# Save Mart Supermarkets — user reviews

> 272 indexed App Store user reviews of Save Mart Supermarkets by The Save Mart Companies, rated 4.70/5 from 19,680 ratings.

- Source: https://appshunter.io/ios/app/save-mart-supermarkets/id969495284/reviews
- App overview in markdown: https://appshunter.io/ios/app/save-mart-supermarkets/id969495284.md
- Rating breakdown: 5★ 16,703 · 4★ 1,658 · 3★ 535 · 2★ 210 · 1★ 574

## What do users think of Save Mart Supermarkets?

Overall sentiment: negative

**Pros**

- 🚀 New items/products notification
- 👍 Great store experience
- 👍 Friendly and helpful staff
- 👍 Good deals and selection
- 💡 Coupons save money

**Cons**

- 🐛 Receipt errors with sale items
- 🔒 Locked out of account due to password requirements
- 🐛 Coupon clipping issues
- 🐛 App crashes and bugs
- 🐛 Constant app updates causing confusion
- 🐛 High prices compared to competition

**Commonly reported bugs**

- Unable to sign in or reset password
- Clipped coupons not applying at checkout
- App freezing and crashing
- Location settings resetting unexpectedly

**Most requested features**

- Ability to use phone number instead of clipping coupons
- Improved app navigation and usability
- Automatic coupon application at checkout
- Dark mode option

## Newest reviews (19 of 272)

### 3/5 — won’t let me sign in

*2026-05-18, version 5.6.0*

Every time I try to sign in it crashes

### 1/5 — Junk app

*2026-02-27, version 5.5.0*

I was excited to down load the app after speaking with one of the store employees last week. But this app is junk. I made an account and was prepared to search the items I need but each time I open it there’s a notification saying something went wrong.  It’s like the app is incomplete, never showing all the pictures and icons. Never able to access all the listings or see the deals and coupon’s. Don’t download it

### 1/5 — Crazy

*2026-02-18, version 5.5.0*

Continues to be an unusable app and they’ve already reset the ratings once because of all the one star reviews

### 1/5 — Fake

*2026-02-17, version 5.5.0*

It doesn’t work, you put you personal info and it does nothing. Don’t waste your time

### 1/5 — Glitching app

*2026-02-07, version 5.5.0*

The app keeps telling me that something went wrong even after stalling and installing it. It also doesn’t find items and I have to manually look for them. The location also changes every time I go to a different category. Over all the app malfunctions quite a bit.

### 2/5 — Can never log in

*2026-01-29, version 5.5.0*

The app constantly cycles back to login. I’ve reset my password. Updated the app. Uninstalled and reinstalled the app. And still every attempt to log in brings me back to the login screen. Back when I could log in, there were constant glitches with adding coupons and such, but I could eventually get it to work.

### 1/5 — Horrible. The worst app

*2026-01-28, version 5.5.0*

This app never works! Good luck trying to clip a product.. you can’t. Shame on savemart for requiring you to use this app for the best deals. Scam

### 1/5 — Could Use Improvements

*2026-01-25, version 5.5.0*

1/2026 update: as others have said, clicking to add a coupon often takes me to the top of the page. It’s a waste of time to have to scroll back down. I usually just close it. 

——
The main is I have with this app right now is that the search feature is not good enough. I’m trying to find a specific item and every time I refine my search it still doesn’t narrow the search down. Weeding through 100s of items is a waste of time.

### 1/5 — Worthless

*2026-01-24, version 5.5.0*

The app just straight up doesn’t work.

### 2/5 — Glitches

*2025-12-24, version 5.4.0*

App does not always open in store for savings. Staff in store not helpful.

### 1/5 — Doesn’t load

*2025-12-24, version 5.4.0*

This app is constantly broken and constantly will not load anything. It’s a shame to say you must need a digital coupon and then your app will not function.

### 3/5 — Could be faster

*2025-12-02, version 5.4.0*

The app is so-so, a bit slow to load and laggy. When I tap on a coupon to activate it, the app will often take me back to the top of the list again—annoying when loading lots of coupons. It’s a no frills app.

### 1/5 — Could Use Improvements

*2025-11-23, version 5.4.0*

The main is I have with this app right now is that the search feature is not good enough. I’m trying to find a specific item and every time I refine my search it still doesn’t narrow the search down. Weeding through 100s of items is a waste of time.

### 3/5 — Too many Errors

*2025-11-23, version 5.4.0*

The Web Address works 10x better than the glitchy app. The App always struggles to find thumbnails and never shows the coupons. After you clip the coupons that are available to “my coupon” the app never shows the coupons in the “my coupon” section. This app needs a serious overhaul. I have an I-phone 15 pro max.  This is just a mediocre app at best. I love Savemart.

### 1/5 — App is trash

*2025-11-20, version 5.4.0*

This app NEVER works properly… sincerely a SaveMart employee

### 1/5 — Will not let you login

*2025-10-29, version 5.4.0*

Since the last update it will not let me sign in!!

### 1/5 — App update

*2025-10-29, version 5.4.0*

Extremely buggy update. Cannot sign in the app. I deleted the app and reinstalled but behavior still present.

### 1/5 — App Not Letting Me Login

*2025-10-28, version 5.4.0*

I usually leave myself logged into app
but this morning I went to use app and it had logged me out so I attempted to login and the button to submit after entering email and password didn’t do anything when I hit it. So I went to website to try to login and I’m having same problem on website where you enter info and submit button isn’t working. I tried 3 different browsers the same problem on every browser.

### 1/5 — Never loads

*2025-10-28, version 5.4.0*

Never loads

## Most critical reviews (10 lowest-rated)

### 1/5 — Help

*2026-07-24, version 5.6.0*

I’m located in coalinga, ca and I’m trying to order a cake online and it’s not showing any pictures once you add the location. It shows donuts and other stuff but no cake just a drawing of a bag of items. How can I see what cake I am paying for?

### 1/5 — Soooo many issues

*2026-06-26, version 5.6.0*

This app suuuuuuuuuuucks. I’m sorry but out of all the grocery store apps, this is by far the worst. The bugs, the search bar.. too many problems to mention. Just scratch the whole thing and start new, lol.

### 1/5 — Non functional

*2026-06-07, version 5.6.0*

How would they create an app so nonfunctional as to not even be able to place an order using the app.

### 1/5 — App/website keeps crashing

*2026-05-28, version 5.6.0*

The app keeps crashing and logging me out. I even try logging in on the actual website and does the same thing. Now I can’t even login anymore. Very frustrating experience, especially when trying to use coupons and rewards in store. Need serious fixing. I would give the app and the website zero stars if I could.

### 1/5 — Current app crashes and I can’t log in

*2026-05-24, version 5.6.0*

When I log in online or in the app, I get kicked out and my log in doesn’t persist. The app just crashes each time I log in. I deleted the app and reinstalled it. No luck. No deals for me I guess.

### 1/5 — Worst

*2026-05-20, version 5.6.0*

The app sucks. It shuts down every time time I try to log in. I deleted and downloaded the app and it still have the same issue. I tried to log in an a different phone and it still closes when I click sign in. I am not shopping in store until I can use my rewards.

### 1/5 — App keeps closing itself out

*2026-05-20, version 5.6.0*

I made sure I don’t need to update the app I updated my phone and the savemart app still keeps closing out on me when I want to clip a coupon and won’t let me sign in. It’s not saying my information is incorrect as it’s loading to sign in it closes out.

### 1/5 — Does not load

*2026-04-29, version 5.6.0*

The coupons do not load, with or without WiFi. I have uninstalled and reinstalled and nothing loads.

### 1/5 — Wouldn’t even let me sign up

*2026-04-24, version 5.6.0*

Tried to sign up, multiple times. Every time it said “All fields required” and literally every single field was filled out, there wasn’t a single thing I was missing and yet STILL nothing happened. Would not let me sign in. It’s like if the “Complete Sign Up” button was just there for decoration or something.

### 1/5 — Shopping list is unforgivably bad

*2026-04-18, version 5.6.0*

Want two zucchinis? Too bad. You can only add one. You can’t specify a quantity, and you can’t add the same item twice (it’s either on the list or it isn’t).  

Also, you better know how to spell zucchini, because the app will not help you and if you miss the double “c” it will only list sausages. 

Finally, you better already know where everything is located in the store, because the app will not help with that either. 

What is this app good for? Coupons, I suppose. And helping our corporate overlords get intel on us for better suppression opportunities.

## Most praised reviews (10 highest-rated)

### 5/5 — Very user friendly

*2026-03-13, version 5.6.0*

Love the app. Big big user of this.

### 5/5 — Great selection

*2025-10-21, version 5.4.0*

Savemart has improved. It was always good but they have added new things like Sac Baking Sourdough bread, my favorite. The clerks are so nice and the baggers are really helpful. I require a mobile basket to ride on and with patience I always get one. Thank you.

### 5/5 — Service

*2025-08-03, version 5.2.0*

A lot of people don’t smile in that store or is it just me 🤨

### 5/5 — Food

*2025-07-08, version 5.2.0*

All their food is really good good quality cleans very friendly people. I love to go to Saint Mark to Shop.

### 5/5 — Items sale

*2025-07-07, version 5.2.0*

Awesome

### 5/5 — Excellent

*2025-07-01, version 5.2.0*

Great foods with a wide selection

### 5/5 — Love it

*2025-06-28, version 5.2.0*

Great new updated app

### 5/5 — The store in Chico ca

*2025-06-27*

Love this store 
So every time I go to my back doctor, I drop into the store and I have the app and I love the people that work here. They are so courtesy and they have manners and they always help me find what I need. Love this store.

### 5/5 — Hot deli

*2025-06-21*

Today about 3:15 3:30 were shopping there we usually go to the store off pacific and hammer lane in Stockton we we at the march lane  interstate 5 store doing our shopping we stopped at the hot deli waited about ten minutes a lady apologized she had about 5 things she was weighting up finally a gentleman comes by asked if we needed anything we wanted the 10 nuggets for $5. Said they were out ordered the 8 pc fried chicken & then ordered 2 chicken tenders the gentleman customer service was not welcoming it’s like we were a bother I commented it’s only 3:3:0 and your out of nuggets was no comment we proceeded to leave and walked by the cold salads I had turned around had to call him back over he commented a bit rudely did need anything else we got some potato salad. Went home the chicken tenders were tender enough, but unfourtionatly  the 8  pc chicken was tough and the very hard within 30 minutes of picking it up. We’ve gotten chicken befor from the other Dave Mary store never a problem and never been out of nuggets. I feel if you go to one store the rest should be close to the others, the staff at the pacific hammer store were so much friendlier

### 5/5 — Excellent store

*2025-05-20, version 5.2.0*

I love my sav mart

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
