# Savaari - Car Rental & Taxi — user reviews

> 29 indexed App Store user reviews of Savaari by Savaari Car Rentals Private Limited, rated 4.90/5 from 364 ratings.

- Source: https://appshunter.io/ios/app/savaari-car-rental-and-taxi/id1620327175/reviews
- App overview in markdown: https://appshunter.io/ios/app/savaari-car-rental-and-taxi/id1620327175.md
- Rating breakdown: 5★ 332 · 4★ 23 · 3★ 5 · 2★ 1 · 1★ 3

## Newest reviews (11 of 29)

### 1/5 — Loot by Savaari car rentals

*2025-04-12*

I have booked cab by Savaari car rentals 10 days in advance for my outstation journey and made payment. Just 2 hours before the journey start time they cancelled my booking. And showing refund amount is 0.
Now again on searching for same trip on Savaari site cab is showing available with double the price. This is pure loot by Savaari car rentals. Those who are thinking of booking by Savaari pl be alert for cancellation at last moment instead of advance payment

### 1/5 — Both times used, drivers canceled without notice

*2025-03-01*

I tried this service twice. First when I was flying into Mumbai from abroad. The driver cancelled on me b/c I didn’t answer my phone ahead of the drive (when I was in the airplane). They had my flight info. 

Second time, I booked a cab from Murud to Pune. The app gave my drop off address in Pune, but listed to the drop off location to the driver as Lonavala. Then, after I agreed to an ever higher price from the driver, the driver simply ghosts me and fails to pick me up. 

Unreliable service, unreliable drivers

### 1/5 — HIGHLY UNSAFE JOURNEY

*2024-09-22*

Highly Unsafe & disgusting Cab Service provider. I had booked a premium cab service in which according to them they should provide with 2022 or above model cars and facilities included were Fuel charges, driver allowances, etc but in reality I received 2020 model Swift & I had paid all fuel charges, driver allowances everything. By calling there helpline number they keep you on hold & disconnect the call after few minutes. I had booked Cab for 4 days and the limit of my service was 800 km beyond that I would have charged, but my cab on 2nd after completing 400 kms demanded extra money & they also stated that local sightseeing is not allowed according to Savari company rules, for local sightseeing I need to pay extra which I found disgusting…how come if you are already paying premium charges which also include 800kms of service so how come local city sightseeing is not allowed. Above this after paying 25% advance on the trip day Savari automatically cancelled my booking without my prior knowledge which is not at all acceptable. They are just scamming the tourists & harassing them by charging extra money. Please think before you book from this app…if you want a harass-free trip please avoid this app.

### 1/5 — Will prefer Local Taxi rather than Saavari services

*2023-12-13*

Looking at Digital Age I thought it would be best to take national player than local taxi service.. But it turned into nightmare… I had requested for good vehicle for my 8 days tour very clearly.. team has assured me about it till I made advance payment..
Once I landed on holiday station, the driver was late by approx 40 mis and vehicle was very old and unhygienic..
I spend almost 2 hour discussing about unprofessional behaviour by Saavari but all went in vane.. 
I categorically requested for driver who knows English or Hindi and near by area.. that too was not attended at all..
I had to use google map all of 8 days..
Where as when I interacted with local taxi service before deciding which taxi service provider I should opt for, local taxi service gave me photos of vehicles they have as an option.. where as it was complete suspense from Saavari.. if they would have given me choice by sharing photos or bad quality of cab they have, then I would have gone for other cab service providers and shared reviews about transparency of Saavari..
Never the less : Guyz suggest to be very clear and ask for cars photos so that you don’t have same issue which i faced..
Team Saavari if you take this feedback positively then it will definitely help other passengers and you to grow future relationships with you..

### 1/5 — Untrustworthy

*2023-11-02*

They cancelled my well in advanced booked cab at the last moment. Didn’t get any message or call about cancellation. I checked the application every hour as it was my 1st booking theough savaari. It showed confirmed till the last moment. But then when i called they said it cancelled because of unavailability. I had planned everything accordingly. Hotel bookings, return booking everything. Had to pay a hell lot of amount to alternate transport as i needed to attend important conference. Or else i would have just cancelled my entire trip. Very untrustworthy app. Very disappointed with savaari.

### 1/5 — Irresponsible service provider

*2023-09-18*

They cancelled my well in advance scheduled 5am cab at the last moment, and instead of owning the responsibility were blaming the cab driver. Also failed to provide any alternative cab. Horrible experience and it clearly shows sheer lack of professionalism on their side and no empathy towards customers requirements. Eventually, a local cab guy helped. These so called big companies with apps have zero customer concerns. Their tagline- “assured car rental” is a joke from them.

### 1/5 — This company is cheating innocent people.

*2023-08-17*

Booked an outstation round trip from Mumbai to Trambakeshwar for my in-laws along with me. 

The ride became a nightmare because of the unprofessional behaviour of the driver and ridiculous response from the customer support team. 

The driver frequently used foul language (full of F words) in every sentence he spoke even after politely requesting several times not to do so. This left me in an embarrassing situation in front of my relatives.

I had booked the ride for outstation for around 400KMs. However, during the journey the driver informed us that the vehicle will only go upto 200KM with the available CNG and refueling has to be done during the journey. We had no choice and so he took us to a CNG station where we queued up the vehicle for over 2 hours leaving our main purpose of the journey aside. Then the worst thing happened. The CNG storage of the station was finished just before our vehicle arrived at the number.  

I got frustrated and called the customer support. When I made a complaint to the customer service, they told me that they can't do anything about it and asked me manage it by myself. 

With the remaining fuel, we were forced to change the plan. The driver took us to Nashik (around 30KM aways) for CNG which was not in our plan. The driver dropped me there and went for another attempt for refueling. He took almost 4 hours to return. We explored the nearby areas on our foot and kept waiting for him.

Such precious hours of us were wasted just because of the CNG issue and no any alternative from the SAVAARI. 

You people don't value the time, money and comfort of the customer. You people are running a cheating business with full confidence. You people only work for the profit at the cost of anything. It is like harassing people and asking money for the harassment you impose on them. Your app is nothing but a money trap. 

You people are not less than a goon or dacoit or a thief. You people should rather leave this business and start looting innocent public directly on the road. 

Disgusting. 

I am going to raise this issue at every platform or windows available for the customer like me. 

You are cheaters.

### 1/5 — Worst Customer Support

*2023-08-13*

In the one way trip they gave me a booking duration of 1day. When I wanted to have extra stops or a route of my choice on the way for my comfort, it is not acceptable. 
The driver, owner of the vehicle and Savaari customer care all are playing their own games, while I was stranded in road. The driver is not moving the vehicle at all. 
The customer care is not worried at all about your situation. Avoid this service as they are no different from others in cost or service.

### 1/5 — Booking systems is flawed

*2023-06-27*

I would recommend verifying the total distance in kilometers using Google Maps before finalizing your travel bookings. This is important because you pay for the entire package based on the distance. In my case, there was an issue with name similarity, which resulted in the booking showing a distance of 437 km, whereas the actual travel distance turned out to be only 200 km. This indicates a flaw in the booking procedure, and it's advisable to exercise caution and double-check the distance calculations to ensure accurate bookings in the future.

### 1/5 — Utter disappointment and loot

*2023-06-25*

This app turned out to be a disastrous experience. It has got all the hidden extras that one can imagine. I got the base price as 5000+ for my trip which included a rough estimate of kilometres for my to and fro trip. However, later the driver went on to charge GST TAXES, TOLL, PARKING, EXTRA KMS and the bill turned out to be 10k i.e 5000 rs extra from what the estimate was. The extra kilometres were not shown to me and were simply charged in the bill. I would never use Savaari again nor recommend it to anyone.

### 1/5 — Worst service and not safe

*2023-02-09*

I had bad experience with this trip, car and driver details not matching with booking and my pickup location is KIMS hospital and cannot wait for arguing for different car and so continued my trip, car is in damaged condition and driver consumed alcohol and inside car is not clean and tidy. We have not used AC also for this trip. 

Though my total payment showed 3319 I have paid total of 3500 for this trip and still driver is demanding for more. Savaari giving worst service and not safe as well

## Most critical reviews (10 lowest-rated)

### 1/5 — Highly unreliable

*2026-06-20*

I booked a 615 am cab to for a local drop to patna airport. The driver called to say he has arrived but then stopped picking up the phone and vanished. I almost missed my flight.

**Developer response:** Dear Abhishek, We regret the inconvenience caused due to the driver’s conduct. Appropriate action has been taken, and the driver has been blocked from our platform for his unprofessional behaviour. Thanks, Savaari Team

### 1/5 — Too costly and overall not great experience

*2026-06-09*

Their cost is too high, they get a local driver for the ride, if you get a local driver yourself you can easily end up getting the same ride 40-50% less price. If you are coming via a flight you can get a cab at a much lower cost outside airport and in most cases via uber / Ola also - even they charge less. 

So, final word of caution, avoid them. In care you have any issues their support team is also bad and doesn’t help and you might end up talking to their vendors directly .

**Developer response:** Dear Vyom, We, as a team, always strive to offer competitive rates and the best possible service to our customers. We regret that your experience did not meet your expectations. If you could help us with the booking ID or package details, we will relook into the fare charges and assist you further. Thanks, Savaari Team

### 1/5 — Left my family stranded at the absolute last minute

*2026-06-06*

Do not trust this app with your travel plans. Due to a system error, the driver received the wrong location. I spent 20 minutes on the phone with customer support, only to have the agent tell me the driver wouldn't take the trip—and then they simply hung up on me. This all happened at the last possible moment, leaving my family stranded right as we were supposed to check out for our trip to Bangalore. No alternative, no apology, just total abandonment. This company is a liability. Delete this app and save yourself the stress.

**Developer response:** Dear Sir, This is a serious concern, and we sincerely regret the inconvenience caused. Kindly share your booking ID so that we can investigate the matter thoroughly and take appropriate action. Thanks, Savaari Team

### 1/5 — Worst service Savaari in 2000 cities, don’t book, please

*2026-06-04*

If you are in Bangalore City, please do not book any cabs through this app, as the service they provide is absolutely terrible. They confirm a pickup time—for instance, 4:30 PM—only to cancel the booking right at the scheduled pickup time. And even then, we only find out about the cancellation when we call them ourselves. Everyone at our office has already deleted this app and stopped using it; I urge you all to delete it as well. If you have urgent engagements in Bangalore—such as office work or meetings—please do not rely on this app to make your bookings.

**Developer response:** Dear Ratnakara,  We regret the inconvenience caused due to the cancellation. Our team is continuously working to expand and strengthen our network so that we can provide services to all our customers. Thanks Savaari Team

### 1/5 — Dont book from this app

*2026-06-02*

One of the worst travel experiences I have ever had.
The cab provided through MakeMyTrip - savaari was extremely dirty and unhygienic. During the trip, the driver repeatedly stopped to search for CNG and even took an unnecessary detour of around 18 km, wasting our time. After failing to find CNG, he demanded that we pay for petrol ourselves and suggested that he would not continue the journey otherwise.
The most concerning part was the behaviour of the driver and the vehicle owner. There were three passengers in the cab, including two female passengers, and the constant arguments, pressure, and harassment made us feel extremely uncomfortable and unsafe throughout the journey.
What disappointed us even more was MakeMyTrip's handling of the complaint. Despite having video recordings, photos, and other evidence, our concerns were not properly addressed. We were initially led to believe that a full refund would be provided due to the severity of the issues, but later we were offered only ₹200 as compensation.
Customer safety, comfort, and accountability should be a priority for any travel platform. Unfortunately, based on our experience, MakeMyTrip failed on all three counts. I would strongly advise other travelers to think twice before relying on their cab services.

**Developer response:** Dear Sir, We sincerely regret the inconvenience and discomfort caused during your trip. The issues you have highlighted regarding the vehicle condition, driver conduct, repeated fuel stops, and the overall experience are not in line with the service standards we strive to maintain. Thank you for bringing these concerns to our attention. We have shared your feedback with the concerned team and will ensure that appropriate corrective measures are taken to improve service quality and deliver a better customer experience in the future. Thanks, Savaari Team

### 1/5 — Risky and Unreliable

*2025-12-30*

Even if you book ahead of time the ride is not confirmed! If they don’t match with a driver you will not find out until you call them 90 minutes before the scheduled time. 
Their customer service is terrible and even after a driver showed up 2 hours late and then proceeded to drive dangerously they were indignant.
Would not recommend this app to anyone!

**Developer response:** Dear Sir/Madam, We sincerely apologize for the experience you had. Delays in driver confirmation, late arrival, unsafe driving, and the way your concern was handled are unacceptable and do not reflect our service standards. We appreciate you bringing this to our attention and regret the inconvenience caused. Kindly share your booking ID so that we can investigate the matter and take corrective measures to ensure a better customer experience. Thanks, Savaari Team

### 1/5 — Misleading price quotes

*2025-12-10*

Expect 20-30% extra from quoted price as exclusions end up going higher and higher.. I never allowed driver to travel at night, but nightly allowance was mandatorily included in final price. Better book directly with from a local driver/agency instead of Savaari. Also driver refused to go at many places in the city saying that savaari service does not allow that. There is no way to reach support after booking is done, within the app.

**Developer response:** Dear Ajay, We would like to look into the issue. Please share your booking ID. You can also reach our 24×7 customer support team at 9045450000 for any queries or booking-related concerns. Thanks, Savaari Team

### 1/5 — Scam going in savari.

*2025-09-13*

I will be filing a formal complaint with the consumer forum to ensure this issue is addressed.
Savaari’s customer support misleads customers and extracts money through unreasonable explanations.

We only visited the mentioned places and did not request any additional detours. It seems the extra distance may have been counted when the vehicle dropped us and came back to pick us up. We believe such distance should not be charged to the customer, as it is not part of the actual travel route.

Also, as a suggestion: when a customer is already availing the agreed kilometers, dropping off at a different location within that limit should not incur additional charges. This would make the billing more transparent and customer-friendly.

### 1/5 — Horrible Customer Support

*2025-08-01*

I have been following up with them from last 2 month for my refund which now they are claiming that they haven’t received any payment. I have already shared their payment confirmation email then also they are denying it. Infact for each followup I have to wait for atleast 4-5 days and then also ask them for response several times. This was the first time I tried booking through savaari, never gonna trust again

### 1/5 — Scam, don’t use!

*2025-06-08, version 4.0.2*

They charge for “extra kilometers” even if you don’t request any stops or an alternative route. My sense is that they either intentionally underestimate the distance or the drivers take a longer route to run up the bill. Either way, I recommend avoiding this service!

## Most praised reviews (8 highest-rated)

### 5/5 — Address option

*2026-03-31*

There should be an option to give the address manually also, in case somebody’s location is not getting picked up. I had a hard time, giving the address of my own residence.

**Developer response:** Dear Anil, Regret for the inconvenience caused. We will share your feedback with the concerned team for better customer experience. In case of any concern or query, feel free to call our 24X7 support team at 9045450000 and they will assist you accordingly. Thanks, Savaari Team

### 5/5 — Reliable

*2024-10-07*

I have been using Savaari services very often for more than 2 years now , cabs provided by them mostly are well maintained , drivers are very decent , cabs reach 100 % as per schedule and cancellations are very rare

### 5/5 — Has become fraudulent

*2024-06-29*

This used to be a good and reasonable app earlier. Now their terms and conditions have become such that they can loot customers. Though a day’s travel has a KM limit of 250 km, Savaari will not allow the driver to go for local sightseeing except the destination given during booking.

### 5/5 — Customer service  and support is very good.

*2024-02-28*

I used first time for out station and vehicles are very good. On time service. I am surely travel with Savaari whenever required. I definitely recommend for friends and family

### 3/5 — Poor car and driver

*2026-01-30*

Car and driver are not good quality. Price changes from the first page to the actual booking.

**Developer response:** Dear Sir/Madam, We regret the inconvenience caused due to the car and driver quality. Kindly share your booking ID so that we can look into the issue in detail. Regarding the fare difference, please note that prices generally do not change from the initial quote unless any value-added services are selected during the booking process. Once we receive the booking details, we will review this and assist you accordingly. Thanks, Savaari Team

### 3/5 — Broken App

*2024-10-19*

Is the app broken?
1) Can’t enter exact pick up and drop location
2) Current and past bookings not showing up

I have to call customer care Everytime I need to book a cab. Disappointed.

### 3/5 — Service

*2024-01-31*

Worst service, if you compare to others, driver was sleepy always, car was the worst part, dirty dusty, seats were torn, windows were dusty, handles broken which opens windows, driving was super speedy, plus driver was not saving or skipping breaker softly, cab door hit my wife arm when he jumped breaker almost every time he got it.. no wonder car was in such bad condition… ignore typos or mistakes in feedback, feel our emotions what we went throughout night..

### 2/5 — Pathetic Ride Management

*2025-08-16*

Worst experience with Savaari and likely my last. My 6 AM ride started 1.5 hours late despite repeated calls. The driver then wasted 2 more hours at CNG stations, which means I lost 3.5 hours of my day including 2 hours from my paid booking.

Savaari and the driver made money, but I was left with wasted time, derailed plans, frustration, an inflated bill, and zero compensation even after asking for it. If this is how loyal customers are treated, Savaari clearly does not care about people’s time or money. Think twice before booking.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*