# Saudi Ride Hailing : Kaiian — Local Rides in KSA, 60+ cities

> On-demand ride-hailing service operating in over 60 Saudi Arabian cities. (iPhone/iPad app by COMPANY KIAN RAHLA LOTGUNIYA MAALOUMAT MASSAHMA MAQFILA.)

- Source: https://appshunter.io/ios/app/saudi-ride-hailing-kaiian/id1159653667 (this page in markdown: same URL + `.md`)
- Developer: [COMPANY KIAN RAHLA LOTGUNIYA MAALOUMAT MASSAHMA MAQFILA](https://appshunter.io/developer/1339094044)
- Category: Travel, Lifestyle
- Price: Free
- Rating: 4.64/5 from 8,657 App Store ratings · 201 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 266 MB
- Languages: Albanian, Amharic, Arabic, Bulgarian, Burmese, Khmer, Croatian, Czech, Danish, Dutch and 39 more
- Released: 2016-10-04
- Data updated: 2026-08-27
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/saudi-ride-hailing-kaiian/id1159653667/reviews.md

## What is Saudi Ride Hailing?

Kaiian Ride Hailing — #1 in Saudi Arabia. We provide ride hailing services in 60+ towns in KSA.

KAIIAN IS A LOCAL SAUDI RIDE HAILING APP

We are a local homegrown ride hailing app. With Kaiian you can request a ride in KSA in just a few seconds. The app uses the most up-to-date GPS technology to directly connect you with a driver within a range. No waiting and wondering if a car will come anymore.

BOOK RIDE IN ALL SAUDIA

With Kaiian you get a ride in any town in KSA. Book & get ride in Riyadh, Jeddah, Makkah province, Medina (Madina), Dammam, Tabuk, Al Kharj, Buraydah, Khamis Mushait, Al Mubarraz, Hafar Al-Batin, Majma’ah & Zulfi, Hassa, Dawadmi, Turaif, Namas, Kaust, Qassem, Yanbu, Hail, Sakaka, Bisha, Arar, Al-Lith, Khafji, Al Aflaj, Al Qurayyat, Al Quwaiiyah, Najran, Sharorah, Wadi ad-Dawasir, Rafha and others. Kayan provides transportation in dozens of Saudi towns.

RIDE HAILING IN SAUDIA FOR ANY OCCASION

Book a ride in KSA with a few taps. Kaiian ride booking app helps you to see your ride & get price estimation.

KAIIAN — COMFORT

You can rest assured your family members, business partners and guests will get a fast and safe transport from point A to point B anywhere in Riyadh or Jeddah. Forget about those heavy luggage or shopping bags – your personal driver will take care of them while you comfortably seat in the vehicle.

KAIIAN — YOUR RIDE HAILING APP IN KSA

We provide high quality ride hailing service, so you can always request a ride with the best support available. When it comes to providing quick and precise answers, we are open to your needs and problems 24/7.

BEST DRIVERS

Our drivers will bring you to the needed destination. Driver arrives to pickup location, passenger receives a notification about arrival. Passenger sits in the car and the captain starts the ride. At the end of the ride client receives a bill to the email.

KAIIAN — CAR BOOKING APP

Book a ride in Saudi Arabia and get fast ride. Kaiian drivers arrive in time and you can track car arrival in a real time. Should you need a small trip in one of the cities we support - Kayan driver is here.

BOOK A RIDE IN ALL SAUDI ARABIA

With Kaiian you get a ride in any town in KSA. Book & get ride in Riyadh, Jeddah, Makkah province, Medina (Madina), Dammam, Tabuk, Al Kharj, Buraydah, Khamis Mushait, Al Mubarraz, Hafar Al-Batin, Majma’ah & Zulfi, Hassa, Dawadmi, Turaif, Namas, Kaust, Qassem, Yanbu, Hail, Sakaka, Bisha, Arar, Al-Lith, Khafji, Al Aflaj, Al Qurayyat, Al Quwaiiyah, Najran, Sharorah, Wadi ad-Dawasir, Rafha and others. Kayan provides transportation in dozens of Saudi towns.

Contact us
https://kaiian.com/
info@kaiian.com
https://twitter.com/kaiian_ksa

## Key features

- Ride hailing in 60+ KSA cities
- Real-time GPS tracking
- Price estimations
- 24/7 customer support
- Email billing
- Local Saudi app

## What do users think of Saudi Ride Hailing?

Overall sentiment: mixed

**Pros**

- 👍 Friendly and helpful drivers
- 🚀 Convenient and fast service
- 💎 Excellent and professional drivers
- 🤝 Polite and courteous drivers
- 🌟 Great overall experience

**Cons**

- 🐛 Inconsistent driver behavior and quality
- 💰 Overcharging and lack of transparency in pricing
- 🤖 Poor customer service and unresponsive support
- 🔒 Security concerns with driver and vehicle information
- 📵 Issues with account suspension and lack of appeal process

**Commonly reported bugs**

- Difficulty registering with foreign phone numbers
- Discrepancies between displayed and actual trip costs
- Unreliable driver arrival times and pickup issues

**Most requested features**

- Add Apple Pay as a payment option
- Improve driver verification and accountability
- Enhance communication and responsiveness of customer service

## Recent user reviews (10 of 201)

All indexed reviews: https://appshunter.io/ios/app/saudi-ride-hailing-kaiian/id1159653667/reviews.md

### 5/5 — ابو حسن

*2026-08-14, version 0.48.06*

سائق محترم ومهذب

### 5/5 — شكرا لكم جزيلاً

*2026-07-19, version 0.48.06*

أشكركم شكراً جزيلاً على هاذا الموقع الرائع ، وفقكم الله لكل خير 🌷🌷🌷

### 5/5 — كيان

*2026-03-05, version 0.48.0102*

افضل برنامج بس لو يزبطون البرنامج حقهم و راجعون اسعارهم تبصير افضل شركه في العالم

### 3/5 — مشكله أمنية

*2026-02-01, version 0.48.01*

اكثر من مره اطلب من كيان ، اتفاجئ ان السيارة مختلفة عن اللي في كيان ، وتسأل السواق ليه يقولك السيارة اللي في كيان عطلانه ، لو يكون فيه تأكيد باستخدام نفس السيارة المسجله في كيان

### 5/5 — Ride to airport

*2025-12-03, version 0.470602*

It was good experience the ride came up on exact time or correct location and car was in good condition and driver was well mannered.

### 1/5 — في مهام رسمية لا تعتمد عليه اوبر احسن

*2025-11-27, version 0.470601*

كان عندي مشوار مهم قال درايفر بالغاء بعد مرور ٧ دقايق بدون تعويض او شي وتسبب بتاخيري اوبر مستحيل يلغي طلبك

### 5/5 — Good

*2025-11-19, version 0.47.0502*

Very good and quit, never use phone or distribution all the road

### 5/5 — الطايف

*2025-11-18, version 0.47.0502*

ممتاز

### 5/5 — بيشه

*2025-11-13, version 0.47.0502*

بيشه

### 1/5 — Poor CC and unreliable service

*2025-11-04, version 0.47.05*

My latest experience with this app was very disappointing. I waited for about ten minutes for the car to arrive, but the driver never showed up, and the fare was still deducted for a ride that never happened. I sent multiple emails requesting a refund, but there has been no response. I have used this app several times, and there are recurring issues. The interface is not user friendly and seems partially translated from Arabic. It is impossible to raise any concern from the ride history since only the customer care number appears. There is no FAQ or live chat for support, and cars often differ from what is shown in the app. Prices are sometimes lower than other apps, but in my opinion the poor experience and lack of support are not worth it

## Frequently asked questions about Saudi Ride Hailing

### What does Kaiian do?

Kaiian is a local Saudi ride-hailing application that connects users with drivers for on-demand transportation. It operates in over 60 cities across Saudi Arabia, offering a quick and efficient way to book rides.

### What are the key features of Kaiian?

Key features include ride booking in numerous Saudi cities, real-time GPS tracking of driver arrival, price estimations before booking, and 24/7 customer support. The app also provides email billing at the end of each ride.

### How much does Kaiian cost?

The app itself is free to download and use for booking rides. Users pay for the rides they take, with price estimations provided upfront. The exact cost will depend on the distance and other factors of the journey.

### Where is Kaiian available?

Kaiian is available for ride-hailing services in over 60 towns and cities throughout Saudi Arabia. This includes major cities like Riyadh and Jeddah, as well as many other provinces and regions across the country.

### Who is Kaiian for?

Kaiian is designed for anyone in Saudi Arabia who needs a convenient and reliable way to get around. Whether for daily commutes, travel between cities, or transporting family and guests, the app offers a comfortable and safe transport solution.

## Version history (last 5 releases)

### 0.48.06 — 2026-07-14

In this update, we added service-specific discount coupons to the app. You can check "Your coupons" tab to see which services each of your coupons applies to.

### 0.48.05 — 2026-06-09

In this release, we’ve supported the custom order of services during order placement. Now, company managers can define their custom order service type to be displayed during placement in the Customer app. We’ve also added new service types.

### 0.48.0402 — 2026-04-29

In the latest release, we've fixed critical and minor bugs identified in the previous version. Taking into account user feedback, we've refined visual elements and user interaction flows for a more intuitive and visually appealing experience. We've also improved load times and responsiveness - the app is now quicker across various devices.

### 0.48.03 — 2026-03-30

In this update, we improved how price details for orders are shown:

- Added a clear breakdown of VAT and additional fees in order details
- Made coupon discounts visible in order history

### 0.48.02 — 2026-03-12

In the latest release, we've fixed critical and minor bugs identified in the previous version. Taking into account user feedback, we've refined visual elements and user interaction flows for a more intuitive and visually appealing experience. We've also improved load times and responsiveness - the app is now quicker across various devices.

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## More apps by COMPANY KIAN RAHLA LOTGUNIYA MAALOUMAT MASSAHMA MAQFILA

- [Kaiian Driver app](https://appshunter.io/ios/app/kaiian-driver-app/id1308477204)
- [Wsslini: Girls Drive Girls](https://appshunter.io/ios/app/wsslini-girls-drive-girls/id1450930272)
- [Wsslini Partner](https://appshunter.io/ios/app/wsslini-partner/id1450930403)
- [Plumber & Electrician Partner](https://appshunter.io/ios/app/plumber-and-electrician-partner/id1568673628)
- [Plumber & Electrician in Kharj](https://appshunter.io/ios/app/plumber-and-electrician-in-kharj/id1568673995)

All apps by COMPANY KIAN RAHLA LOTGUNIYA MAALOUMAT MASSAHMA MAQFILA: https://appshunter.io/developer/1339094044

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*