# Savana - UK Fashion — Latest Clothing Shopping App > UK fashion app for latest trends, daily new styles, and exclusive offers. (iPhone/iPad app by ENVOGUE STYLES GLOBAL LLP.) - Source: https://appshunter.io/ios/app/savana-uk-fashion/id6476902707 (this page in markdown: same URL + `.md`) - Developer: [ENVOGUE STYLES GLOBAL LLP](https://appshunter.io/developer/1766904981) - Category: Shopping, Lifestyle - Price: Free - Rating: 4.68/5 from 180,802 App Store ratings · 26 written reviews indexed - Age rating: 17+ - Requires: iOS 13.0 · 82 MB - Languages: American English, Arabic, Kurdish, Brazilian Portuguese, European Spanish - Released: 2024-03-12 - Data updated: 2026-09-05 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/savana-uk-fashion/id6476902707/reviews.md ## What is Savana? Introducing Savana, for all the ways you love to dress. Step into the spotlight with styles inspired by the hottest trends, so your fit checks are always on point! Join the #SavanaSquad and embrace your inner trendsetter as we curate statement pieces straight from your moodboard to empower you to dress for the adventure of everyday life. Savana’s social-first approach transcends boundaries, inviting you to a world where fashion knows no limits. With the support of our vibrant community, we're reshaping the fashion landscape one outfit at a time. Experience a whole new energy on our app: - New Styles added daily: Experience the thrill of early access to exclusive drops, flash sales. - Exclusive offers - Be the first to know about our exclusive offers that'll set your pulse racing. - Fast and secure checkout: With secure checkout and multiple payment options, your fashion dreams are just a tap away. - Track your order - Delivery tracked straight from checkout to your door. - Easy returns - Shopping made easy with fuss-free returns, no questions asked. We can’t wait to see you on the Savana app! You can also find us on: https://www.instagram.com/savana.global ## Key features - New styles added daily - Exclusive offers - Fast and secure checkout - Order tracking - Easy returns - Social-first community ## Recent user reviews (10 of 26) All indexed reviews: https://appshunter.io/ios/app/savana-uk-fashion/id6476902707/reviews.md ### 1/5 — Worst Customer Service *2026-08-01* The return policy is a joke really. They say that pickup will happen in 2 days. But the pickup in reality got more than 20 days. Then they changed the logistics, the delivery said that he has to take the return of that product as it was showing in their system, turns out savanna did not update the system and actually he was not suppose to pickup that item, eventually that product is lost now cause it is not with me and not returned to savanna because of their faulty system its misrouted or lost now. Then everyday i get the message that those products will be picked up soon even after i told them 1000 times that this is the case and this has happened but still Every-time i connect with them, they give such response which makes me feel i should hit my head to wall cause every day i have to explain them same story that this has happened and products are already given to logistics, yet everyday they assign some guy and then ultimately they cancel the pickup and give wrong remark that i cancelled hut in reality, they cancel it on their own without contacting me. So in app they show that i have denied pickup and they deny to update the status and accept the fact that this has happened even though i sent all proofs. As on date they show wrong status that i cancelled pickup even though explaining them that no-one reached me and the products were already given to logistics they first assigned. Every-time i connect to the customer service they give different different response everyday which are totally vague and irrelevant and not even close to what i am querying. I am querying about something else, they respond to something else. So to be honest i am done with their service and will never make any purchase. **Developer response:** Hey! We’re really sorry to hear about your experience, and we completely understand how disappointing this must have been. 💔 This isn’t the experience we want for our customers. Please email us at escalations@savana.com with your order details so we can personally look into this and make things right 💛 ### 1/5 — Worst customer care service *2026-06-29* So i have placed on order with 4 products total . When I received the parcel 3 products were missing and was torned and cover with invoice over it . I seemed absolutely fine from outside. But when i opened it 3 products were missing and the parcel was torned . I tried contacting via customer care for the first they keep on delaying the issue and provide irrelevant responses . I asked them that my issue isn’t resolved and once the window period for return get over will i still be able to return cause u have been delaying the issue and my return request keep on still under review … they haven’t responsed and ask me that your issue will be resolved. I even tried emails but guess what after one reply they don’t even respond to your emails . There is no way of contacting via call . Every time u try to connect via chats u have to explain everything again and again but still don’t the proper response . Worst experience ever . This will be my last order ever from this app. ### 1/5 — Worst service ever in this whole world wide and universe *2026-06-26* Worst customer service ever..i contacted them 2 days after the delivery attempt as i was unavailable and i call back the delivery guy but never pick my call..like every other app i thought they will re attempt the next day but never got any information in calls so i contacted customer servive and they asked for my email to create a ticket and before i could even share they sent a message is there anything else i can assist you with? And i said that was very disrespectful and idk what happened one came after another and said thank you for contacting how may i assist you while i was still on the same thread so i gave up that day..after 2 days i received email saying that it was delivered so i contacted again and this time they took it seriously but they asked why didn’t i contact them earlier and i explained the whole scenario and they said i must contact them within 24 hours from the first delivery attempt and now they can’t do anything..it was prepaid and i must share the pin in order to mark as delivered no pin was shared and i lost my money and pay them for their worst job free of cost ### 1/5 — No customer support *2026-06-23* Most of my orders and returns went smooth until last time. I placed return for accessories and the pickup person said the system auto rejected due to no tag. But accessories don’t come with tag. So I tried contacting customer support but I was shocked to know that they no longer have human customer support and only bots that don’t understand anything. I kept following up through email which sent auto reply that all support has been moved to chat, I kept spamming them on Instagram and finally after 10 days of struggle someone from their support called me during weekend which I missed and the line is always busy. It took them another week to call me back and they don’t even have common sense to apologise and they have attitude. At last they have manually scheduled non QC pickup which is yet to happen. But this app lost my trust because I have been their customer from day 1 and they didn’t have this pathetic system. They seem to have changed their pickup and customer support policy in last 2-3 months. And I hate the fact that we no longer have option to upload images while submitting return. Now the pickup person comes and throws all the outfits on the floor to take photos and we need to stand there for 15-20 mins so that they can upload the photos by luck as their phone is broken and hanging all the time. I had the worst experience and doubt if I’ll shop again **Developer response:** Hi there, thank you for your wonderful feedback! We're thrilled to hear that Savana aligns with your dressing sense and imagination. We completely understand your concerns about the shipping times, and we apologize for any inconvenience caused by the delays. Your input is valuable, and we’re committed to improving our delivery speed. We hope to provide you with a more reliable shopping experience in the future! ### 1/5 — Cancellation and refunds *2026-05-29* This is my first time experiencing incredibly poor service from the Savana app and I'm deeply disappointed. The company's policies and customer support are a major cause for concern. First, their cancellation policy is a joke. The app promises to refund the cancelled order’s money within 7-10 days , but its been 13 days since i cancelled my order and didnt receive any payment or any updates regarding my refund too and i texted few days back in the chat option regarding this and didnt get any proper response… Customer service was unhelpful, constantly giving me vague responses and leaving me to wait. Second, the lack of reliable communication is appalling. There is no call service; you are forced to use email or a chat system with a long queue. This makes it impossible to get timely help when you need it. Im so much done with savana app and its so annoying to constantly text to some AI which doesnt respond properly to refund MY MONEY and it feels so annoying to do it…i need a proper response from savana for my refund or else u’ll face the consequences…Im done being polite and people’s money isnt a JOKE **Developer response:** Hey! We’re really sorry for the experience you’ve had—it’s definitely not what we want for our users 💔 Your feedback is taken seriously, and we’re working on improving both our delivery and return processes. Please reach out at escalations@savana.com so we can personally look into this and make things right 💛 ### 1/5 — Fraud site and L return service *2026-05-26* I cancelled that return and again applied for return then again its shows the return is failed we will try again and then didn't come again and again i got frustrated talking with customer service they just give the answer like our team is working on it and it will resolve in 24-72 hrs or 24-48 hrs what about my time and my need of money if i want to return because of some issue then obviously i want to order something else and for that i need money but the service is tooo poor that they don't want me to order something else and then i cancelled the return again then again applied for return on the last day of my return service availability and then they also takes time like 3-4 dyas agter that the pickup agent came and pick my return the worst site and the worst experience i ever had somewhere and the help service is just trash there number on google shows invalid when we call this is how it works the worst size ever ordered from i will never ordering or suffering from this trash site L site for a reasos **Developer response:** Hey! We're really sorry to hear about your experience, and we understand how disappointing this must be 💔 This isn’t what we want for our customers. Please email us at escalations@savana.com with your order details—we’ll make it right as soon as possible. 💌 ### 1/5 — Disappointment *2026-04-02* ⚠️ People, please be aware before ordering from Savana. I am sharing my experience so others do not go through the same stress and harassment that I faced. The product quality I received was poor and completely different from what I expected, so I raised a return request. But instead of a simple return process, this turned into the worst customer experience I have ever had. For several days, the delivery partner kept calling only to ask for my address and then never came for pickup. Every day I waited with the parcel packed and ready, but the return kept getting cancelled repeatedly without any fault from my side. Even after sharing proof, screenshots, call logs, and repeated complaints, customer support kept sending the same automated replies instead of giving a real solution. The courier partner, Shadowfax, kept changing locations, not answering calls, and wasting my time daily. The most shocking and unacceptable part was that the delivery boy even took ₹50 from me during the return process, which is completely wrong and feels like fraud. A customer should never have to pay money for a return pickup. This entire experience has completely broken my trust in this app. Please be careful before ordering, especially if you ever need to return an item. The service and courier handling have been extremely disappointing.#Savana #PoorService #CustomerAwareness #BadExperience **Developer response:** Hello there, we apologize for the inconvenience caused and would like to assure you that we are here to help. We understand how important your order is to you and we care about your satisfaction. Please reach out to us at escalations@savana.com with your order details so that we can investigate the situation and provide a resolution ASAP. ### 5/5 — Review *2026-01-25* I’ve been using the Savana app for a while now, and overall it’s been a really pleasant experience. The interface is clean, modern, and easy to navigate, which makes browsing and using the features feel effortless. The app runs smoothly without glitches, and everything loads quickly. What I like most is how user-friendly and well-organized it is—you don’t need much time to figure things out. It’s clear that a lot of thought went into the design and functionality. Savana feels reliable and practical, and it actually delivers what it promises. There’s always room for small improvements, but as it stands, Savana is a solid app that I’d definitely recommend to others looking for a smooth and enjoyable experience. ⭐⭐⭐⭐ ### 1/5 — Extremely Disappointing & Unprofessional Service *2025-12-11* I honestly did not expect such a horrible experience from an app like Savana. It has been more than 5 days since I placed the return request, and till now the pickup has not been done. Every single day I try to reach out to customer service, but the experience is beyond disappointing. Whenever I contact customer support, they keep me on hold for an endless amount of time, and no one ever responds. The moment I send a message explaining my issue, they simply close the ticket without giving any solution. This clearly shows how careless, unprofessional, and irresponsible their support system is. If Savana cannot even manage a simple pickup process properly, then I don’t know what kind of service they are trying to provide. The pickup agent doesn’t call, doesn’t come, and still marks the pickup as “customer not available” without even trying to contact me. And when I try to reach the agent, he doesn’t respond at all. This level of service is absolutely unacceptable. I am genuinely fed up and tired of following up again and again. This is one of the worst customer service experiences I have ever had. I am completely done with this app, and I will never use Savana again. If my pickup is not completed today itself, I will make sure to tweet about this issue publicly, because customers deserve to know how this platform treats them. Absolutely pathetic and frustrating experience. **Developer response:** HiThere, We’re truly sorry for the extremely frustrating experience you’ve had with your return and pickup. We completely understand how upsetting and disappointing this must be, and we’re very concerned about the inconvenience caused. This is not the standard of service we aim to provide. Please share your order details at escalations@savana.com and our team will prioritize your case immediately to resolve the issue as quickly as possible. ### 5/5 — Savana *2025-12-01* Savana: My New Go-To for Style ★★★★★ If you're looking for trendy, high-quality fashion that doesn't break the bank, you absolutely need to download the Savana app. This app has quickly become my favorite place to shop online, and for all the right reasons. What immediately stands out is the sheer variety and quality of the clothing. They constantly update their collection with the hottest current trends—everything I see on Pinterest and my favorite fashion blogs shows up here, from chic co-ord sets to beautiful dresses and statement accessories. The clothes look fantastic in photos, but I was genuinely impressed by the material and construction when my order arrived. The pieces feel substantial, fit well, and truly look expensive. Beyond the amazing selection, the shopping experience itself is seamless. The app is super intuitive and easy to navigate, making it simple to find exactly what you're looking for or just browse for inspiration. Checkout is fast and secure, and their commitment to hassle-free returns provides great peace of mind. While some reviews mention delivery times can sometimes take a little longer, I find that the incredible quality and unique styles are absolutely worth the wait. Savana makes it easy and affordable to experiment with your personal style and keep your wardrobe refreshed. Highly, highly recommend joining the #SavanaSquad! ## Frequently asked questions about Savana ### What is Savana - UK Fashion? Savana - UK Fashion is a shopping app that offers the latest clothing trends and curated statement pieces. It focuses on a social-first approach, allowing users to discover new arrivals daily and access exclusive offers. ### Does Savana - UK Fashion have ads? Yes, Savana - UK Fashion contains advertisements. Users can expect to see ads within the app as part of its operational model. ### What are the key features of Savana - UK Fashion? Key features include daily new styles, exclusive offers, fast and secure checkout with multiple payment options, order tracking from checkout to delivery, and easy, fuss-free returns. ### What is the user rating for Savana - UK Fashion? Savana - UK Fashion has a high user rating of 4.7 stars based on over 180,000 ratings, indicating strong user satisfaction with the app's offerings and experience. ### What devices does Savana - UK Fashion support? Savana - UK Fashion is available on iPhone and iPod devices. It is designed to provide a seamless experience on these Apple mobile platforms. ### How often is Savana - UK Fashion updated? The app was last updated on June 12, 2026, with version 8.50.1. This indicates a recent update, suggesting ongoing development and feature enhancements. ### What is the age rating for Savana - UK Fashion? Savana - UK Fashion has an age rating of 17+. This suggests that the content or features within the app are considered suitable for users aged 17 and above. ### Can I track my order with Savana - UK Fashion? Yes, Savana - UK Fashion offers order tracking. You can track your delivery directly from checkout to your door, ensuring you know the status of your fashion purchases. ## Version history (last 5 releases) ### 8.56.0 — 2026-09-04 Haltttt! You’ve arrived at the mid year check point! Monsoon? Just started Trips? Yet to be planned Girlfriends? Waiting for you at your fav cafe Halter necks? Still IN! Desi core? We’re in love with it Savana? Here with a shiny new update! Update the app now. xoxo ### 8.55.0 — 2026-08-28 Haltttt! You’ve arrived at the mid year check point! Monsoon? Just started Trips? Yet to be planned Girlfriends? Waiting for you at your fav cafe Halter necks? Still IN! Desi core? We’re in love with it Savana? Here with a shiny new update! Update the app now. xoxo ### 8.54.5 — 2026-08-24 Haltttt! You’ve arrived at the mid year check point! Monsoon? Just started Trips? Yet to be planned Girlfriends? Waiting for you at your fav cafe Halter necks? Still IN! Desi core? We’re in love with it Savana? Here with a shiny new update! Update the app now. xoxo ### 8.54.0 — 2026-08-07 Haltttt! You’ve arrived at the mid year check point! Monsoon? Just started Trips? Yet to be planned Girlfriends? Waiting for you at your fav cafe Halter necks? Still IN! Desi core? We’re in love with it Savana? Here with a shiny new update! Update the app now. xoxo ### 8.53.1 — 2026-08-04 Haltttt! You’ve arrived at the mid year check point! Monsoon? Just started Trips? Yet to be planned Girlfriends? Waiting for you at your fav cafe Halter necks? Still IN! Desi core? We’re in love with it Savana? Here with a shiny new update! Update the app now. xoxo ## More apps by ENVOGUE STYLES GLOBAL LLP - [Urbanic - Fashion from London](https://appshunter.io/ios/app/urbanic-fashion-from-london/id1466063983) All apps by ENVOGUE STYLES GLOBAL LLP: https://appshunter.io/developer/1766904981 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*