# Saucey: Alcohol Delivery — user reviews > 141 indexed App Store user reviews of Saucey by Saucey, Inc., rated 4.80/5 from 32,725 ratings. - Source: https://appshunter.io/ios/app/saucey-alcohol-delivery/id869556845/reviews - App overview in markdown: https://appshunter.io/ios/app/saucey-alcohol-delivery/id869556845.md - Rating breakdown: 5★ 30,537 · 4★ 906 · 3★ 341 · 2★ 146 · 1★ 795 ## What do users think of Saucey? Overall sentiment: neutral **Pros** - 👍 Consistently reliable - 🚀 Fast delivery - 💡 Convenient alcohol delivery - 🤗 Friendly and professional drivers **Cons** - ⏱️ Inaccurate delivery time estimates - 💰 Overpriced compared to local stores - 🐛 Issues with order tracking and status updates - 🤖 Poor customer service and communication **Commonly reported bugs** - Glitches in account creation and sign-in - Incorrect item deliveries and missing orders - Delivery driver issues (e.g., unable to scan ID) **Most requested features** - Option to cancel orders - Improved inventory management and substitution policies - Better integration with delivery platforms like DoorDash ## Newest reviews (11 of 141) ### 4/5 — Convenience at your fingertips *2026-05-07, version 2.26.2* Wow everything at our fingertips, when I found Saucey, I was ecstatic. I'm not always able to make that walk two blocks to store, since I'm disabled. And the times I used this service I was impressed, you get what you need without the added expenses. A real bargain for the convenience of a delivery to your door!!! Except once I saw total check out price was different beware! ### 3/5 — Pricey but fast *2026-03-14, version 2.26.2* Pricey but fast ### 3/5 — Unable to Scan the Back of ID *2025-11-18, version 2.26.0* Very stupid and dummy idea on scanning the code on the back of the ID for age verification. It doesn’t scan when u align them, and u can’t upload it manually. U developers need more attention on your software, this is really frustrated. ### 1/5 — App signup not working *2025-08-12, version 2.25.6* Signup not working, was ready to place a large order but it’s telling me that my User or Auth ID is invalid/insufficient or something. This is losing you business! ### 3/5 — Prices are a bit higher *2025-08-01, version 2.25.4* And the WELCOME PROMOTION CODE DID NOT COME THROUGH ON ORDER ### 1/5 — Wow *2025-07-21, version 2.25.4* Facebook connect still isn’t working and now that u raised the price to $16.99 on the smokes not going through u . ### 2/5 — Ridiculous overcharges!! Deleted the app. *2025-07-07, version 2.25.4* They just jacked the prices up by 50%!!! They were already grossly overcharging with about a 20-25% mark up, but this is ridiculous!! Something that has always cost $10 on their app today costs $15!! Plus, they often overcharge beyond the price that is listed. Customer service is a joke. I’ll be deleting this app today. I can use GoPuff & pay way less & get it faster. So glad I found that app so I can delete this one. ### 1/5 — Didn’t do what they promised *2025-07-05, version 2.25.4* I had double ordered something by mistake and messaged and called immediately. They only have AI to answer. Promised someone would call and cancel it but I still got charged. ### 3/5 — Don’t service my area *2025-06-09, version 2.25.3* Thanks ### 1/5 — Garbage app *2025-05-04, version 2.25.2* Wouldn’t accept my mobile phone number, no other way to use the app so downloading this was just a waste of time ### 1/5 — Never in 30 min. *2025-04-09, version 2.25.2* The app is never updated. A lot of things are not in stock. And be careful, the app has an option for if not in stock substitute with a like item. So they will pick something you didn’t want. Never arrived in 30 minutes and prices are outrageously over priced. A 12 pack of soda for $15. A 2 liter soda $6 and 20oz soda $4. Other apps are not as expensive. Just saying. ## Most critical reviews (10 lowest-rated) ### 1/5 — Feels like a scam at this point *2026-08-05, version 2.26.3* My 2 saucey orders Order 1. Got the wrong item emailed support multiple times never heard a thing back Order 2. They only brought 1 item that I ordered and I ended up paying 40$ for a 15$ item. Wasn’t informed about this until they delivered the single item. Never had such an unpleasant experience with a delivery app and that’s a low bar ### 1/5 — Don’t waste your time *2026-07-18, version 2.26.2* No delivery drivers. Not worth it. ### 1/5 — Didn't even get to try it *2026-07-13, version 2.26.2* APPARENTLY it's impossible to do any delivery where I live. Don't even know WHERE the delivery zone is. Just tells me I'm outside of it and won't explain further ### 1/5 — Misleading *2026-06-07, version 2.26.2* I thought this app was a DELIVERY system to work for to earn money. I could care less about the alcohol how do I DO the actual deliveries for this and make money? ### 1/5 — Worst delivery service I’ve used *2026-05-28, version 2.26.2* This is by far the worst delivery service I’ve used, and I’ve used pretty much all of them. I’m a first-time customer who received a notification at 10:48am saying that my order was out for delivery. After 72 minutes, I still hadn’t received it even though I only live 16 minutes from the store. I could see the courier on the map at first, but he wasn’t moving, and then he disappeared. I tried reaching out to Saucey through email, chat, and phone, and I didn’t get a single response anywhere. When I called the store, they checked and apparently the order had been canceled at 11:34. This was at 12:22. Nobody emailed me, texted me, called me, nothing. The store wasn’t notified either. Since then I’ve continued to reach out to Saucey through chat and email, and still no response. And still no emails or anything else telling me that the order was canceled, an hour and a half later. If I hadn’t called the store, I’d still be waiting and would have no idea. This wasn’t a cheap order either, so I don’t have the money to just re-order in the meantime. Plus, it was extremely important that I receive the item today, which is why I ordered it first thing this morning. Now everything has been screwed up, nobody will answer me, and I’m beyond frustrated. Unless something drastic happens, this will most definitely be the first and last time I use this service. If I could rate negative stars, I would. ### 1/5 — Cigarette delivery *2026-04-22, version 2.26.2* One pack of cigarette cost me $35 to be delivered. Ridiculous. ### 1/5 — Total scam!!!! They ask for a card *2026-01-08, version 2.26.1* Best part is I gave them a fake! But yet my order was approved?? ### 1/5 — They nearly double the price *2025-12-05, version 2.26.0* Listen I do not mind a little hole in cost for the convenience but Saucey nearly doubles the price of things plus give you a delivery charge then expects you to tip. Just not worth it it when I can add thing on Instacart, Uber Eats and door dash for nearly half the cost. ### 1/5 — Unable to deliver basic tobacco products *2025-10-01, version 2.25.6* I live in the DFW area and I was assuming that the site would work. However, I got a message from an Uber driver (that’s weird) to cancel my order. They didn’t have it. At first, I was like OK I get it. I went to the website to see where I could cancel my order. Instead, I had to talk to an AI for 30 minutes until I got a live human on the chat. There are many hoops to jump through for that. ### 1/5 — Trash App *2025-09-20, version 2.25.6* App doesn’t work properly or allow you to sign in. Doesn’t send emails to reset account, and won’t allow me to update my info. The app just doesn’t work. Then they have the nerve to be super expensive on top of that! Literally better off going w DoorDash or Gopuff. Terrible app, terrible customer service, terrible platform. All around dumpster truck. ## Most praised reviews (10 highest-rated) ### 5/5 — Always great! *2026-07-31, version 2.26.3* Great service, super fast delivery, and always have what I need. Thanks Saucey! ### 5/5 — Review *2026-07-24, version 2.26.3* Fast and easy to use. ### 5/5 — Review *2026-07-23, version 2.26.3* You guys delivery is very fast ### 5/5 — Worst cataloging I’ve ever seen *2026-05-10, version 2.26.2* I deleted this app and will never waste my time with it again. Search bar doesn’t work at all. (I searched the fish beer list just to check) unless you want to mindlessly scroll through pages of beers that probably aren’t at a local store it takes far to long to find the basics. ### 5/5 — ❤️ Saucey *2026-04-15, version 2.26.2* Super easy and so convenient ### 5/5 — Useful *2025-11-07, version 2.26.0* Needed beer and cigs. Glad i used this app. ### 5/5 — Amazing service, I use it all the time *2025-11-04, version 2.26.0* Cool for netflix and chill or for a big party ### 5/5 — I love that I never have to wait that long! *2025-06-16, version 2.25.3* Great company! ### 5/5 — Awesome Service!! *2025-04-11, version 2.25.2* Always has what I need ### 5/5 — Very fast *2025-02-28, version 2.25.0* Very fast delivery accurate ETA 10/10 highly recommended --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*