# SAS — Supplementary Alerting Service > Official Victorian emergency service alerting and communication app. (iPhone/iPad app by State of Victoria - Department of Justice.) - Source: https://appshunter.io/ios/app/sas/id1481142183 (this page in markdown: same URL + `.md`) - Developer: [State of Victoria - Department of Justice](https://appshunter.io/developer/688084760) - Category: Utilities, News - Price: Free - Rating: 3.12/5 from 130 App Store ratings · 20 written reviews indexed - Age rating: 12+ - Requires: iOS 15.0 · 146 MB - Languages: American English - Released: 2020-09-13 - Data updated: 2026-08-15 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/sas/id1481142183/reviews.md ## What is SAS? The Supplementary Alerting Service app is an official Victorian Government app for career and volunteer emergency services personnel. It supplements and connects to the Emergency Alerting System in use today by career and volunteer emergency service personnel across Victoria. Supported agencies are CFA, SES and AV. Your agency needs to provide you with login details to access this app. Main features: • Notifications of emergencies • Respond to emergencies, view other responders and their ETA to the event • Chat with other agency users • Forecast availability ## Key features - Emergency notifications - Respond to emergencies - View responder ETAs - In-app chat - Forecast availability ## Recent user reviews (10 of 20) All indexed reviews: https://appshunter.io/ios/app/sas/id1481142183/reviews.md ### 4/5 — Enhancement Request *2026-04-12* Overall a good app but it would be really useful to allow Notification volume to changed based on time of day (or manually) Loud notifications are great for daytime but at night it would be great to be able to have a less intrusive one … otherwise the whole house gets woken up (which isn’t great for marital harmony!) At there moment there is no ability to adjust the volume of notifications… it would be a welcome addition. ### 4/5 — Dec 25 update *2025-12-10* Great to have CarPlay Integration. Would have been good to be able to respond Green, Yellow or Red via the CarPlay screen. Especially as when a job comes through, I have to hit dismiss anyway to clear the message. ### 4/5 — Navigate to event *2025-05-13* I have used this app since it was started. I do love it, but lately I have found a glitch which is worrying. I ask it to navigate myself to the event. It directs me to Point Cook every time, instead of the actual event. I live 3 hours from Point Cook, in regional Victoria. So this is a problem. ### 1/5 — Unreliable logs you off *2025-03-09* Every second time you open the app you need to log in again. Missed most of the call out alerts. Being an emergency service app, this definitely needs to be better. It somehow works all the time for one of my brigade member, while most of us had trouble with the automatic log offs. ### 5/5 — Unable to fix error message *2025-02-17* Recently my app began showing error#1022 in push notifications (iPhone), I can no longer mute or unmute. So new jobs don’t alert for me. Also shows #1070 in global settings. I’m in Ambulance space, our IT guys were only able to advise me to delete and reinstall, this hasn’t helped. Also tried resetting iPhone, still no luck. App is virtually useless at present as it won’t alert to a new job. ### 4/5 — Possible enhancements *2024-09-08* I gave been using SAS for about 6 months as a SES volunteer and find it very good to use. During the recent weather event, August 2024, the app alerted hundreds of times and one day probably every minute when a new job was assigned. I was frustrating when searching for a job say from the previous day and a new job alerts. The app will refresh the page to the new job. So you then have to scroll back through the hundreds of jobs to search again. 2 possible enhancements. 1. Add a search by job number 2. Do not refresh the job page when a new job alert comes in. ### 4/5 — Works okay *2024-06-09* Seems to definitely have some bugs in the settings ie. when you go to add an agency and SAS doesn’t really register it. Alert sounds could be a bit louder. ### 2/5 — Ridiculously annoying update *2024-05-05* So, we used to be able to have 3 pagers listed and in the last update, we only have one. I work on 3 different trucks a week and now I have to input the pager numbers each day. This is ridiculous! Why have you removed our linked pager boxes?? The app is no longer helpful to us for our shifts and we will be removing it. ### 4/5 — Great App, still needs work. *2023-07-10* Seems to alert me to fire calls about 10-30 secs before pager. Availability feature needs a lot of work as it is currently difficult to enter availability. A feature where members can ‘chat’ or comment on specific fire calls would be beneficial. ### 3/5 — Quicker than Pager *2022-12-06* I have found that the VicEmergency App alerts first, followed by SAS and then the Pager. Have had been logged out a few times without knowing it. Wouldn’t solely rely on it. Would be handy if it was available on Apple Watch, particularly for using directions to an incident. ## Frequently asked questions about SAS ### What agencies does SAS support? SAS supports career and volunteer emergency service personnel from CFA, SES, and AV. Your specific agency must provide you with login details to access the app's features. ### How do I get login details for SAS? Login details for SAS are provided by your specific emergency service agency. You will need to contact your agency directly to obtain your credentials. ### Can I use SAS offline? The description does not specify offline functionality. However, features like real-time notifications, responder ETAs, and chat typically require an active internet connection. ### What is the update frequency for SAS? SAS was last updated on June 17, 2026, indicating a recent update. The app has received multiple version updates since its release in 2020. ### What devices are compatible with SAS? SAS is compatible with iPhone, iPad, and iPod devices. It is designed for iOS operating systems. ### What is the age rating for SAS? SAS has an age rating of 12+. This suggests content suitable for users aged 12 and older. ### Does SAS have ads? SAS is ad-free. The app does not contain advertisements, ensuring an uninterrupted experience for emergency personnel. ### What is the user sentiment for SAS? SAS has an average rating of 3.1 stars from 130 ratings. This indicates a mixed user reception, with some users finding it useful and others experiencing issues. ## Version history (last 5 releases) ### 12.1.0 — 2026-06-17 Release 12.1.0 is compatible with iOS 26.5 (as of 11th June) and the 2 previous iOS versions. This release includes: - Improvements to search functionality, including enhanced sorting, better paging group search results, and support for refined filtering logic. - Enhancements to chat experience with improved user search and sorting for group conversations. - Improvements to logout feature and session handling for better reliability. ### 12.0.0 — 2025-12-07 Release 12.0.0 is compatible with iOS 26.1 (as of 26th of November) and the two previous iOS versions. This is a major release that includes: - Integration with CarPlay, allowing users to use SAS in compatible vehicles. - Code enhancements to pager messages loading approach for homepage and dashboard. - Code enhancements to update device local storage to retrieve user info. ### 11.0.0 — 2025-10-01 Release 11.0.0 is compatible with iOS 18 (as of 24th September) and the 2 previous iOS versions. This is a major release that includes: - Replacing existing Availability functionality with My Availability and Members' Availability. Some of the changes include updates to the availability calendar to make it easier for users to enter their availability and the addition of Members' Availability to provide a better view of paging groups. - Minor fixes for cosmetic text display issues. ### 10.0.1 — 2025-07-14 Release 10.0.1 is compatible with iOS 18 (as of 1st July) and the 2 previous iOS versions. This is a minor release that includes: - Fixes for cosmetic text display issues - Chat performance optimisations - Update to OzRunways integration to work with newer iOS versions ### 10.0.0 — 2025-03-25 Release 10.0.0 is compatible with iOS 17 (as of 14th March) and 2 previous iOS versions. This release includes software version updates for the backend libraries and includes feature improvements to display attendance status for the event, member icon for attendance, improved font size accessibility support and tablet display for notifications. ## More apps by State of Victoria - Department of Justice - [VicEmergency](https://appshunter.io/ios/app/vicemergency/id356559665) All apps by State of Victoria - Department of Justice: https://appshunter.io/developer/688084760 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*