# Saratoga National Bank — user reviews

> 19 indexed App Store user reviews of Saratoga National Bank by SARATOGA NATIONAL BANK & TRUST COMPANY, rated 4.76/5 from 919 ratings.

- Source: https://appshunter.io/ios/app/saratoga-national-bank/id759249889/reviews
- App overview in markdown: https://appshunter.io/ios/app/saratoga-national-bank/id759249889.md
- Rating breakdown: 5★ 806 · 4★ 63 · 3★ 20 · 2★ 3 · 1★ 27

## What do users think of Saratoga National Bank?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 👍 Wonderful mobile deposit
- 🔒 Fingerprint login

**Cons**

- 🐛 Mobile check deposit doesn't work sometimes
- 🐛 Glitchy at times, won't load
- 🔒 Limited transfer frequency

**Commonly reported bugs**

- Login issues
- Trouble scanning checks

**Most requested features**

- Improve online banking experience
- Increase transfer frequency

## Newest reviews (1 of 19)

### 4/5 — Great app for local bank

*2016-01-09*

Lots of capability, love the thumbprint sign on

## Most critical reviews (10 lowest-rated)

### 1/5 — Avoid this bank

*2023-10-27*

Very unprofessional!

### 1/5 — Can not pay my car loan with app

*2023-02-09*

Useless and angers me very much

### 1/5 — No so good.

*2023-01-13*

The employees in your bank are fantastic. 
The issue lies with the awful. Awful. Awful online banking services. 

From Friday at 5 until Tuesday at 9 the service is unavailable. It is drastically poorer quality than even the smallest local credit unions. 

Yet. In a daily basis during those times. I can receive endless. Useless messages about common sense items. Phishing scams on line safety. 

Perhaps we could skip beating routine information to death. And focus on having a more real time experience with the online banking features at Saratoga National.

### 1/5 — Online is terrible

*2021-05-15*

Worst online service from any bank is Saratoga Bank
All the best bad names used

### 1/5 — Fix this!

*2019-10-28*

Doesn’t let me login to check my balance since I’ve gotten the app. It’s trash

### 1/5 — Weak app

*2014-11-20*

Very basic. The mobile deposit is very hard to use.

### 3/5 — Check

*2018-07-28*

I really like the app except it is horrible at reading checks and scanning the back where you endorse takes like 30 tries to get to to work

### 3/5 — Glitch

*2016-07-18*

Way to glitchy at times, other times it won't load. Had less problems with the app before they updated it

### 4/5 — Not bad

*2016-08-05*

Impressively functional app for a smaller banking company. Decent work for whomever developed it.

### 4/5 — Log out

*2016-04-15*

I wish you could have kept the log out button up in the corner

## Most praised reviews (8 highest-rated)

### 5/5 — Mobile check deposit doesn’t work sometimes.

*2022-10-10*

Mobile check deposit doesn’t work sometimes.

### 5/5 — App

*2021-03-14*

I like the app but......I don’t like how I can only transfer so many times a month, when it’s MY money....😒

### 5/5 — Works Just Fine

*2020-06-15*

The App is great!

### 5/5 — Mobile deposit

*2019-09-11*

Wonderful. So easy to use

### 5/5 — Love it!

*2019-04-20*

Great app

### 5/5 — Easy to use

*2017-04-24*

Easy, simple, great

### 5/5 — An Easy Useful App

*2016-05-17*

I love Saratoga National's phone app, you might be wondering why I love it so much? Because it has tons of useful things like bill pay and mobile deposit, fingerprint instead of password, etc. My old bank that I still have a credit card through still doesn't have any of that on their Mobile app. Their app is useless essentially, Saratoga National's app lets me pay bills with ease, if I want to check my balance it's literally a fingerprint away. No writing an absurdly long password every time I need to check. No having to log in on a computer to pay my credit card. 

I love this app.

### 5/5 — Lifesaver

*2015-01-30*

This is a great app and so easy to use ! With multiple accounts in our family this is great for transferring money and making deposits when time is short.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*