# SarawakPass — user reviews

> 27 indexed App Store user reviews of SarawakPass by Sarawak State Government.

- Source: https://appshunter.io/ios/app/sarawakpass/id6502891393/reviews
- App overview in markdown: https://appshunter.io/ios/app/sarawakpass/id6502891393.md

## Newest reviews (10 of 27)

### 1/5 — Ic verity error

*2025-11-07, version 2.1.2*

Fix your bug first before you launch

### 1/5 — Bad app behavior

*2025-10-23, version 2.0.0*

Why do i need to install all the related apps? Couldn’t sarawakpass behave like touchngo that i can view all the apps content within an iframe?

### 1/5 — ERORR IC Verification

*2025-10-22, version 2.0.0*

Verification keeps failing

### 1/5 — cant sign up

*2025-08-17, version 1.3.2*

receive OTP, key-in OTP however just loading then finish. It not successful sign up.

### 1/5 — Diseased project

*2025-07-26, version 1.3.0*

Takes forever to load. Forbidden to take nonhalal food but granted to take nonhalal profit or money

### 1/5 — Face scan

*2025-07-01, version 1.3.0*

Dah banyak kali scan muka agi juak x dapat..Angol diri molah banyak kali mala failure

### 1/5 — Signup problem

*2025-02-19, version 1.1.1*

Turn nak ambis gambar muka terus CONNECTION FAILURE? Hm useless app bye

### 1/5 — Worst

*2025-01-02, version 1.0.4*

WORST APPS EVER!! the apps cant even verify my identity card

### 1/5 — System Murahan

*2025-01-01, version 1.0.4*

Kenapa asyik2 logout.. semaklaaa asyik2 nak login.. dahtu network pulak disalahkan.. buduh apa

### 1/5 — POOR APPS !!

*2024-12-19, version 1.0.4*

always failure every time wanna to create account !! Such a stupid apps !!

## Most critical reviews (10 lowest-rated)

### 1/5 — B0d0h xpt scan id kabur lh padahal dah ternag jelas ic aku s14l

*2026-05-23, version 2.2.0*

Fix the damn sistem

### 1/5 — Terrible apps

*2026-04-30, version 2.1.14*

Not friendly user for elder people. Too complicated. Already fill in manual form but required to fill in again in apps. Always need to reset password although it is correct. Why even bother to creata an apps

### 1/5 — Capturing Picture

*2026-03-19, version 2.1.12*

This app is so noob, got no reflection pun kata x ikut step, already tried like more than 5, different angles, with/without light, masih gak sama👎🏼👎🏼whoever create this app, u should improve the coding system on that registration part (the taking IC picture)

### 1/5 — Semadi nadai

*2026-02-24, version 2.1.10*

Always shows error in verify ic

### 1/5 — Not User Friendly

*2026-02-03, version 2.1.10*

Very very very difficult to register & always stuck at IC verification. Not user friendly at all especially for seniors like me who is not tech savvy. It’s very frustrating as now I can’t log in into the Lasis app

### 1/5 — SAINS should learn to simplify not complicate. Idiot.

*2026-01-12, version 2.1.8*

Does it makes sense that everytime my staff need to go thru few pages jz to login elasis? 1. Elasis login (password). 2. Fill in corporate email to login corporate account. 3. Request OTP. 4. Keep texting me to make sure I’m looking at my phone. So if I’m in court, things gets delayed. 5. Enter OTP. To LOGIN to my firm account. KISS!!!

### 1/5 — useless

*2025-12-31, version 2.1.6*

very useless!!!just want to pay water bill from troublesome sarawak id.now have to use sarawakpass.then register many times also cannot use.why waste tax money on useless app like this?only to burden people and enrich the developer.

### 1/5 — Cannot login

*2025-12-30, version 2.1.5*

Menyusahkan laaa sebelum app ni wujud senang login SARAWAK ID.Sekarang bnyk error indh gik aieeee ada urusan alu lambat olehnya.

### 1/5 — App closes with error message.

*2025-12-21, version 2.1.5*

App prompt saying security breach. “The app cannot run on modified environment.  on my Apple iPhone 15 ProMax using IOS 26. After that the app just disappear from screen.

### 1/5 — Network connection lost

*2025-11-20, version 2.1.3*

I am unable to register. Please fix this ASAP.

## Most praised reviews (7 highest-rated)

### 5/5 — Great Sarawak App

*2026-05-06, version 2.1.14*

Finally a great app from Sarawak.. SPay is becoming more and more disappointing..

### 5/5 — Best app so far

*2026-04-09, version 2.1.14*

Compared to other malaysian app..its easy to be verified..No idea why theres bad review here..Honestly, would love the developer to consistently continue this effort..agi idup agi ngelaban!

### 5/5 — Fastastic app

*2024-11-08, version 1.0.2*

I love the UI so convenient and easy to use, although many bugs but still very easy to navigate throughout the app

### 4/5 — Sarawak ID

*2025-01-20, version 1.1.1*

App design is good, likely created using Swift. But lack of Mandarin as one of the main languages for Chinese who do not understand English or Malay. They should put more Chinese for the Mandarin language translation workaround.

### 3/5 — Id verifications

*2025-10-31, version 2.1.1*

Still cannot verify my id/ic.. always got error

### 2/5 — Terlampau banyak kemas kini lah app korang ni

*2026-05-14, version 2.2.0*

Berapa banyak kemas kini lah dalam 1 tahun?

### 2/5 — Stuck in download certificate

*2025-11-07, version 2.1.2*

After send snapshot to support, there is no reply at all. Please fix the certificate is active in another device issue

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*