# Save, earn, thrive with TOTUM — user reviews > 99 indexed App Store user reviews of Save, earn, thrive with TOTUM by OneVoice, rated 4.40/5 from 66 ratings. - Source: https://appshunter.io/ios/app/save-earn-thrive-with-totum/id1419960536/reviews - App overview in markdown: https://appshunter.io/ios/app/save-earn-thrive-with-totum/id1419960536.md - Rating breakdown: 5★ 52 · 4★ 2 · 3★ 5 · 2★ 3 · 1★ 4 ## What do users think of Save, earn, thrive with TOTUM? Overall sentiment: negative **Pros** - 👍 Digital student ID card functionality - 💰 Some valuable discounts available (Boots, New Look, TasteCard) - 🎯 Broad variety of partner retailers - 📱 Website works better than app - ✅ Quick card delivery when it works **Cons** - 🐛 Persistent login and authentication failures - 💸 Poor value for money compared to free alternatives - ❌ Discounts don't apply as advertised - 📵 App crashes frequently and is unstable - 🔄 Circular prompts and confusing navigation - 📧 Relentless spam emails with no proper unsubscribe option - ⚠️ Hidden subscription catches in offer terms - 🚫 Many advertised retailers no longer accept card - ❌ ID verification process is broken and unusable - 🎭 Misleading discount descriptions (e.g., 'up to' discounts) - 🔐 Password and account access issues - 🛑 Offers require extra steps or sign-ups - 📍 Limited coverage in certain regions (Northern Ireland) - 🔄 Discount codes frequently fail to apply - ⚡ QR code flashing logo obscures digital card - 🎯 Offers overlap with free competitor apps - 💳 Cashback feature not working **Commonly reported bugs** - Login screen infinite loop - users stuck on login page - App crashes on launch after updates - Face ID/liveness detection glitching and cycling endlessly - ID verification tool camera not functioning correctly - Passport photo upload repeatedly failing - Virtual card/Apple Wallet add feature error - Discount codes not applying at checkout - App logging users out unexpectedly - Postcode validation rejecting legitimate addresses - App not recognizing registered email addresses - Offer links not redirecting properly to retailer sites - JD Sports discount basket emptying issue - App freezing when accessing offers - Photo orientation/upload issues in ID verification - Payment not being recognized despite confirmation - Duplicate charge attempts **Most requested features** - Apple Wallet integration for digital card - Favorites/bookmarking system for preferred retailers - Clear distinction between exclusive member deals and general sales - Improved offer code integration and automatic application - Better UI/UX redesign for external retailer redirects - Direct phone support line - Proper email unsubscribe functionality - Simplified ID verification process - QR code display without obstructing logo - Consolidated NUS Extra deals in one place ## Newest reviews (16 of 99) ### 3/5 — Adds are annoying *2026-07-08, version 6.4.1* I love the discounts. But brining up the adds when I’m trying to show my card to the cashier and bus driver is driving me insane. Please disable adds on that page. ### 1/5 — Discount *2026-01-26, version 6.3.3* Discounts are useless. Hardly ever any discounts given ### 1/5 — Poor *2026-01-09, version 6.3.2* Not many places for Northern Ireland. Also tried to access an o2 deal but when it goes to the website it's not picking up offers Really underwhelming app so far ### 1/5 — Pop ups *2025-12-02, version 6.2.8* Keep getting pop up internal ads that you have to close…. ### 1/5 — Pop up ads *2025-11-15, version 6.2.7* I shouldn’t have to close out of the same 10% hotel discount ad three times in two minutes to browse the homepage. ### 1/5 — Poor experience *2025-11-03, version 6.2.6* Couldn’t complete an order to buy a MacBook Air as I kept getting prompted to enter a valid delivery postcode, despite my postcode being completely legitimate. ### 1/5 — These discounts are already out *2025-10-31, version 6.2.6* You aren’t giving me anything, I paid £30 for nothing, you are a fraud ### 1/5 — ID verification tool unusable *2025-10-03, version 6.2.5* The ID verification tool is completely unusable. The scanner doesn’t address my iPhone camera correctly so I have a choice of the image being either too far away or too blurry for verification. Liveness detection is glitching and always cycling through a futile cycle of fails and reattempts without giving the user an opportunity to address anything. Lastly, passport photographs upload fails and it keeps saying to try again. I struggle to see how you can make the app any worse if you tried… ### 1/5 — confusing and buggy *2025-09-28, version 6.2.5* I have no idea how to use this and the app is full of bugs. For example, error when trying to load the virtual card/add to wallet. I paid for Totum+ and was then asked to buy Totum cash back. Are these the same or not? It’s so unclear. No guidance on this. I wanted to save on groceries and it talks about topping up the card, but no obvious way to do so on Totum+ ID check failed so I had to get the non ID card and pay the same, which is very annoying as it’s their issue (I’m well past 18 as a mature student, so not too big of an issue in practice, though it would have saved me risking losing my licence when out). Also the app is so spammy and most of the offers require you to take an extra step or sign up to something- which is basically not an offer, since my data has value. Could just go direct to the retailer if there are extra conditions. frustrating and wish I did t waste my money. ### 1/5 — No Longer Works *2025-08-23, version 6.2.2* App crashes on launch since the last update ### 1/5 — Discounts *2025-08-11, version 6.2.2* Any code I’ve used it doesn’t work ### 1/5 — Useless app *2025-07-04, version 6.2.0* Offers going in circles, nothing gets applied ### 2/5 — Add the cards to the Apple Pay *2025-07-03, version 6.2.0* I’m suggesting to add this options to Apple Pay so that it can be used if you don’t have the physical card, but you can use your phone And you’ll make it easier like to go to events or use instores like shops. Also maybe add a function you can change your photo as well if your parents changes. ### 1/5 — DONT *2025-04-24, version 6.1.5* Do yourself a favour. Donot get this rubbish card. The discount does not ecist once you buy. ### 1/5 — Garmin *2025-04-21, version 6.1.5* Claimed savings do not apply on the Garmin website / checkout. ### 1/5 — Pointless app *2025-02-05, version 6.1.0* No useful discounts. I really regret spending £35 on this Totum card. I got zero return ## Most critical reviews (10 lowest-rated) ### 1/5 — Not great *2026-07-12, version 6.4.1* Discounts aren’t great and allot of the products/services I just wouldn’t use ### 1/5 — Useless *2026-07-09, version 6.4.1* I only downloaded the app to delete my account - no clue why they won’t let you do it on the website. The app can’t process the deletion so I am going to have to find an email to try. Never signed up for the membership because other places offer the same deal free for students. ### 1/5 — Scam, the links don’t work at all, trying in pc, mobile phone, tablet and laptop, doesn’t work *2026-07-02, version 6.4.1* Links don’t work, useless app ### 1/5 — Biggest waste of money *2026-06-17, version 6.3.9* Doesn’t work with anything you. Can’t log into the app. Can’t get a replacement card. I rarely leave reviews but this is the purchase I look back on with pain in my heart with how much I wasted my money. I got it on a recommendation, now I am recommending that you do not make the same mistake 😂 ### 1/5 — Scam *2026-05-13, version 6.3.7* Just done my membership and already regretting it. The tickets are more expensive with the Totum card than without it. Well worth it 🙄🤡🤡🤡 ### 1/5 — Login *2026-04-11, version 6.3.5* Won’t let me login with the details used to set up account and make payment, is this a con? ### 1/5 — Misleading *2026-02-28, version 6.3.4* Disappointed- joined to get discount on crystal Ski, there was no discount!!! ### 1/5 — Verification *2026-02-09, version 6.3.3* Verification is absolutely shocking! I am only applying for a card the whole process seemed like I am applying for a passport ### 1/5 — Don’t waste your money *2026-02-07, version 6.3.3* I purchased the TOTUM plus membership & seriously regret doing so. The discount offers are no better than those offered for free through other discount cards. The app is appalling. Constantly tries to flog upgrades I have already purchased & attempts to purchase offers has been unacceptably challenging with offer codes failing to be applied. Additionally, attempts to read the digital card QR code is hampered by the TOTUM logo constantly flashing across it. Stick with the free version. ### 1/5 — Watch out for subscriptions! *2026-02-06, version 6.3.3* Really annoying that a lot of the offers have in the small print that you get the deal, then a subscription starts. You can stop the subscription, but it’s a cheeky way of hoping you forget. I hate the underhanded way this is done. ## Most praised reviews (10 highest-rated) ### 5/5 — Nice *2026-06-19, version 6.4.0* Good ### 5/5 — Totum Helped me save thousands *2026-05-29, version 6.3.8* When you are on a Budget and make your money go further, I came across Totum which Helped me save thousands in hard times ### 5/5 — Amazing app *2025-09-17, version 6.2.5* Provides me with several offers needed ### 5/5 — Love it *2025-03-19, version 6.1.2* So much of my favourite shops discount!!! ### 5/5 — Ugg *2024-09-10, version 6.0.1* Easy to use ### 5/5 — Good *2024-06-24, version 5.2.7* I could have possibly chosen 4 stars but it’s okey ### 5/5 — App doesn’t work *2024-03-18, version 5.2.1* The app doesn’t work! ### 5/5 — Review *2023-11-29, version 5.1.4* Lovely ### 5/5 — Great *2023-08-22, version 5.1.1* Is Apple Wallet support possible in the future? ### 5/5 — Age isn’t important *2023-05-06, version 4.2.6* As an older chap I came back to education late in life but still love this card and the things I can get as a student --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*