# Saudi German Health — user reviews > 165 indexed App Store user reviews of Saudi German Health by Saudi German Hospital, rated 4.80/5 from 2,703 ratings. - Source: https://appshunter.io/ios/app/saudi-german-health/id1574165966/reviews - App overview in markdown: https://appshunter.io/ios/app/saudi-german-health/id1574165966.md - Rating breakdown: 5★ 2,460 · 4★ 139 · 3★ 41 · 2★ 18 · 1★ 45 ## What do users think of Saudi German Health? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Fast and efficient - 💡 Innovative features **Cons** - 🐛 Bugs and glitches - 🔍 Missing features - 🕰️ Slow performance **Commonly reported bugs** - Radiology images not loading - Dammam branch not listed in the app **Most requested features** - Add support for Dammam branch - Improve doctor profiles and ratings - Allow switching between family members in the app ## Newest reviews (15 of 165) ### 3/5 — فاضل الهاشم *2026-08-24, version 4.3.14* العلاج بشكل عام قوي ولاكن كأدارة وتنسيق وموافقات التامين وانتظار الدنيا مبهدله وتحتاج الى مراجعة من المسؤولين تحس ماحد عارف شغله يعني ابسط الامور يطلب من المريض نفسه القيام بها مع ان الموظفين يقدرو يتواصلو بين يعض ويحلو الامور ولاكن لا توجد رقابة للاسف ### 5/5 — الصحافه *2026-04-05, version 4.2.87* 👍 ### 5/5 — 👌🏻 *2026-04-04* 👌🏻 **Developer response:** Dear user, Thanks for rating us 5-stars. We are so happy you loved the experience. Enjoy using our App and keep supporting us, Caring like family. ### 5/5 — Good *2026-04-01* Good **Developer response:** Dear User , Thanks for rating us 5-stars. We are so happy you loved the experience. Enjoy using our App and keep supporting us,Caring like family. ### 5/5 — الشوقية *2026-03-24, version 4.2.86* 1 ### 5/5 — هاني *2026-03-03, version 4.2.85* لم يتم الحجز ### 5/5 — موعد دكتور حسام عقل *2026-02-24, version 4.2.84* الرقبة ### 5/5 — Ease of Use *2026-02-08, version 4.2.83* Very great app. I am able to make appointments with ease. Also I am able to view medical reports, sick leaves, lab results and all other health related info about me. ### 5/5 — Good *2026-02-02, version 4.2.83* Good ### 5/5 — Ease of use *2026-01-30, version 4.2.83* Great app giving me access to all actions and services. Great rapid response to feedback , thank you Rana for promptly taking care of my complaint ### 4/5 — Mr. *2026-01-29, version 4.2.83* A very well equipped and well trained team indeed ### 5/5 — Easy to use *2026-01-28, version 4.2.83* Easy to use application but need to work on loading time ### 5/5 — Best Hospital *2026-01-21, version 4.2.82* Quality of service, excellent sevice provided by nurses and doctors. ### 5/5 — Thnx *2026-01-18, version 4.2.82* Thnx ### 5/5 — 👌🏻 *2026-01-17* 👌🏻 **Developer response:** Dear user, Thanks for rating us 5-stars. We are so happy you loved the experience. Enjoy using our App and keep supporting us, Caring like family. ## Most critical reviews (10 lowest-rated) ### 1/5 — What happened?! *2026-06-21, version 4.3.13* Was great… currently no features and only restricted to calling the general number!!! ### 1/5 — جدة *2026-06-19, version 4.3.13* التطبيق لا يفتح حجز موعد ### 1/5 — البرنامج لا يعمل *2026-05-19, version 4.3.10* البرنامج لا يعمل ويطلب مني اتصل بالمستشفى 😠 ### 1/5 — Worthless App *2026-05-17, version 4.3.10* I can't even login, when i give my file number/phone number or even national id it logs me in another persons account and i can view all of her data, I don't know how come this happens. ### 1/5 — Limited App Functionality and Poor User Experience *2026-02-04, version 4.2.83* When opening the app, it remains stuck on the “Call Hospital” home screen for the past two days, with no other icons or navigation options available. There is essentially nothing the user can do beyond calling the hospital, which makes the app extremely limited and unusable. It is disappointing that there is no help or support option, nor any way to contact the relevant stakeholders. This is particularly surprising for a hospital like Saudi German, where a more functional and user-friendly interface would be expected. ### 1/5 — Login and OTP problem *2025-12-21, version 4.2.79* I cannot open anything from the app !!!! No OTP sent to my mobile I tried all the ways !! Reinstalled and nothings i cannot access my files !!! ### 1/5 — Otp is not sent although iam sure of mobile number *2025-12-17, version 4.2.79* There is error is app Give me message when login by emirates mobile number . Iam sure it’s correct give me message successful sent otp without receiving any message on number ### 1/5 — App *2025-12-05, version 4.2.78* Crashes alot does not work ### 1/5 — Never works same as hospital IT *2025-12-05, version 4.2.78* The IT system in the hospital is very poor always not working and jammed in every visit and interaction ### 1/5 — Useless *2025-12-05, version 4.2.78* The app freezes on the front page allowing me the option to call a hospital and that’s all. ## Most praised reviews (10 highest-rated) ### 5/5 — حائل *2026-08-14, version 4.3.14* العظام ### 5/5 — App is Simple and easy to use *2026-08-14, version 4.3.14* App is Simple and easy to use ### 5/5 — جدة *2026-07-09, version 4.3.13* شارع بن لادن ### 5/5 — Mr *2026-06-27, version 4.3.13* Higzi ### 5/5 — طلب *2026-06-01, version 4.3.10* صورة الأشعة ### 5/5 — Mr *2026-05-24* ALEEMUDDIN **Developer response:** Dear user, thank you for your 5-star rating! We are so glad you enjoyed the app experience. We are happy to serve you, and your satisfaction is our priority. caring like family. ### 5/5 — Excellent service *2026-05-16, version 4.3.9* Easy to use ### 5/5 — 👍🏻 *2026-05-02, version 4.3.8* Amazing app ### 5/5 — Shemy *2026-04-27, version 4.2.87* Good App and Easy to Use ### 5/5 — طلب *2026-04-22, version 4.2.87* صورة الأشعة --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*