# Sarwa: Invest, Trade & Save — user reviews

> 100 indexed App Store user reviews of Sarwa by Sarwa Digital Wealth Limited, rated 4.40/5 from 106 ratings.

- Source: https://appshunter.io/ios/app/sarwa-invest-trade-and-save/id1554353496/reviews
- App overview in markdown: https://appshunter.io/ios/app/sarwa-invest-trade-and-save/id1554353496.md
- Rating breakdown: 5★ 80 · 4★ 10 · 3★ 4 · 2★ 3 · 1★ 9

## What do users think of Sarwa?

Overall sentiment: neutral

**Pros**

- 👍 User-friendly interface
- 🚀 Quick and simple trades
- 💡 Great for beginners
- 🔒 Secure platform
- 🤝 Excellent customer support

**Cons**

- 🐛 Buggy app with pricing and performance issues
- 🔍 Lack of transparency in fees and account information
- 🕰️ Slow app performance and freezing issues
- 🔍 Difficult to navigate and find basic account details
- 🕰️ Slow account approval and withdrawal process

**Commonly reported bugs**

- Prices and profit/loss values not updating correctly
- Watchlists and pages getting stuck on loading screens
- Good 'til Canceled orders being automatically canceled
- Sync issues between displayed prices and actual trade prices

**Most requested features**

- Dark mode option
- Advanced portfolio analysis tools
- Web-based platform
- Support for more asset classes (forex, commodities, etc.)
- Improved order execution reliability

## Newest reviews (10 of 100)

### 2/5 — Quite Buggy, Poor with portfolio performance analysis

*2025-10-07, version 6.0.3*

I have been using this app for a very long time now. The UI is great in terms of looks. But very buggy in many cases. When you go to certain pages, the stock price changes, the profit/loss value doesn’t unless you go back and come back to the page again. 

Sometimes watchlists or other pages get stuck at the spinning wheel requiring you to quit and reload the app. 

All the transactions you do, there’s no way to properly calculate profits/loss over multiple transactions in certain time frame. It’s hard to even know if one sale brought how much profit after selling the stocks. The total profit value they show is always over the lifetime. The deposits number also isn’t accurate in a sense that it doesn’t show relevant number to the current portfolio in most cases. You can’t change the default values they show in the main page, I.e. between all time value, value including cash/investments and profit/losses etc. 

These have been there for a very long time and I really thought these would get fixed fairly quickly. The UI and email/push alerts(news) is a great feature though. 

I’ve been using it on iPhone 16 pro max and 17 pro max over 5G and high speed WiFi.

### 2/5 — Very poor server to execute the trade, it freez to much lot of hassle to place order .

*2025-09-09*

Very poor server to  execute the trade , it freez to much lot of hassle to place and execute the order

### 4/5 — Good support, okay app

*2025-06-20, version 5.11.0*

Customer support is simply the best ever. The app however is slow and it tends to lose connection quickly. The UI is good, could be more practical but does the job.

### 2/5 — Won't let me cancel my order

*2025-06-20, version 5.11.0*

This app has a serious problem with its data feed connection. Several times a day, the prices will just stop updating. The chart freezes, the bid/ask spread is static. It can last for 30 seconds or for several minutes. There's no warning message; it just silently stops working. The only way to know is to compare it to another source, but who can do that for every stock they are watching? I've been caught in trades where I thought the price was stable, but in reality, it was crashing hard, and my app was just not showing it. This is a recipe for disaster and is going to cause a catastrophic loss for some unsuspecting user. The potential for damage is huge. This lag is costing me so much money

### 2/5 — Freezes when it gets interesting

*2025-06-18, version 5.11.0*

The app fails to respect the "Good 'til Canceled" GTC order setting. I’ve placed several GTC limit orders only to find them automatically canceled by the system at the end of the trading day for no apparent reason. I then have to re-enter them all the next morning. This is not only a major inconvenience but also dangerous. If I forget to check and re-enter a critical stop-loss that was incorrectly canceled I am leaving myself completely exposed to overnight risk. A feature that provides long-term order security cannot be this unreliable. It defeats its very purpose and introduces a brand new risk to my trading. The inability to reliably move my own money in and out of the platform is a fatal

### 2/5 — Issue Creating Account – Final Step Not Working

*2025-05-23, version 5.11.0*

I’ve filled in all the required information to create an account, but when I reach the final step, the “Open My Account” button appears active (green), yet it doesn’t respond when I click it. It doesn’t redirect or complete the process, and my account isn’t created.

Could you please help me resolve this issue?

### 3/5 — Bugs in pricing and return rates

*2025-04-26, version 5.10.0*

Post updates recently the app has been very laggy with the price action of my crypto holdings. The percentages and amount of returns are not updating as per the prices over the charts. This has been hindering the trading experience as you’re not able to exactly navigate the profits and the gain.

### 1/5 — Only for white people?

*2024-12-27*

I am Iraqi an official resident in UAE ، I work for oil and gas as senior, but they didn’t approved my account because they kept asking what type of relation do you have with your country, how many day you spend their and they just left without approval. My colleague next to me, white, same job, same everything but not Arab, approved without even a question.

What a shame.

### 3/5 — Slow app

*2024-12-05, version 5.8.1*

It has many options for investment. But the app is very slow. U can’t open or navigate through the list.

### 5/5 — Can’t register

*2024-11-28, version 5.7.0*

I have using this app before on my old phone 2 years ago then I stop using it and now I can’t access last option they are asking digital signature after complete all its not going further more and customer service is only machine which can’t resolve issue now it’s worth less

## Most critical reviews (10 lowest-rated)

### 1/5 — Dont use this app

*2025-08-26, version 5.12.0*

Worst app. You need to pay $35 for withdrawal fees. They wont mention this. You cant withdraw money from investing account, but you can deposit directly- how convenient.
Also you cannot withdraw more than 115 dollars at once. In short they will loot you from everywhere possible

### 1/5 — Sarwa Invest

*2025-07-27, version 5.12.0*

Sarwa Invest account opening takes forever, although the app claims to complete the process within 2 days, it’s 7 days and still counting. 
Customer services refuse to acknowledge the issue, and keep asking if we face a problem without actually addressing it. Whatsapp customer services runs in a loop with no fix.
Great app design let down by poor app management and disappointing customer service.

### 1/5 — This is not an all-in-one app

*2025-06-28, version 5.11.0*

I joined this app to trade stocks, but I was hoping to dabble in other markets too. Unfortunately, there's nothing else here. No commodities, no forex, no indices. It’s a one-trick pony. In today's market, it’s valuable to be able to move between different asset classes based on economic conditions. This platform locks you into a single lane. It’s a very outdated model, and I'll be moving my funds to a broker that offers a more comprehensive, all-in-one experience.

### 1/5 — Can't find basic account info

*2025-06-26, version 5.11.0*

Finding basic account information is like pulling teeth. I wanted to check the cost basis for a specific stock I own. I couldn't find it on the main portfolio screen. It's not on the detailed stock view page either. After 10 minutes of digging through every possible menu, I found it buried in a downloadable PDF statement. Why is this critical piece of information not displayed directly in the UI? It's essential for making sell decisions and for tax purposes. The app seems to be good at showing you flashy, real-time price changes, but it fails at presenting the most fundamental data about your own holdings in a clear and accessible way.

### 1/5 — The navigation is a labyrinth

*2025-06-13, version 5.11.0*

This app’s navigation is a labyrinth. I spent a solid 15 minutes yesterday trying to find my transaction history for tax purposes. You would think it would be under "My Account" or "Portfolio," right? Wrong. It's hidden under a sub-menu called "Activity," which is itself located inside a section called "Transfers & Funding." Why would my trade history be under a menu for moving money? It makes absolutely no sense. There's no persistent navigation bar, so every time you go down a wrong path, you have to tap the back button multiple times to start over. It feels like the developers have intentionally made it difficult to review your own activity. This isn't a simple inconvenience; it’s a critical usability failure that makes basic account management a total nightmare.

### 1/5 — Hope to come back to a better service

*2025-06-13, version 5.11.0*

Feedback on improvement of service and app,
- Stock Price shown and trade price must sync real time as per the market.
- Many a times Purchase order you place will be closed at higher price and not as per the price shown in the app which shouldn’t happen.
- In no situation account should get locked because of the issue with Sarwa app service. This will ensure investors don’t lose money.
- Transactions must will sync in real time in the app.
- Stock prices must sync on all the screens.
- There should be a dedicated support on call (only whatsapp bot and email communication doesn’t help in trading)
-  There must be comprehensive reports.

There is lot of scope of improvement in the app and in service overall.
Hope to use this service again once at least these basic issues are fixed.

### 1/5 — Bad Customer Service

*2025-05-22, version 5.11.0*

They only allow WhatsApp support. The agents are super slow in responding and the service is way below average. They used be much better but their customer service is declining and they don’t have escalation process when the customer is not satisfied with the service. I am closing my accounts and never downloading their app again

### 1/5 — Don’t invest

*2025-05-08, version 5.10.1*

They will not make it easy for your to liquidate. I’m trying to withdraw for the past 3 weeks but they keep making excuses not to send my money to my account. 

They are thief’s, I warned you.

### 1/5 — Not responding

*2025-01-09, version 5.9.0*

Maximum time app not responding, email to customer care they uninstalled and reinstall. This is not solution

### 1/5 — Limit Order

*2024-12-28*

I would advise against using this app to trade stocks or crypto. Limit orders rarely go through. No response from the team when you complain about your orders not going through.

## Most praised reviews (10 highest-rated)

### 5/5 — Best app

*2025-10-03, version 6.0.3*

Best refferal  bonus

### 5/5 — Good Start

*2025-09-25, version 6.0.3*

Best robo advisor app for beginners.

### 5/5 — Quick and Simple Trades

*2025-09-23, version 6.0.3*

The app is very intuitive and easy to use. Very little learning curve and you figure out how to navigate the platform.

### 5/5 — App review

*2025-09-16, version 6.0.1*

Have been using Sarwa for a couple of years. Easy to use, reliable , secure and built for the trade app . The UI and the framework has been developed with so much care for anyone to understand and start trading!  Thanks Sarwa team

### 5/5 — Simplicity

*2025-09-05, version 6.0.0*

What I loved about this product was that it was so simple to use. The learning curve was minimal. Sure few minor improvements can be done, but anyone new to investing too can easily get in start trading.

### 5/5 — Nice

*2025-06-12, version 5.11.0*

In short: Sarwa was fined around AED 1.15 million total by ADGM and DFSA for offering shares to users without proper regulatory disclosures, but they acted quickly to fix things and returned investor money. It’s a compliance warning—not a platform failure.

### 5/5 — Account approval takes forever

*2025-05-28, version 5.11.0*

I have created my account more than 3 weeks ago and would like to start using the app, but the approval process is still not finished, even though it says that only takes 2 business days to approve.

### 5/5 — Account under process

*2025-04-14, version 5.10.0*

It’s been over a week to get my account approved but it’s still pending, app shows needs few minutes to maximum of 2 days

### 5/5 — Looks good, needs dark mode

*2025-03-17, version 5.9.0*

The app overall is good but needs dark mode.

### 5/5 — Great App t start and grow your portfolio

*2024-12-26, version 5.9.0*

Amazing App, great customer support (unlike many other Apps out there), transparent and helpful, for long investment it's the best out there, but to benefit from it the maximum you will eventually need to increase your portfolio to 25k + to be able to trade normally, options is great tool once you get hang of it(which is added advantage).

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
