04-04, version 2.1*

I purchased this app expecting to be able to upload my own video and voice to create a personalized avatar, but that’s not what it offers at all. Instead, you’re limited to a small selection of pre-made avatars, and there’s no option to create one based on your own image or video.

There are already other tools that do this type of thing much better, so it’s disappointing that this app doesn’t deliver on what it seems to promise. The functionality feels very restricted and underwhelming for a paid product.

I regret purchasing it before realizing these limitations. Overall, a frustrating experience and not worth the money in its current state.

### 1/5 — Doesn’t work

*2026-04-04*

Actively trying to get a refund.  You can’t even test it unless you sign up for a $7/week trial. Accidentally hit the wrong button and you get charged $40 for an app that doesn’t work. I open the app and it says “can’t load avatars” and “do you want to retry or cancel?”.  Retry gives you the same cycle of messages. “Cancel” gives you a useless app. Been trying to get a refund for a few days. Don’t buy anything from this “author “.

**Developer response:** Thank you for your feedback. We apologize for the issues the recent update has caused. To help resolve this issue and preserve your subscription, please contact our support team at golightlycharmainw4@outlook.com. We will investigate immediately. Your feedback is very important to us as we work to improve the app.

### 1/5 — Doesn’t load doesn’t work

*2026-03-20*

Waste of money won’t reply to me either

**Developer response:** Hello! Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations. Our team is continuously working on improving the app, adding new features, and making the results more accurate. We really value your input and will take it into account in future updates. We hope you’ll give us another try as we continue to improve.

### 1/5 — Worst

*2026-03-14*

Bad experience, doesn’t work

**Developer response:** Hello! Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations. Our team is continuously working on improving the app, adding new features, and making the results more accurate. We really value your input and will take it into account in future updates. We hope you’ll give us another try as we continue to improve.

### 1/5 — Horrible App

*2026-03-13*

Do not waste your money, it’s The worst application !

**Developer response:** Hello! Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations. Our team is continuously working on improving the app, adding new features, and making the results more accurate. We really value your input and will take it into account in future updates. We hope you’ll give us another try as we continue to improve.

### 1/5 — Doesn't do what it says

*2026-02-21*

Videos never created

**Developer response:** Hello! Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations. Our team is continuously working on improving the app, adding new features, and making the results more accurate. We really value your input and will take it into account in future updates. We hope you’ll give us another try as we continue to improve.

## Most critical reviews (10 lowest-rated)

### 1/5 — Not many options

*2026-07-28, version 2.4*

Don’t respond to contact us and to few options. Not 1 Australian accent available or able to be uploaded

### 1/5 — Doesn’t work uses hotmail please don’t do it

*2026-07-24, version 2.4*

I paid for it but every time I go in to make a video to takes me to payment to access anything, I already paid. It doesn’t work at all I wonder why Claude recommended it, this is next level incompetence. If all you need is just slap a Claude code and just publish app we are in trouble.

### 1/5 — Mon avatar est vraiment mal fait, on vois tout de suite que la communication est fausse

*2026-07-02*

Très déçue, j’ai payer l’abonnement annuel pour pouvoir tester , en 5 min j’ai dépenser 44 euros pour rien , l’avatar est vraiment trop fake

### 1/5 — Problems

*2026-06-29*

Can’t do anything

**Developer response:** Good afternoon! We're very sorry for the inconvenience you've experienced. This may be a temporary technical error. If the problem persists, please email us at servetyilmazkaya@hotmail.com — we'll be sure to help and resolve the issue.

### 1/5 — This is a scam

*2026-06-21*

This app doesn’t worth a penny. Very useless and worthless.

**Developer response:** Thank you for your feedback. We are sorry that you had a negative experience with our service. We take such allegations seriously and want to look into the situation. Please provide more details about your experience so that we can conduct an internal investigation and take the necessary measures. Your opinion is important to us, and we strive to provide a high level of trust and quality.

### 1/5 — 🚫DO NOT DOWNLOAD! This is NOT Synthesia.io - imposter app stealing data and overcharging

*2026-06-19, version 2.2*

🚨 FAKE APP! NOT AFFILIATED WITH SYNTHESIA.IO 🚨This is an impostor app trying to scam you! Synthesia does NOT have an official mobile app. This is just a scammer trying to take advantage of the Synthesia name and branding. Do not download it or enter your login info here. Go to the actual website instead.

### 1/5 — Doesnt work

*2026-06-16*

I already have an account and i cant sign in. Wants you to pay again…no
thank you

**Developer response:** Hello!

Thank you for your feedback. We are truly sorry that you were not satisfied with using our application.

We always strive to ensure that the balance between functionality and paid options is fair and understandable for users. Your opinion is very important to us, and we will definitely analyze your comments to improve our product and the experience of using it.

If you have specific questions or you encountered difficulties while working in the application, we are ready to help. Please do not hesitate to contact our support team directly.

Thank you for your feedback - it helps us grow and become better.

### 1/5 — STAY AWAY

*2026-06-02*

This platform scammed me and charged close to $1k to my credit card for an annual plan when I NEVER opted in for an annual subscription. I disputed it with my credit card, won the case, and thought I was done…here I am almost a year later getting an email that it’s going to auto renew. Can’t figure out how to access my account from the website so I download the app, still can’t find a login option. Absolute nightmare.

**Developer response:** Thank you for your feedback. We are sorry that you had a negative experience with our service. We take such allegations seriously and want to look into the situation. Please provide more details about your experience so that we can conduct an internal investigation and take the necessary measures. Your opinion is important to us, and we strive to provide a high level of trust and quality.

### 1/5 — Scam Save your money

*2026-06-01*

Couldn’t even use the app. Every time I tried to select a person and type the words for them to talk it says error.  Now I’m out, no free trial so I cancelled

**Developer response:** Hello!

Thank you for your feedback. We are truly sorry that you were not satisfied with using our application.

We always strive to ensure that the balance between functionality and paid options is fair and understandable for users. Your opinion is very important to us, and we will definitely analyze your comments to improve our product and the experience of using it.

If you have specific questions or you encountered difficulties while working in the application, we are ready to help. Please do not hesitate to contact our support team directly.

Thank you for your feedback - it helps us grow and become better.

### 1/5 — Generation Failure

*2026-05-27, version 2.2*

I saw reviews on YouTube and thought this might be a good fit for me and I signed up and unfortunately, I feel like this was definitely a waste of money I can’t wait to cancel this subscription. I’ve tried multiple times to generate a video and I keep getting an error. Average it takes 8 to 12 minutes for a video to generate and that’s with the subscription. Run do not subscribe.

## Most praised reviews (10 highest-rated)

### 5/5 — Content

*2026-06-26, version 2.3*

9000

### 5/5 — Connie’s happy

*2026-06-17*

Finally a video that doesn’t lose text after a few seconds

**Developer response:** Thank you, we really appreciate your feedback!

### 5/5 — Project

*2026-06-06*

Good

**Developer response:** Thank you, we really appreciate your feedback!

### 5/5 — Ai dental

*2026-02-24, version 1.8*

Very nice

### 5/5 — Best

*2026-02-20*

Game change

**Developer response:** Thank you, we really appreciate your feedback!

### 5/5 — Sticking while typing

*2026-02-18*

Typing half of delay it’s like you have to talk for two work properly

### 5/5 — Thanks

*2026-02-04, version 1.5*

5

### 5/5 — Make the voice seems real

*2026-02-03, version 1.5*

Generate a calm voice for me

### 5/5 — Hu

*2026-01-30, version 1.5*

Famous

### 5/5 — Mr.

*2026-01-29, version 1.5*

Great app

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
