# SATA Loyalty App — user reviews > 24 indexed App Store user reviews of SATA Loyalty App by SATA GmbH & Co. KG, rated 4.90/5 from 382 ratings. - Source: https://appshunter.io/ios/app/sata-loyalty-app/id1268232006/reviews - App overview in markdown: https://appshunter.io/ios/app/sata-loyalty-app/id1268232006.md - Rating breakdown: 5★ 354 · 4★ 16 · 3★ 7 · 2★ 0 · 1★ 5 ## What do users think of SATA Loyalty App? Overall sentiment: mixed **Pros** - 👍 Easy to use app - 👍 Love SATA products - 👍 RPS system is great - 👍 Points collection works well - 👍 App is intuitive - 👍 Immediate customer support response **Cons** - 👎 Rewards system rigged - 👎 Points expire - 👎 Difficulty saving for big rewards - 👎 Limited reward options - 👎 Points not applying correctly - 👎 App errors and glitches **Commonly reported bugs** - Email verification not working - Cannot access cart to use points - App not showing points or rewards - Coins disappeared after update - Points not applying correctly - Error when accepting coins - App takes picture immediately - Validating code forever or error **Most requested features** - Offer SATA jet 4000B Rp - More reward options for smaller point values - Points that don't expire - More reward options in higher bands ## Newest reviews (4 of 24) ### 4/5 — More Reward Options *2022-11-29, version 2.5.5* Would appreciate more options for smaller point values for smaller shops like us or points that don’t expire. Thank you ### 4/5 — Need more reward options *2022-07-19, version 2.4.3* There needs to be more reward options in the higher bands ### 3/5 — Bugs galore *2019-03-22, version 0.7.43* The app worked fine up until a couple updates ago. I’m really hoping my 20k coins didn’t just disappear. Please fix this!! ### 4/5 — Zeigt Fehler an andauernd *2018-08-20, version 0.6.98* Die counis werden garnicht akzeptiert da steht andauernd, eine Fehler ist aufgetreten. ## Most critical reviews (10 lowest-rated) ### 1/5 — Rewards system is rigged and takes too long to save coins! *2024-06-29, version 2.5.19* Rewards and points system is totally fixed and made so you Have toKeep buying your products. The rewards you have, their cash value and their points value don’t even match if you were to calculate the points for that certain product and I think your fleecing your customers. Especially me who’s been loyal for over 15 years . ### 1/5 — Use it or lose it *2024-02-29, version 2.5.19* So apparently in the fine print of the user agreement, your points expire. Good luck ever saving up enough for a gun because I use over 10 cups per day and just lost 2700 points this year and will now lose around that many points every year. That makes getting a gun forever out of reach, 👎👎. Don’t try saving up big points and use them on small rewards before they expire. ### 1/5 — Email verification not working *2021-03-10, version 0.7.100* When i try to scan it says that i need to verify my email but they dont send me one. ### 1/5 — All my points and no way to use them !! *2020-01-16, version 0.7.70* I have spent a lot of time and money on saving my points . To bad I can’t get into my cart to use them it’s been well over a month that I haven’t had access to my cart ! ### 1/5 — Got my points back *2019-03-29, version 0.7.43* App is full of problems, I did give it a bad review and with in an hour I was emailed by customer support assuring me all my points were still there and I just needed to reinstall the app. I now have all my points back. Thanks for the immediate response. ### 1/5 — Stopped Working *2019-03-27, version 0.7.43* I can still open the app, but it doesn’t show any of my points or rewards, and when I try to click on anything it shows a screen with a bunch of errors. Please fix. ### 1/5 — Soweit so gut *2019-03-25, version 0.7.43* Seitdem Update sind alle meine coins weg!!! ### 1/5 — Coins null? *2019-03-21, version 0.7.41* Lost all my coins ### 1/5 — Not applying points correctly *2019-02-07, version 0.7.31* The last 3 times my points are staying the same. Try to rescan and it says code already been used. ### 1/5 — No ready obviously *2018-01-01, version 0.6.34* App takes picture as soon as you select ir most of time and if you can try and get ir code it just says validating code forever or gives error. ## Most praised reviews (10 highest-rated) ### 5/5 — Great product *2026-01-19, version 2.13.0* Love my sata guns and love the RPS system, definitely worth it. ### 5/5 — Painter *2025-12-24, version 2.13.0* Love the app easy to use and simple ### 5/5 — Certified Collision Refinish Technician *2025-08-03, version 2.13.0* Love it !!! Would love it more if you offered a SATA jet 4000B Rp I’d get one ! 😊 ### 5/5 — Points *2024-11-25, version 2.8.9* Easy to use fun ### 5/5 — 👏 *2024-10-31, version 2.7.3* 👏 ### 5/5 — Loyal customer *2023-03-07, version 2.5.11* Love all SATA product ### 5/5 — Mario Colorberg *2022-12-09* SATA RPS irresistibile 👍🏼💪🏼 ### 5/5 — Paintdaddy *2022-10-11, version 2.5.5* Love Your Paint Guns and RPS 👊🏻👊🏻👊🏻👊🏻💯💯💯💯 ### 5/5 — Feine Sache! *2022-06-02, version 2.4.3* Wir benutzen RPS Becher von Sata und scannen immer den Code mit der App. Wir haben schon ein paar Mal was bestellt für die Punkte. Klappt gut. ### 5/5 — Da macht lackieren wieder Spaß *2017-09-26, version 0.6.2* Jetzt bekommen wir für das Lackieren mit RPS wieder was zurück. Die App ist super intuitiv und das Sammeln klappt einfach. 👍 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*